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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    PAOP zipping files only between certain sizes

    Tech Support
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    • A
      ALoubert last edited by

      I’ve discovered a very strange behavior:

      Context:
      PA 2010 FR v11.50.66
      PAOP 2.03.03 US
      Windows 2000 FR, Windows XP SP3 FR, Windows Vista FR

      I’ve setup PAOP to compress files automatically over 300KB, but when sending files, PAOP compresses files if they’re over 300KB (that’s OK), but only if they’re under - let’s say 1MB (I’ve not precisely found where the limit is).

      I’ve then tested with PAOP 2.03.03 but with PA 2009 v11.03.04, and there, the upper limit seems to be around 5MB !!!

      If the size of the joined file is over the “limit” I’ve found, the file is simply joined and not compressed (there’s no zip file containing the file, the file is in the mail as it would be with no use of PAOP).
      No error raises, I just see the PA compression window popping up and closing immediately (quicker than if it does the compression).

      It has nothing to see with extensions (I’ve tested with several Excel or Word files), some are well-compressed, some not (depending on their sizes). And of course, .xls and .doc aren’t defined as excluded extensions for PAOP.

      If there’s no special setting for that in the menus or in the registry (I don’t see where !), there must then be a bug, as it’s completely reproducible and it happens on different computers on different OSs and even with the very last and just previous versions of PA.

      Did someone encounter the same ?

      Can you check this problem ?

      Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • A
        amh209 last edited by

        I tried a 1mb, 1.7mb, and a 3mb. The first was pdf, PAOP did change the file, but being a pdf it didn’t compress it much. The second was JPG, PAOP did change the file to a zip, but once again the compression wasn’t dramatic. The final 3mb file was a powerpoint, PAOP changed the file to a zip and compressed it down to 2mb.

        So on my limited testing it seems to be working.

        PA 11.50.66
        PAOP 2.03

        1 Reply Last reply Reply Quote 0
        • A
          ALoubert last edited by

          Perhaps does it have something to see with language ?

          Indeed, I’m using PA French on French OS, but with PAOP US (this last one doesn’t exist in French…).

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            Hi,

            here is our internal release of PAOP 2.1 beta:
            http://www.powerarchiver.com/test/release10/paop210b.exe

            differences are new unicode handling of filenames (which might have been the problem in your case). Please check it out and let us know.

            thanks!

            1 Reply Last reply Reply Quote 0
            • moles42
              moles42 Alpha Testers last edited by

              well I know it’s an old complaint of mine but it still refuses to intergrate/show in outlook 2007 for me but I gave up in the end…just had my fingers crossed it would work this time.

              Windows 10 Pro x64
              Intel Core 2 Duo E6850 @ 3.00GHz
              4.00GB Dual-Channel DDR2 @ 399MHz
              NVIDIA GeForce GT 730

              A 1 Reply Last reply Reply Quote 0
              • A
                ALoubert @moles42 last edited by

                No, sorry, even with PAOP 2.10.01 beta, there’s no change:

                • a XLS file of 4702Kb is joined “as is”.
                • a XLS file of 1095Kb is joined “as is”.
                • a XLS file of 517Kb is joined ZIPPED.

                (My compression lower limit is set to 300Kb)

                There still seems to be an “upper limit” (around 1Mo for me), so that files between 300Kb and 1Mb are correctly compressed while sending, and files outside this range are not…

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @ALoubert last edited by

                  @ALoubert:

                  No, sorry, even with PAOP 2.10.01 beta, there’s no change:

                  • a XLS file of 4702Kb is joined “as is”.
                  • a XLS file of 1095Kb is joined “as is”.
                  • a XLS file of 517Kb is joined ZIPPED.

                  (My compression lower limit is set to 300Kb)

                  There still seems to be an “upper limit” (around 1Mo for me), so that files between 300Kb and 1Mb are correctly compressed while sending, and files outside this range are not…

                  can you export your reg key:
                  HKEY_CURRENT_USER\Software\PAOutlook

                  and zip it and send it to support at conexware com. This way we will be able to reproduce this issue with exactly your settings.

                  thank you,

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    ALoubert @spwolf last edited by

                    OK, I just sent the requested file to you…

                    1 Reply Last reply Reply Quote 0
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