[BUG] PA 11.60.22 triggers "Windows - No Disk" error on startup

welhaux

PA 11.60.22 on Windows XP SP3

I have a floppy drive in my system. There is no disk in it and I have not used it in about a year.

When I launch PA via Windows Start menu (i.e. as opposed to double-clicking an archive), I get a “Windows - No Disk” message, because PA tries to access my floppy (A:) drive, when it should not be.

This bug did not exist in 11.60 RC4.

spwolf

try using reset to defaults… does that help?
Do you have explorer view on?

TBGBe

Haven’t used PA for a week or so (on a course). But started PA (60.20) today and I got same error (identical - even parameter string). Also after web update (60.23)
@spwolf:

try using reset to defaults… does that help?
Do you have explorer view on?

Default - PA restarts in Classic ?? But no error message.
Change to Modern View

Explorer with folders
Start folder system default

Close PA
Start PA
Error appears again - the access LED on floppy Drive A: is activating
Note:
“Try again” just “loops” with error
“Continue” and PA works.
.

spwolf

probably change the startup location to documents/desktop and see what happens then.

then go into explorer view, click on my computer or C:\ and see when does the error show again (when is PA querying the A: drive).

TBGBe

@spwolf:

probably change the startup location to documents/desktop and see what happens then.

Yes, choosing specific folder seems to avoid problem.
@spwolf:

then go into explorer view, click on my computer or C:\ and see when does the error show again (when is PA querying the A: drive).

[Folder View]
Select “My Computer” - error message
… Continue
Select any folder on C:
Select “My Computer” - error message

repeatable loop :p

spwolf

@TBGBe:

Yes, choosing specific folder seems to avoid problem.

[Folder View]
Select “My Computer” - error message
… Continue
Select any folder on C:
Select “My Computer” - error message

repeatable loop :p

so basically it is when clicking on my computer?

TBGBe

Yes - but don’t forget initial start as well as “my computer” in folder view.

welhaux

I am using Explorer view

For me, the startup location is set to “Last open archive.”

But when I startup, “Desktop” is the folder that initially appears in the Explorer view folder drop-down, followed shortly by PA trying to access my A: drive and failing. Then I get the error message and when I click on “Continue,” it then finally goes to my D: drive, which is the actual “last open archive” folder.

So it’s the “Last open archive” folder option that’s not working as it should and instead appears to be needlessly scanning drives on it’s way to selecting the correct folder.

spwolf

@welhaux:

I am using Explorer view

For me, the startup location is set to “Last open archive.”

But when I startup, “Desktop” is the folder that initially appears in the Explorer view folder drop-down, followed shortly by PA trying to access my A: drive and failing. Then I get the error message and when I click on “Continue,” it then finally goes to my D: drive, which is the actual “last open archive” folder.

So it’s the “Last open archive” folder option that’s not working as it should and instead appears to be needlessly scanning drives on it’s way to selecting the correct folder.

it does not matter what is the option (last open archive, default, etc), but what folder it ends up opening… if that folder sees A:\ directly, it will try to read it to see if it has any files on it.

welhaux

@spwolf:

it does not matter what is the option (last open archive, default, etc), but what folder it ends up opening… if that folder sees A:\ directly, it will try to read it to see if it has any files on it.

I believe you’ve misunderstood my explanation.

POINT #1: The last open archive folder is D:. That is the last folder where I opened an archive. That is the folder explorer view should default to when I launch PA from the Start menu, given that the “Last open archive” option is set.

POINT #2: Even though, as stated in POINT #1, D:\ was the last open archive folder, when I launch PA, it initially opens the Desktop folder before going to D:, and it is in that process of starting with Desktop then going to D:\ that it scans A:\ drive. This should not happen. Go directly to D:\ drive and don’t try and access any other drive. This is what SHOULD happen but is NOT happening, and that is why I get this error.

spwolf

can someone send us their PA registry, to support at conexware . com? HKCU\Software\PowerArchiver.

thanks

welhaux

Registry file sent.

spwolf

do you mind testing several versions to see which ones has it working properly? and we can go back to that… as we currently can not find any computer that we can reproduce it on…

welhaux

Sure. Give me the links and I’ll give it a go.

spwolf

@welhaux:

Sure. Give me the links and I’ll give it a go.

we got it - well, reproduced it… sent bug reports to perspective companies… hopefully it will be fixed within a week or.

It has been like that for a while though, at least a month…

welhaux

@spwolf:

we got it - well, reproduced it… sent bug reports to perspective companies… hopefully it will be fixed within a week or.

Great. Thanks.

@spwolf:

It has been like that for a while though, at least a month…

Seems about right. I know I skipped some builds, and I assumed the last PA release I installed, prior to the final, was RC4, because I have the setup file on my system, but I could be wrong considering that I did not encounter the bug until I installed the final build.

spwolf

Should be fixed in 11.60.25 build:
http://bit.ly/4snT7H

check it out and let us know… thanks!

TBGBe

@TBGBe:

Start folder system default

Reset to this setting with 11.60.23 - error appears.
Upgrade to 11.60.25 - no more error message(s).

So fixed (for me).

welhaux

Partially fixed by 11.60.25:

1. PowerArchiver still accesses the A: drive. This slows down population of the explorer view, as the A: drive is waited unnecessarily waited on.

2. The error message is now gone.

Why not just go directly to the last open archive folder? Why start from Desktop and drill down, drive by drive?