PAStarter.exe crash.

talonius

Windows 7 Ultimate, 64 bit
PowerArchiver v11.61.07
4GB RAM
AMD Phenom 9850

“Exception EAccessViolation in module pastarter.exe at 000157C3. Access violation at address 004157C3 in module ‘pastarter.exe’. Read of address 00000000.”

Happens a few seconds after pastarter.exe is started; I don’t actually do anything or queue anything up, I just turn it on via the Configuration menu. The memory addresses above remain constant – they don’t shift like they normally do.

I don’t think it’s a system issue; I can do everything else with no problem. (Including running up to 14 instances of PowerArchiver compressing CD images.)

Thanks!

moles42

I’m running same operating system but can’t replicate the result.
I am however using intel processor and not AMD….don’t know if that has any bearing on the problem.

spwolf

@talonius:

Windows 7 Ultimate, 64 bit
PowerArchiver v11.61.07
4GB RAM
AMD Phenom 9850

“Exception EAccessViolation in module pastarter.exe at 000157C3. Access violation at address 004157C3 in module ‘pastarter.exe’. Read of address 00000000.”

Happens a few seconds after pastarter.exe is started; I don’t actually do anything or queue anything up, I just turn it on via the Configuration menu. The memory addresses above remain constant – they don’t shift like they normally do.

I don’t think it’s a system issue; I can do everything else with no problem. (Including running up to 14 instances of PowerArchiver compressing CD images.)

Thanks!

can you send us your HKCU\Software\PowerArchiver key to the support at conexware dot com and refference this forum post? Thanks!

talonius

Will do as soon as I get home. Sorry for the delayed response; holidays and work.

Thanks.

spwolf

please let us know when you send it, only way for us to reproduce… thanks a lot!

talonius

Sent!

Thanks!

spwolf

Thanks - we were able to reproduce the issue on 64bit Windows.

While dev team looks at it, try deleting the queue you have scheduled. You can go to HKCU\Software\PowerArchiver\Queue and delete the whole Queue key. Then try again and see if everything works. There has been something specific in that Queue that made PA crash under 64bit but not 32bit.