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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Start up time before unzipping is slow!

    Tech Support
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    • G
      gate1975mlm last edited by

      Is there anyway you guys could speed up the time for when opening archives?

      I am not talking about the unzipping part but the time it takes to start the unzipping after I click Extract Here button.

      I just wish it was faster. I see the slow speed the most on bigger files.

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Which version are you using? How large is the file you are opening?
        How are you opening the file?

        Thanks!

        G 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          is it slower on big files, faster on small files?

          G 1 Reply Last reply Reply Quote 0
          • G
            gate1975mlm @Mili last edited by

            @Mili:

            Which version are you using? How large is the file you are opening?
            How are you opening the file?

            Thanks!

            I am running the latest build 11.61.07

            As far as the files all sizes but it seems the slowest on really big ones like files over 1GB.

            spwolf 2 Replies Last reply Reply Quote 0
            • moles42
              moles42 Alpha Testers last edited by

              curious to know what your hardware is also.

              Windows 10 Pro x64
              Intel Core 2 Duo E6850 @ 3.00GHz
              4.00GB Dual-Channel DDR2 @ 399MHz
              NVIDIA GeForce GT 730

              G 1 Reply Last reply Reply Quote 0
              • G
                gate1975mlm @spwolf last edited by

                @spwolf:

                is it slower on big files, faster on small files?

                Yes

                G 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @gate1975mlm last edited by

                  @gate1975mlm:

                  I am running the latest build 11.61.07

                  As far as the files all sizes but it seems the slowest on really big ones like files over 1GB.

                  basically it is part of extraction process (it scans through the archive), it is just that progress does not start before it, so it looks like PA is doing nothing, rest assured that is.

                  I am talking about the difference between extracting 1 file in archive and 100,000 files in archive. Before that is PA startup time which we are always working on optimizing a bit.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @gate1975mlm last edited by

                    it also very much depends on the format…

                    1 Reply Last reply Reply Quote 0
                    • G
                      gate1975mlm @gate1975mlm last edited by

                      WinRAR for exampe is much faster starting the unpacking of really big files.

                      Is kind of hard to explain.

                      What I mean is when i upack a big file with WinRAR the WinRAR interface displays almost instant and starts unpacking. Where as PowerArchive’s interface is slower at opening and kind looks like its frozen for a second and then starts to unpack.

                      You understand what i mean?

                      I guess you could say WinRAR seem smoother :)

                      spwolf 2 Replies Last reply Reply Quote 0
                      • G
                        gate1975mlm @moles42 last edited by

                        @moles42:

                        curious to know what your hardware is also.

                        Intel Core2 Duo 6700
                        4GB Ram
                        Tons of hard drive space
                        Windows 7 64 Bit

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @gate1975mlm last edited by

                          @gate1975mlm:

                          WinRAR for exampe is much faster starting the unpacking of really big files.

                          Is kind of hard to explain.

                          What I mean is when i upack a big file with WinRAR the WinRAR interface displays almost instant and starts unpacking. Where as PowerArchive’s interface is slower at opening and kind looks like its frozen for a second and then starts to unpack.

                          You understand what i mean?

                          I guess you could say WinRAR seem smoother :)

                          Yes, i understand exactly… When it comes to actual speed (not perception), it depends on what format you use. Starting to extract 100,000 files in rar archive is a lot slower than in zip, because unrar.dll is slower to list those files.

                          But what you are reffering is perception probably, as PA progress shows only after pa engine goes through the archive, so it looks like it is stalling for 0.5-1s, but it is actually working.

                          1 Reply Last reply Reply Quote 0
                          • moles42
                            moles42 Alpha Testers last edited by

                            similar system to mine…I just tested an archive (zip) with just over 15,000 files and it started to extract after about 2 seconds.
                            I assume yours is taking much longer?

                            Windows 10 Pro x64
                            Intel Core 2 Duo E6850 @ 3.00GHz
                            4.00GB Dual-Channel DDR2 @ 399MHz
                            NVIDIA GeForce GT 730

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @gate1975mlm last edited by

                              and also PA is 0.1-0.4s slower to start by itself, we constantly work on shaving 100ms’s from that time ;-).

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @moles42 last edited by

                                @moles42:

                                similar system to mine…I just tested an archive (zip) with just over 15,000 files and it started to extract after about 2 seconds.
                                I assume yours is taking much longer?

                                i think he is reffering to first 1 second of the process… Its basically cosmetical as it gives perception that PA is not doing anything for a second or so (depending on archive and other things).

                                G 1 Reply Last reply Reply Quote 0
                                • moles42
                                  moles42 Alpha Testers last edited by

                                  yes it does give that appearance as though doing nothing but I always knew it was working ‘behind the scenes’ before dealing with the task at hand…:)

                                  Windows 10 Pro x64
                                  Intel Core 2 Duo E6850 @ 3.00GHz
                                  4.00GB Dual-Channel DDR2 @ 399MHz
                                  NVIDIA GeForce GT 730

                                  1 Reply Last reply Reply Quote 0
                                  • G
                                    gate1975mlm @spwolf last edited by

                                    @spwolf:

                                    i think he is reffering to first 1 second of the process… Its basically cosmetical as it gives perception that PA is not doing anything for a second or so (depending on archive and other things).

                                    Exactly :)

                                    I wish there was a way you could some how make it so the PowerArchiver UI starts up almost instantly and then starts the unpacking.

                                    Maybe you could do something like this for example.

                                    Have the PowerArchiver UI open right away and then on the UI have a count down like “starting in 3,2,1”

                                    I think that would look a lot nicer then the way it is now which looks like the ui is freezing.

                                    Its just an idea :)

                                    Anyway thanks for your help and info guys :)

                                    spwolf 1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @gate1975mlm last edited by

                                      @gate1975mlm:

                                      Exactly :)

                                      I wish there was a way you could some how make it so the PowerArchiver UI starts up almost instantly and then starts the unpacking.

                                      Maybe you could do something like this for example.

                                      Have the PowerArchiver UI open right away and then on the UI have a count down like “starting in 3,2,1”

                                      I think that would look a lot nicer then the way it is now which looks like the ui is freezing.

                                      Its just an idea :)

                                      Anyway thanks for your help and info guys :)

                                      it is something that annoys me personally as well, so we are always working on improving it ;-). Just be assured that PA is actually working during that time.

                                      1 Reply Last reply Reply Quote 0
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