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    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Looking for forum moderators

    Tech Support
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    • spwolf
      spwolf conexware last edited by

      Hi guys/girls,

      we are looking for 2-3 forum mods that can delete these spammers as soon as they arrive. We try to delete them as soon as we notice them but we are here only 20 hrs a day :D.

      So we need 2-3 mods just to moderate spam.

      Only other option would be to moderate actual posts, which means everyone will need to wait for their posts to be approved which is no option really. We appreciate user feedback and would never do that.

      thank you!

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        @spwolf:

        … but we are here only 20 hrs a day :D.

        So we need 2-3 mods just to moderate spam.

        So you want people for up to 4 hrs per day or … ?

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @TBGBe last edited by

          @TBGBe:

          So you want people for up to 4 hrs per day or … ?

          not specific time, but that they login in several times per day and if they see spam, just remove it and ban spammers.

          1 Reply Last reply Reply Quote 0
          • moles42
            moles42 Alpha Testers last edited by

            I’m here pretty regularly and often see these spammers before you guys because of the timezone I’m in…count me in if you need another set of eyes guys…:)

            Windows 10 Pro x64
            Intel Core 2 Duo E6850 @ 3.00GHz
            4.00GB Dual-Channel DDR2 @ 399MHz
            NVIDIA GeForce GT 730

            skypx 1 Reply Last reply Reply Quote 0
            • skypx
              skypx @moles42 last edited by

              I’m available if needed.

              ASUS Crosshair VII Hero
              AMD Ryzen 9 5700X
              T-Force DDR4 3600 32GB
              Samsung 970 EVO 2TB
              GTX 3080ti
              Win10 x64

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @skypx last edited by

                I’m available most of the time, health permitting.
                And would gladly give my time to keep these annoying spammers at bay.

                I report plenty of them through the report function, so it would be no trouble to go that extra step. ;)

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  thanks guys… I took Terry’s question as voluteering too :-).

                  I will figure out how to set it up and let you guys know!

                  TBGBe 1 Reply Last reply Reply Quote 0
                  • TBGBe
                    TBGBe @spwolf last edited by

                    Yes, but not 24/7/365 :p

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @TBGBe last edited by

                      @TBGBe:

                      Yes, but not 24/7/365 :p

                      its purely when you login, nothing required just appreciated. We cant ask for more when all of you guys are alreadu doing a lot :)

                      1 Reply Last reply Reply Quote 0
                      • RJWaring
                        RJWaring last edited by

                        I dont mind volunteering! I check PA At home and at work during the day! as well as recently warning and red carding spammers! Give me the ability to delete them and I will be more than happy to assit!

                        TBGBe 1 Reply Last reply Reply Quote 0
                        • TBGBe
                          TBGBe @RJWaring last edited by

                          @Sir:

                          … Give me the ability to delete them and I will be more than happy to assit!

                          Some posts are obvious spam, but some may be questionable and I would propose a “quarantine” rather than immediate delete - just in case. :p

                          Note: There is a need to monitor replies (as well as new threads) without “destroying” the existing thread.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            there is easy way to simply select post and delete as spam, bam user, without affecting rest of the thread :-)

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              okay, so all of you + amh are now mods as well… you should be able to select any post then click on delete post as spam in moderation dropdown and it will give you easy option to delete all posts by user as well as ban him (indefintly).

                              this is of course to be done only with spammers :-).

                              and thanks a lot :P

                              TBGBe 1 Reply Last reply Reply Quote 0
                              • TBGBe
                                TBGBe @spwolf last edited by

                                Cool :p

                                Luxor 1 Reply Last reply Reply Quote 0
                                • Luxor
                                  Luxor Alpha Testers @TBGBe last edited by

                                  Spammers beware. ;)

                                  <deleted pointless=“” question=“”>

                                  Ignore just spotted the drop-down menu :rolleyes:</deleted>

                                  Windows 10 Home 64-bit
                                  Intel Core i7 6700HQ @ 2.60GHz
                                  12.0GB Dual-Channel DDR3 @ 798MHz

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    amh209 @Luxor last edited by

                                    That’s pretty good Luxor, the first moderating you had to do was on yourself. :D

                                    Luxor 1 Reply Last reply Reply Quote 0
                                    • Luxor
                                      Luxor Alpha Testers @amh209 last edited by

                                      Well you know what they say, practice makes perfect. :p

                                      Windows 10 Home 64-bit
                                      Intel Core i7 6700HQ @ 2.60GHz
                                      12.0GB Dual-Channel DDR3 @ 798MHz

                                      TBGBe 1 Reply Last reply Reply Quote 0
                                      • TBGBe
                                        TBGBe @Luxor last edited by

                                        Or even
                                        Quis_custodiet_ipsos_custodes :D

                                        skypx 1 Reply Last reply Reply Quote 0
                                        • skypx
                                          skypx @TBGBe last edited by

                                          Guess I’m the slow moderator…… :D All I see is the infraction/AluminumHaste button. I’ve been looking but I don’t see any options to delete a spam post. :confused:

                                          ASUS Crosshair VII Hero
                                          AMD Ryzen 9 5700X
                                          T-Force DDR4 3600 32GB
                                          Samsung 970 EVO 2TB
                                          GTX 3080ti
                                          Win10 x64

                                          moles42 1 Reply Last reply Reply Quote 0
                                          • moles42
                                            moles42 Alpha Testers @skypx last edited by

                                            not seeing this buddy?
                                            attachment_p_20294_0_spam.png

                                            Windows 10 Pro x64
                                            Intel Core 2 Duo E6850 @ 3.00GHz
                                            4.00GB Dual-Channel DDR2 @ 399MHz
                                            NVIDIA GeForce GT 730

                                            skypx 1 Reply Last reply Reply Quote 0
                                            • skypx
                                              skypx @moles42 last edited by

                                              No, not even close. This is all I see.
                                              attachment_p_20295_0_moderator-options.jpg

                                              ASUS Crosshair VII Hero
                                              AMD Ryzen 9 5700X
                                              T-Force DDR4 3600 32GB
                                              Samsung 970 EVO 2TB
                                              GTX 3080ti
                                              Win10 x64

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • moles42
                                                moles42 Alpha Testers last edited by

                                                a slight oversight on admins part then maybe…you’ve possibly been overlooked…:(
                                                but I’m sure it will be rectified as soon as they return to read this…:)

                                                damn buddy…can’t leave you out of the team !

                                                Windows 10 Pro x64
                                                Intel Core 2 Duo E6850 @ 3.00GHz
                                                4.00GB Dual-Channel DDR2 @ 399MHz
                                                NVIDIA GeForce GT 730

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware @skypx last edited by

                                                  @skypx:

                                                  No, not even close. This is all I see.

                                                  fix0r3d :-).

                                                  now you can join in the fun…

                                                  … btw, did you notice now there were no spammers? They are all running scared now :-)

                                                  skypx 1 Reply Last reply Reply Quote 0
                                                  • skypx
                                                    skypx @spwolf last edited by

                                                    @moles42:

                                                    a slight oversight on admins part then maybe…you’ve possibly been overlooked…:(
                                                    but I’m sure it will be rectified as soon as they return to read this…:)

                                                    damn buddy…can’t leave you out of the team !

                                                    @spwolf:

                                                    fix0r3d :-).

                                                    now you can join in the fun…

                                                    … btw, did you notice now there were no spammers? They are all running scared now :-)

                                                    Thanks guys! Now I’m ready for them. :cool:

                                                    ASUS Crosshair VII Hero
                                                    AMD Ryzen 9 5700X
                                                    T-Force DDR4 3600 32GB
                                                    Samsung 970 EVO 2TB
                                                    GTX 3080ti
                                                    Win10 x64

                                                    skypx 1 Reply Last reply Reply Quote 0
                                                    • skypx
                                                      skypx @skypx last edited by

                                                      Wow, I think the spammers have packed up and left town! :eek: I’ve been checking regularly but there’s nothing to “moderate”. :D

                                                      ASUS Crosshair VII Hero
                                                      AMD Ryzen 9 5700X
                                                      T-Force DDR4 3600 32GB
                                                      Samsung 970 EVO 2TB
                                                      GTX 3080ti
                                                      Win10 x64

                                                      1 Reply Last reply Reply Quote 0
                                                      • spwolf
                                                        spwolf conexware last edited by

                                                        there was a lot of porn yesterday :-)

                                                        skypx 1 Reply Last reply Reply Quote 0
                                                        • skypx
                                                          skypx @spwolf last edited by

                                                          @spwolf:

                                                          there was a lot of porn yesterday :-)

                                                          Really!!! I can’t believe I missed it! :D Wow, free porn…… my wife really could not get mad since… :D

                                                          ASUS Crosshair VII Hero
                                                          AMD Ryzen 9 5700X
                                                          T-Force DDR4 3600 32GB
                                                          Samsung 970 EVO 2TB
                                                          GTX 3080ti
                                                          Win10 x64

                                                          1 Reply Last reply Reply Quote 0
                                                          • spwolf
                                                            spwolf conexware last edited by

                                                            When you delete some post, use delete as spam, as it will give you option to ban user as well (and always ban people who post spam).

                                                            thanks!

                                                            Luxor 1 Reply Last reply Reply Quote 0
                                                            • RJWaring
                                                              RJWaring last edited by

                                                              I dont get spammers! i really dont. In work we get loads of Spam mostly for viagra and it all comes from China!

                                                              Our IT Department also don’t host any brains so we never get at moderation on spam.

                                                              I think its a fantastic idea to have a group of moderators as for any new prospective customers it doesnt give a could impression if your Support Forum is full of Porn or links to pills etc.

                                                              1 Reply Last reply Reply Quote 0
                                                              • Luxor
                                                                Luxor Alpha Testers @spwolf last edited by

                                                                @spwolf:

                                                                When you delete some post, use delete as spam, as it will give you option to ban user as well (and always ban people who post spam).

                                                                thanks!

                                                                Will do.

                                                                Windows 10 Home 64-bit
                                                                Intel Core i7 6700HQ @ 2.60GHz
                                                                12.0GB Dual-Channel DDR3 @ 798MHz

                                                                moles42 1 Reply Last reply Reply Quote 0
                                                                • moles42
                                                                  moles42 Alpha Testers @Luxor last edited by

                                                                  I just delete them,ban them and then I’m done with them and I wait for the next sucker to cross my path…:)

                                                                  Windows 10 Pro x64
                                                                  Intel Core 2 Duo E6850 @ 3.00GHz
                                                                  4.00GB Dual-Channel DDR2 @ 399MHz
                                                                  NVIDIA GeForce GT 730

                                                                  RJWaring 1 Reply Last reply Reply Quote 0
                                                                  • RJWaring
                                                                    RJWaring @moles42 last edited by

                                                                    @moles42:

                                                                    I just delete them,ban them and then I’m done with them and I wait for the next sucker to cross my path…:)

                                                                    You have a Job here my friend! I think the average IQ in our IT Department is about 12 :-D " and im not joking! "

                                                                    1 Reply Last reply Reply Quote 0
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