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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    PA and Kaspersky 2010

    Tech Support
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    • drteeth
      drteeth last edited by

      Hi,

      When Win 7 was in beta as well as Kaspersky anti-virus (KAV), I reported an issue where PA took seconds to close. It turned out to be a reaction between the two programs and the situation improved with a KAV update.

      The problem is back with the release of KAV and only affects PA here.

      When PA is trying to close, the quick access toolbar is replaced by “zna (not responding)” - screen shot attached.

      Is there anything you can do? I’m prepared to leave KAV if you cannot or it is too much trouble.

      Cheers

      DrT
      attachment_t_4325_0_pa_cr.jpg

      1 Reply Last reply Reply Quote 0
      • M
        Mili conexware last edited by

        Kaspersky has been notified as other users of the curretn have reported the same issue with Kaspersky.

        We’re hoping they’ll take care of it.

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          we are trying to contact them about the issue so they can fix it… apperantly, KAV does not like PA writing the registry, this is what is being slowed down, even if you turn off KAV (but leave it installed) or whitelist PA.

          drteeth 1 Reply Last reply Reply Quote 0
          • drteeth
            drteeth @spwolf last edited by

            @spwolf:

            we are trying to contact them about the issue so they can fix it… apperantly, KAV does not like PA writing the registry, this is what is being slowed down, even if you turn off KAV (but leave it installed) or whitelist PA.

            That’s what the registry is for, to be written to (amongst other things). I’d be VERY interested in how Kaspersky deals with this…I do not want to deal with a company that cannot fix issues with other software.

            Regards

            DrT

            UPDATE: issue seems to have been fixed with latest hotfix. It’s the ‘b’ in the attached shot…need to reboot to apply it but Kaspersky will not request it.
            attachment_p_21043_0_kavab.jpg

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              cool :)

              1 Reply Last reply Reply Quote 0
              • M
                markdigi last edited by

                Hey all,

                I’m not too sure about this problem really, it would seem my Powerarchiver (im on the latest version) has a problem with closing or shutting itself down.

                When extracting via shell or opening the program everything runs fine.
                However when I click the “Close” X button instead of closing instantly it hangs for about 20second, going into not responding. I also noticed after clicking close the CPU maxed out at 100%.

                Any idea what this might be? Im running Windows 7 and latest versions, dont think I had this issue when was running it on XP. Are there any “cleanups” or “unloading” processes that it runs though when its closed that could be showing it down?

                Anyways hope you can fix as it is slowing down the process of jumping in and out of multiple zip files.

                If you need any more info or if anyone else has found this please say.

                I M spwolf 4 Replies Last reply Reply Quote 0
                • I
                  infimum @markdigi last edited by

                  No such problem on my Win7 32bit.
                  You could run Process Monitor to see what is going on.
                  http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

                  Cheers.

                  1 Reply Last reply Reply Quote 0
                  • M
                    Mili conexware @markdigi last edited by

                    Also, which anti virus software are you running?

                    M K 2 Replies Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @markdigi last edited by

                      also send us your reg key at HKCU\Sotware\PowerArchiver, zipped, to support at conexware . com.

                      thanks!

                      1 Reply Last reply Reply Quote 0
                      • M
                        markdigi @Mili last edited by

                        Im running Kaspersky Internet Security 2010 however the problem still happens when this is closed/exited/completly unloaded from the processes.

                        As for process monitor this revealed alot more information. I could post the output if requested but it is a bit long. However from the looks of things the it looks like its accessing and changing a lot of registry values.

                        Mainly the subkeys for Stats, Columns, General, Shellex and Profiles are being accessed/edited . From start to finish the close time on the program is 35 seconds.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @markdigi last edited by

                          You need to update Kaspersky to patch b I believe and then restart your computer. Their patch b fixed this issue with PowerArchiver.

                          M 1 Reply Last reply Reply Quote 0
                          • M
                            markdigi @spwolf last edited by

                            Nope, already have that patch installed, its also a note that this issue has been across the last couple of powerarchiver versions and i suppose the last couple of antivirus versions as well, all of which auto update.

                            I have sent an email to the support inbox (ref 4370 for quickfind) with the reg keys and the process manager log files for powerarchiver processes from when the “Close” button is pressed. Hope they help.

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @markdigi last edited by

                              @markdigi:

                              Nope, already have that patch installed, its also a note that this issue has been across the last couple of powerarchiver versions and i suppose the last couple of antivirus versions as well, all of which auto update.

                              I have sent an email to the support inbox (ref 4370 for quickfind) with the reg keys and the process manager log files for powerarchiver processes from when the “Close” button is pressed. Hope they help.

                              yeah, and Kaspersky fixed that issue last week ;-). Are you sure you restarted your computer after installation? Because Kaspersky update wont be completed until restart is done.

                              What language version are you using? English?

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                merged with previous kaspersky thread…

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  markdigi @spwolf last edited by

                                  Yep, restart it daily, it seems like the same issue tho, even from the log files with the registy and kaspersky being turned off, I noticed the zna thing after saw the screenshot too.

                                  Yes Im on the English version 9.0.0.736(a.b) however the only diff I could see would be that I am running Kaspersky “Internet Security” rather than just the antivirus although version numbers are identical :confused:

                                  Guess the issue should be re-raised with them then…

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    you can not turn off kaspersky as easily as that - you have to uninstall it for it to not work… So even if you “turn it off”, or whitelist PA, it will cause still the same issue.

                                    We have had users reporting it for Internet Security as well, and they said it has been fixed.

                                    Maybe it got “broken” again? drteeth are you having issue with kaspersky again?

                                    drteeth 1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      i will ask these users that reported it to support as well, to see if Internet Security has been fixed, or maybe that was not fixed originally.

                                      1 Reply Last reply Reply Quote 0
                                      • drteeth
                                        drteeth @spwolf last edited by

                                        @spwolf:

                                        you can not turn off kaspersky as easily as that - you have to uninstall it for it to not work… So even if you “turn it off”, or whitelist PA, it will cause still the same issue.

                                        We have had users reporting it for Internet Security as well, and they said it has been fixed.

                                        Maybe it got “broken” again? drteeth are you having issue with kaspersky again?

                                        Hi,

                                        Still okay here.

                                        DrT

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          Kelidryslesse @Mili last edited by

                                          hot topic
                                          here I found the video here
                                          http://larchik.net/-cherepaha-video-Russia-Moscow
                                          turtle , weighing 1000 kg can it be?

                                          1 Reply Last reply Reply Quote 0
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