PASHLEXT.DLL is blamed by Raymond




  • conexware

    probably interferance with antivirus or something, without proper report nothing we can do… PA does not scan .zip files when right click, so there is no chance for it to cause slowness.



  • @spwolf:

    without proper report nothing we can do…

    Yeah, but it’s not good for publicity. Isn’t it worth at least sending email to the author?


  • conexware

    @infimum:

    Yeah, but it’s not good for publicity. Isn’t it worth at least sending email to the author?

    you are right of course… lets see if we can get to the bottom of that.


  • conexware

    p.s. not for publicity, but i dont like that there might be an issue with PA that I am not aware of ;-). It will be curious to see what was the culprit.



  • I had the very same problem, investigating with Sysinternals’ Porcess monitor I noticed my problem occurred when it read the keys HKCU\Software\PowerArchiver\Files\Active_File*W one by one and tried to “queryBasicInformationFile” on files on network resources that were no longer available, such as \MyRemoteMachine\MySharedFolder\myfile.zip
    I simply removed the offending HKCU\Software\PowerArchiver\Files\Active_File4W key from the registry and right click slow down was gone


  • conexware

    @rulero:

    I had the very same problem, investigating with Sysinternals’ Porcess monitor I noticed my problem occurred when it read the keys HKCU\Software\PowerArchiver\Files\Active_File*W one by one and tried to “queryBasicInformationFile” on files on network resources that were no longer available, such as \MyRemoteMachine\MySharedFolder\myfile.zip
    I simply removed the offending HKCU\Software\PowerArchiver\Files\Active_File4W key from the registry and right click slow down was gone

    even if network resource is not gone, it might take a while to respond… i have already set that for investigation because it seems that it reads it first time and then removes them (meaning you get slowdown once at least). They should not be read at all.

    thanks for the info…


  • conexware

    Please check if following pre-release fixes the issue:
    http://www.powerarchiver.com/test/release10/powarc116202.exe

    and let us know… thank you!



  • This post is deleted!


  • @bgeneto:

    Unfortunately the pre-release v11.62.02 does not fix the right-clicking delay issue. I’m running Windows 7 Professional 64-bit and KIS 2010. I don’t think the problem is network related. I have noticed that it happens sporadically (not every time you right-click). My feeling is that it is related to AV software or it affects only the 64-bit PA shell extension or the combo 64-bit and AV software. This is really an annoying problem and I’m praying every night for a solution to became available quickly.

    Sorry for my premature post. I was so excited with a possible solution to this annoying problem that I forgot to log off or reboot my machine before testing the pre-release version and after rebooting… it works!!! The delay is gone.


  • conexware

    @bgeneto:

    Unfortunately the pre-release v11.62.02 does not fix the right-clicking delay issue. I’m running Windows 7 Professional 64-bit and KIS 2010. I don’t think the problem is network related. I have noticed that it happens sporadically (not every time you right-click). My feeling is that it is related to AV software or it affects only the 64-bit PA shell extension or the combo 64-bit and AV software. This is really an annoying problem and I’m praying every night for a solution to became available quickly.

    praying to the PA gods? :-).

    can you check the date on the pashell dll and see if it is 2/1/2010… dev team might not have updated it for 64bit for pre-release as well but lets see if your dll is updated first of all.

    you can go to hkcu>software>powerarchiver, delete that key completly and then see if you still have the slowdown (that will let you know if it is MRU issue).

    Tricky thing about it is that it depends on your network… if windows has recent cache it will not query your network at all, and you will not notice the slowdown for instance… until it needs to query it again or computer is simply missing.


  • conexware

    p.s. you should have posted sooner in this thread that you have issue with it…


  • conexware

    @bgeneto:

    Sorry for my premature post. I was so excited with a possible solution to this annoying problem that I forgot to log off or reboot my machine before testing the pre-release version and after rebooting… it works!!! The delay is gone.

    greeat then 😉


  • conexware

    in the future please report your issues even if they have been reported before, it lets us know how serious something is… thank you!



  • @spwolf:

    praying to the PA gods? :-).

    no doubt!

    @spwolf:

    can you check the date on the pashell dll and see if it is 2/1/2010… dev team might not have updated it for 64bit for pre-release as well but lets see if your dll is updated first of all.

    that’s the weird part… it worked but…

    PASHLEXT.DLL
    version: 11, 6, 1, 1
    date: 02/12/2009 19:21:48
    size: 238.456

    This is after a full uninstall, reboot and then install pre-release. So dll not updated for 64-bit? But no update required in order to correct the issue? I’m confused here.


  • conexware

    @bgeneto:

    no doubt!

    that’s the weird part… it worked but…

    PASHLEXT.DLL
    version: 11, 6, 1, 1
    date: 02/12/2009 19:21:48
    size: 238.456

    This is after a full uninstall, reboot and then install pre-release. So dll not updated for 64-bit? But no update required in order to correct the issue? I’m confused here.

    probably due to the fact that dll actually just calls PA to do the work, and this has been fixed on PA side…


 

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