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    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support

    PowerArchiver 2010 Problem

    Tech Support
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    • James Bond 007
      James Bond 007 last edited by

      I have been using the Traditonal Chinese version of Powerarchiver 2007 previously and apart from being a bit slow sometimes, the program presents no problems.

      I just installed and tried Powerarchiver 2010 Traditional Chinese version in the Traditional Chinese version of Windows XP SP3 and have encountered a serious bug. Whenever I attempt to create a zip archive containing files with Chinese file names, the program would simply hang and I have to use Task Manager to kill it.

      The English version of Powerarchiver 2010, on the other hand, apparently does not have this problem. It can create archives with files having Chinese file names without problems. And of course Powerarchiver 2007 never had this particular problem. So the only conclusion that I can draw is that there is a problem with the Traditional Chinese version of Powerarchiver 2010.

      This is a pretty crippling problem and for now I have uninstalled Powerarchiver 2010. Even with new multicore support, this bug essentially makes the program useless to me.

      Can anyone confirm if this is indeed a bug in the TC version of Powerarchiver 2010? I would like to hear from the Powerarchiver developers in particular. If this is indeed a bug I would expect a patch soon.

      1 Reply Last reply Reply Quote 0
      • ivan
        ivan conexware last edited by

        is it with English version too? Try creating chinese archives with english version…

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          what version of PA 2010 were you using? And please explain exactly on how do you get the issue.

          thanks!

          James Bond 007 1 Reply Last reply Reply Quote 0
          • James Bond 007
            James Bond 007 @spwolf last edited by

            @ivan:

            is it with English version too? Try creating chinese archives with english version…

            As I have stated, the English version of PA 2010 apparently does not have this problem. But you can understand that I would prefer to use the Traditional Chinese version under the Traditional Chinese version of XP SP3. After all that is why you release the Traditional Chinese version, correct?

            @spwolf:

            what version of PA 2010 were you using? And please explain exactly on how do you get the issue.

            thanks!

            As I have already stated, I was using the Traditional Chinese version of PA 2010 (11.50) downloaded from this site. I just attempted to create a new zip archive in PA 2010 using the New button and then add several files with file names in Chinese. That was where the program hanged and had to be terminated using the Task Manager. This problem means the Traditional Chinese version of PA 2010 is essentially uselss to me at this time.

            The Traditional Chinese version of PA 2007 (10.22) and PA 2009 (11.03) do not have this problem.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @James Bond 007 last edited by

              @James:

              As I have stated, the English version of PA 2010 apparently does not have this problem. But you can understand that I would prefer to use the Traditional Chinese version under the Traditional Chinese version of XP SP3. After all that is why you release the Traditional Chinese version, correct?

              As I have already stated, I was using the Traditional Chinese version of PA 2010 (11.50) downloaded from this site. I just attempted to create a new zip archive in PA 2010 using the New button and then add several files with file names in Chinese. That was where the program hanged and had to be terminated using the Task Manager. This problem means the Traditional Chinese version of PA 2010 is essentially uselss to me at this time.

              The Traditional Chinese version of PA 2007 (10.22) and PA 2009 (11.03) do not have this problem.

              that is not enough information for us to determine the issue, this is what i need:
              1. install latest PA 2010 from our site
              2. Check if version in Help> About is 11.50.66
              3. Give us step by step on what exact archive did you create (filename) and example chinese filename that you tried to compress.
              4. we need to know what format you used and what options for that format.

              With that we can try to reproduce the issue and then fix it.

              thanks!

              James Bond 007 1 Reply Last reply Reply Quote 0
              • James Bond 007
                James Bond 007 @spwolf last edited by

                @spwolf:

                that is not enough information for us to determine the issue, this is what i need:
                1. install latest PA 2010 from our site
                2. Check if version in Help> About is 11.50.66
                3. Give us step by step on what exact archive did you create (filename) and example chinese filename that you tried to compress.
                4. we need to know what format you used and what options for that format.

                With that we can try to reproduce the issue and then fix it.

                thanks!

                I have reinstalled the Traditional Chinese version of PA 2010 (11.50.66). I am using the Classic interface.

                I created a new ZIP archive called “Test” by clicking on the Add ( 新增 ) button. Then I attempted to add a file called “風流逍遙神.txt” to the archive. I used the default options for ZIP files without changing anything, such as compression methods and speeds.

                The program hanged.

                As you may imagine, I am definitely not very happy about this situation. I was looking forward to upgrading to this version because of the multicore support. But now it seems I will have to wait.

                Or, can I use the English version of PA 2010 in other language versions of Windows XP/Vista to create ZIP archives with non-English file names or add files with non-English file names?

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @James Bond 007 last edited by

                  @James:

                  I have reinstalled the Traditional Chinese version of PA 2010 (11.50.66). I am using the Classic interface.

                  I created a new ZIP archive called “Test” by clicking on the Add ( 新增 ) button. Then I attempted to add a file called “風流逍遙神.txt” to the archive. I used the default options for ZIP files without changing anything, such as compression methods and speeds.

                  The program hanged.

                  As you may imagine, I am definitely not very happy about this situation. I was looking forward to upgrading to this version because of the multicore support. But now it seems I will have to wait.

                  Or, can I use the English version of PA 2010 in other language versions of Windows XP/Vista to create ZIP archives with non-English file names or add files with non-English file names?

                  I am testing on our Win XP Traditional Chinese edition and that seems to work fine.

                  What happens if you click on New and then create new archive, same?

                  James Bond 007 1 Reply Last reply Reply Quote 0
                  • James Bond 007
                    James Bond 007 @spwolf last edited by

                    @spwolf:

                    I am testing on our Win XP Traditional Chinese edition and that seems to work fine.

                    What happens if you click on New and then create new archive, same?

                    Yes, it hangs. By the way, I should have said that I created the ZIP archive by clicking the New button, not the Add button. The ZIP file cannot be created (as the program hangs) and therefore it is not possible to see if the Add functionality works or not.

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @James Bond 007 last edited by

                      @James:

                      Yes, it hangs. By the way, I should have said that I created the ZIP archive by clicking the New button, not the Add button. The ZIP file cannot be created (as the program hangs) and therefore it is not possible to see if the Add functionality works or not.

                      maybe it has something to do with
                      a. folder where you are storing archive
                      b. temp folder

                      maybe try changing these to some other folder like C:\1 and then see if that might be the reason for the problem.

                      thanks!

                      James Bond 007 1 Reply Last reply Reply Quote 0
                      • James Bond 007
                        James Bond 007 @spwolf last edited by

                        @spwolf:

                        maybe it has something to do with
                        a. folder where you are storing archive
                        b. temp folder

                        maybe try changing these to some other folder like C:\1 and then see if that might be the reason for the problem.

                        thanks!

                        No use, still hangs.

                        Also, if you succeed in creating the archive, delete it and try to create it a second time. It always fails in my case and the program hangs even if the first time is a success.

                        I am going to uninstall PA 2010 and reinstall PA 2009 if there is no fix coming soon. I cannot wait indefinitely.

                        By the way, I read from another thread here that 11.51 may be released soon. Is that correct?

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @James Bond 007 last edited by

                          @James:

                          No use, still hangs.

                          Also, if you succeed in creating the archive, delete it and try to create it a second time. It always fails in my case and the program hangs even if the first time is a success.

                          I am going to uninstall PA 2010 and reinstall PA 2009 if there is no fix coming soon. I cannot wait indefinitely.

                          By the way, I read from another thread here that 11.51 may be released soon. Is that correct?

                          aha, when i did it 2nd time it hanged as well… :).

                          We always release new versions relativly soon, so we will probably release fix for this soon as well :).

                          We will let you know via this forum thread. Thanks for reporting it!

                          James Bond 007 1 Reply Last reply Reply Quote 0
                          • James Bond 007
                            James Bond 007 @spwolf last edited by

                            @spwolf:

                            aha, when i did it 2nd time it hanged as well… :).

                            We always release new versions relatively soon, so we will probably release fix for this soon as well :).

                            We will let you know via this forum thread. Thanks for reporting it!

                            Good. So it is confirmed as a bug.

                            By the way, I suggest you test this on the Simplified Chinese version as well. I tried it myself and it seemed to hang also. If you need to fix the problem you may as well fix all language versions affected by this problem.

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @James Bond 007 last edited by

                              @James:

                              Good. So it is confirmed as a bug.

                              By the way, I suggest you test this on the Simplified Chinese version as well. I tried it myself and it seemed to hang also. If you need to fix the problem you may as well fix all language versions affected by this problem.

                              only difference between all international versions is just language file, everything else is the same… so bug should be present in every other language (maybe not in german) with those same specific settings.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                Hi,

                                please check following release:
                                http://dl.powerarchiver.com/2010/powarc1160rc1.exe

                                and let us know how it works now.

                                thanks!

                                p.s. this is english version for now, but please test it anyway as issue was present in all PA versions.

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  Hi,

                                  you can download PA 2010 Preview 11.60.10 release (TC language) from our web site or via web update.

                                  It contains several updates that make it work better with Chinese Windows XP.

                                  Please try it now and see if it works properly.

                                  thank you!

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    Nothing from Agent 007 yet I see :-)

                                    James Bond 007 1 Reply Last reply Reply Quote 0
                                    • James Bond 007
                                      James Bond 007 @spwolf last edited by

                                      I have downloaded the Traditional Chinese version of the PowerArchiver 2010 11.60 Preview (11.60.10) from the download section of your website. And my preliminary tests show that the previous bug I reported has apparently been fixed.

                                      If there are any problems with this version I will let you know.

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @James Bond 007 last edited by

                                        @James:

                                        I have downloaded the Traditional Chinese version of the PowerArchiver 2010 11.60 Preview (11.60.10) from the download section of your website. And my preliminary tests show that the previous bug I reported has apparently been fixed.

                                        If there are any problems with this version I will let you know.

                                        thank you!

                                        I am closing this, if you find anything else, open up new thread…

                                        1 Reply Last reply Reply Quote 0
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