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    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support

    Slow extraction from spanned RAR

    Tech Support
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    • I
      infimum last edited by

      35 parts (each 100MB) containing the total of 150 files (each about 23MB) divided into 10 folders.

      In this situation, extracting 10 files from one of the folders is very slow. As soon as the progress windows appears, it is almost frozen. After a long while, the progress bar finally starts moving. When you think extraction is finished, the progress window is frozen again for a long time. The overall extraction time is very long. I tried WinRAR and 7-Zip, and PA is definitely taking a longer time.

      Is anyone experiencing the same?

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        nice n fast here, anyone else?

        1 Reply Last reply Reply Quote 0
        • TBGBe
          TBGBe last edited by

          @infimum:

          35 parts (each 100MB) containing the total of 150 files (each about 23MB) divided into 10 folders.

          I know from http://www.powerarchiver.com/forums/showthread.php?t=4363
          That you have Win 7 (32 bit).
          Does the rar also have unicode file/folder names?
          Do you know what rar options were used to create it (e.g. solid etc)?

          I 1 Reply Last reply Reply Quote 0
          • I
            infimum @TBGBe last edited by

            @TBGBe:

            Does the rar also have unicode file/folder names?
            Do you know what rar options were used to create it (e.g. solid etc)?

            No unicode. Solid, RAR version 2.9. No password or comment.

            I am afraid that there are a lot of variables related to this. It might be hard to pin down what is going on.

            Just bump this topic if you guys experienced similar things :)

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              @infimum:

              35 parts (each 100MB) containing the total of 150 files (each about 23MB) divided into 10 folders.

              In this situation, extracting 10 files from one of the folders is very slow. As soon as the progress windows appears, it is almost frozen. After a long while, the progress bar finally starts moving. When you think extraction is finished, the progress window is frozen again for a long time. The overall extraction time is very long. I tried WinRAR and 7-Zip, and PA is definitely taking a longer time.

              Is anyone experiencing the same?

              can you upload archive to our ftp? if so, send us an email to support @ conexware . com refferencing this thread so we can send you the info.

              It should be faster rather than slower… it might be something very particular that unrar.dll chokes on.

              thanks

              I 1 Reply Last reply Reply Quote 0
              • I
                infimum @spwolf last edited by

                I think I found out what the problem is. It’s Microsoft Security Essentials.
                http://www.microsoft.com/Security_essentials/default.aspx

                This is reminiscent of the Kaspersky problem.
                http://www.powerarchiver.com/forums/showthread.php?t=4325
                In my case, extraction is the problem. This is when a part of an archive is extracted from the main window. When the entire archive is extracted (from the main window or Explorer right-click), the problem is barely noticeable. Also, the severity of the problem depends on the size of an archive (not the size of files you choose to extract).

                Now, I think it’s natural that virus software checks extracted files. But the problem is, as I said above, it’s very particular when this happens in PA and, when it happens, PA’s progress windows hangs. WinRAR and 7-Zip don’t have such problem. I excluded extracted files’ extension and path from checking, but the same result.

                Virus software really doesn’t like how PA does things, does it? :(

                spwolf TBGBe 2 Replies Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @infimum last edited by

                  @infimum:

                  I think I found out what the problem is. It’s Microsoft Security Essentials.
                  http://www.microsoft.com/Security_essentials/default.aspx

                  This is reminiscent of the Kaspersky problem.
                  http://www.powerarchiver.com/forums/showthread.php?t=4325
                  In my case, extraction is the problem. This is when a part of an archive is extracted from the main window. When the entire archive is extracted (from the main window or Explorer right-click), the problem is barely noticeable. Also, the severity of the problem depends on the size of an archive (not the size of files you choose to extract).

                  Now, I think it’s natural that virus software checks extracted files. But the problem is, as I said above, it’s very particular when this happens in PA and, when it happens, PA’s progress windows hangs. WinRAR and 7-Zip don’t have such problem. I excluded extracted files’ extension and path from checking, but the same result.

                  Virus software really doesn’t like how PA does things, does it? :(

                  email them with example… they will then whitelist PA and it should work faster.

                  Kaspersky issue was very very different.

                  More people complain about things as this, it gets fixed sooner by AV companies.

                  I 2 Replies Last reply Reply Quote 0
                  • I
                    infimum @spwolf last edited by

                    @spwolf:

                    More people complain about things as this, it gets fixed sooner by AV companies.

                    Well, we are talking about Microsoft here :o

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @infimum last edited by

                      @infimum:

                      Well, we are talking about Microsoft here :o

                      AV companies fix incompatibilities quicky enough, they are worried about lawsuits - ie angle to take would be it effects only one program while competition works fine ;-)

                      1 Reply Last reply Reply Quote 0
                      • I
                        infimum @spwolf last edited by

                        @spwolf:

                        email them with example… they will then whitelist PA and it should work faster.

                        Done.

                        Have you tried to send some kind of support mail to MS? Even filling a from is a pain :) I was going to try the forum, but it looks ugly and disorganized :p

                        spwolf 2 Replies Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @infimum last edited by

                          @infimum:

                          Done.

                          Have you tried to send some kind of support mail to MS? Even filling a from is a pain :) I was going to try the forum, but it looks ugly and disorganized :p

                          all AV companies have emails that are very hard to find, i wonder why ;-).

                          It took me longer to find where to send complaint about Kaspersky and AVG then to write actual complaint ;-)

                          1 Reply Last reply Reply Quote 0
                          • TBGBe
                            TBGBe @infimum last edited by

                            @infimum:

                            I think I found out what the problem is. It’s Microsoft Security Essentials. …

                            Just out of interest - is turning off “real time scanning” enough or is it more complicated?

                            I 1 Reply Last reply Reply Quote 0
                            • I
                              infimum @TBGBe last edited by

                              Complete uninstallation is needed because many anti-virus programs put a driver deep in the kernel level.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @infimum last edited by

                                @infimum:

                                Done.

                                Have you tried to send some kind of support mail to MS? Even filling a from is a pain :) I was going to try the forum, but it looks ugly and disorganized :p

                                thanks… lets see if they fix it soon… if they do not, then i will email them myself, and be rather mean about it ;-)

                                I 1 Reply Last reply Reply Quote 0
                                • I
                                  infimum @spwolf last edited by

                                  UPDATE:

                                  I found a way around. Exclude the temporary directory specified in Configuration > Folders in the anti-virus program.

                                  I don’t recommend using the default temp directory for this purpose because it’s also the system temp directory. Excluding it would expose your system to a great risk.

                                  Of course, the best way is that MS will do something about it. After all, WinRAR and 7-Zip don’t need such tweaking.

                                  1 Reply Last reply Reply Quote 0
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