Power Archiver '10 not opening files correctly



  • OS = Windows 7

    I looked in Windows [Control Panel>Programs>Default programs>Set associations] and it appears that both the .ppt files .pptx files are already set to open with the appropriate Microsoft Office Power Point Program.

    Both zip files that were sent to me are .pptx files. [Office 2007 Power Point files]

    When I download the zip files to my desktop and extract them, they appear as 3 folders and one .xml document.

    I have a folder named _rels, another named docProps, and another called ppt.

    Since Windows already associates .pptx files and .ppt files with Microsoft Office Power Point, I have no idea how to make your software work.

    I can see the Jpeg images in Power Archiver and a list of files, but I can’t see the slides as they are supposed to be.

    Does anyone have information that can help? I paid $20.00 for this program over the weekend and it is not working for what seems to be a simple task of opening a Zipped Power Point.


  • conexware

    Hi Freddy…

    pptx is new Office 2007 format. You need to open them in Office 2007 (not sure if there is an plugin for opening them with earlier versions of Office).

    You can not open this “properly” with PowerArchiver. As pptx are zipped xml files, you are actually able to unzip it, but you can not read them as that… to read them you still need Office 2007 (or at least you can not read it in same way you would in Office).

    So they are not “zipped” Power Point files… they are Power Point files, period. You need to open them in Power Point.



  • I have Microsoft Office 2007. I have had Office 2007 since 2007 so it does not seem new to me.

    I don’t know how to open the files. I have to extract the files to get them unzipped in the first place and I get those weird folders as I mentioned. In Windows, my file associations have the proper program opening both 97-2003 .ppt files and .pptx files.

    Are you saying that Power Archiver can not open .pptx files properly? If this is the case can I get a refund? I just purchased the product over the weekend.



  • I can confirm that MSoft produces a compatibility pack which allows for opening, saving and editing the new formats in older versions of office. See http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en

    DrT


  • conexware

    @Freddy:

    I have Microsoft Office 2007. I have had Office 2007 since 2007 so it does not seem new to me.

    I don’t know how to open the files. I have to extract the files to get them unzipped in the first place and I get those weird folders as I mentioned. In Windows, my file associations have the proper program opening both 97-2003 .ppt files and .pptx files.

    Are you saying that Power Archiver can not open .pptx files properly? If this is the case can I get a refund? I just purchased the product over the weekend.

    You need to open files with Office 2007, not PowerArchiver!

    So go to PowerPoint 2007 and open the file from it.

    You DO NOT NEED PowerArchiver or any kind of zip utility to open pptx files. What PowerArchiver will do is show you the source of pptx files, but you specifically are not looking for that, you need to open it with Microsoft Office 2007!

    You can start Power Poing by going to Start Menu> All Programs> Microsoft Office and then click on Microsoft Office Power Point 2007.

    Once Power Point 2007 has started, click on Orb in top left, and select Open… browse to your file and open it up.

    Hopefully that is helpful 😉



  • I have Microsoft Office 2007. I have had Office 2007 since 2007 so it does not seem new to me.

    I don’t know how to open the files. I have to extract the files to get them unzipped in the first place and I get those weird folders as I mentioned. In Windows, my file associations have the proper program opening both 97-2003 .ppt files and .pptx files.

    Are you saying that Power Archiver can not open .pptx files properly? If this is the case can I get a refund? I just purchased the product over the weekend.


  • conexware

    @Freddy:

    I have Microsoft Office 2007. I have had Office 2007 since 2007 so it does not seem new to me.

    I don’t know how to open the files. I have to extract the files to get them unzipped in the first place and I get those weird folders as I mentioned. In Windows, my file associations have the proper program opening both 97-2003 .ppt files and .pptx files.

    Are you saying that Power Archiver can not open .pptx files properly? If this is the case can I get a refund? I just purchased the product over the weekend.

    So what is the issue that you have with opening these files with MS Office 2007?

    I have an feeling we are running around in circles and maybe i am not understanding what is the issue here.

    Only program that will open pptx files in the way you want it, is MS Office 2007.

    Refund is not an issue, I am just trying to understand what is the issue here.



  • I dont understand why this is being misunderstood.

    I Have ZIP files in my E-mail that contain Power Point slides that were created in Microsoft Office 2007. [.pptx files]

    I have to have some kind of program to unzip the files. I purchased Power Archiver 2010 to do that.

    When they are extracted they don’t open as a Power Point; I have a folder named _rels, another named docProps, and another called ppt.

    I have found no way to open these zipped files into Power Point slides with or without Power Archiver 2010 or with Microsoft Office 2007, which can view both .ppt files and .pptx files.

    Is there no way to open these zipped files with Power Archiver 2010 and see them as the Power Point slides?

    Can I get a refund if that is not happening??


  • conexware

    what is the extension of these files?

    Can you send it to us and we could tell you how to open it? If these files are zipped, of course you can open them with PowerArchiver. However what it seems to be happening is you opening pptx files themselves.

    If you send us an example to support @ conexware dot com, I will check it our personally and let you know what is going on.

    thank you!


  • conexware

    if it is with extension .zip, please rename it to .zap or something else, as our email server will reject it… thank you!


  • conexware

    FYI, they were pptx files renamed as zip… probably badly configured web server that automatically changed extension to zip.

    So in the future if anyone opens an file that should be an docx, pptx, xlsx, but is zipped, and when opened shows source with several folders, just rename it to what it should be and it will work properly.


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