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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    SFTP Working, FTP … Not So Much

    Tech Support
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    • N
      nameless last edited by

      PowerArchiver Pro 11.50.61 (Registered, ICIM)
      WinXP Pro SP3

      I have two FTP profiles: One using FTP, the other using SFTP. The target server is the same in each case.

      The problem is that while the SFTP profile works, the FTP profile does not. When I try uploading a file using the FTP profile, I get the error shown below. This error occurs immediately, without any delay.

      I’m using known-correct values for “Hostname or IP”, “Port”, “Username”, and “Password”. It makes no difference if I try using “Passive mode”, but (being familiar with my FTP server, router, and network configuration) it should work either way. Altering the “Default folder” also makes no difference.

      Using the exact same hostname / port / username / password in an FTP client, I can connect just fine.
      attachment_t_3962_0_0002.png

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        does ftp client work? (ftp window)

        1 Reply Last reply Reply Quote 0
        • N
          nameless last edited by

          I had not even tried that until now. Yes, when I open the FTP window and use the very same FTP profile that gives the aforementioned error, it works fine. It connects and presents a file listing.

          However, when I use the SFTP profile in the FTP window, PA freezes, even beyond the 30-second timeout that is configured! (Remember, in the upload dialog, the SFTP profile works!)

          To summarize, when trying to upload, the FTP profile gives an immediate error, but the SFTP profile works. When trying to simply connect in the FTP window, the FTP profile works, but the SFTP profile makes PA freeze.

          spwolf 2 Replies Last reply Reply Quote 0
          • spwolf
            spwolf conexware @nameless last edited by

            @nameless:

            I had not even tried that until now. Yes, when I open the FTP window and use the very same FTP profile that gives the aforementioned error, it works fine. It connects and presents a file listing.

            However, when I use the SFTP profile in the FTP window, PA freezes, even beyond the 30-second timeout that is configured! (Remember, in the upload dialog, the SFTP profile works!)

            To summarize, when trying to upload, the FTP profile gives an immediate error, but the SFTP profile works. When trying to simply connect in the FTP window, the FTP profile works, but the SFTP profile makes PA freeze.

            sftp does not work in client… so ftp upload does not work when sending from menu… thanks!

            N 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @nameless last edited by

              can you also check ftp through backup please?

              N 1 Reply Last reply Reply Quote 0
              • N
                nameless @spwolf last edited by

                @spwolf:

                sftp does not work in client… so ftp upload does not work when sending from menu… thanks!

                I’m sorry, but I don’t understand what you mean by this. :o

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @nameless last edited by

                  @nameless:

                  I’m sorry, but I don’t understand what you mean by this. :o

                  talking to myself i guess :).

                  SFTP does not work in FTP Client Window, just through file menu/shell/backup. Its on the list for one of the future releases.

                  N 1 Reply Last reply Reply Quote 0
                  • N
                    nameless @spwolf last edited by

                    @spwolf:

                    can you also check ftp through backup please?

                    Doing a backup using the FTP profile works.

                    When I try the SFTP profile, I see strange behavior. When I select “FTP/SFTP” under “Destination Media”, then click somewhere else in the tree and then click “FTP/SFTP” again, I can see the “SFTP” profile flip back over to the “FTP” profile. I mean this literally–the drop-down list shows the “SFTP” profile at first, but after a split second, it flips to the “FTP” profile on its own.

                    When I select the SFTP profile and just proceed trying to create/upload the backup (without clicking away and back again as mentioned above), the upload seems to work (the file appears on the FTP server), but PA hangs on showing “Uploading filename.zipx”, and I can’t cancel it.

                    1 Reply Last reply Reply Quote 0
                    • N
                      nameless @spwolf last edited by

                      @spwolf:

                      talking to myself i guess :).

                      SFTP does not work in FTP Client Window, just through file menu/shell/backup. Its on the list for one of the future releases.

                      Then it would be a good idea to remove SFTP from the drop-down list in the FTP window, so people don’t inadvertently make PA freeze.

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @nameless last edited by

                        @nameless:

                        Then it would be a good idea to remove SFTP from the drop-down list in the FTP window, so people don’t inadvertently make PA freeze.

                        yep… thats a bug really.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          too bad you didnt check out these pre-release versions, we would have gotten this before final :)

                          N 1 Reply Last reply Reply Quote 0
                          • N
                            nameless @spwolf last edited by

                            @spwolf:

                            too bad you didnt check out these pre-release versions, we would have gotten this before final :)

                            Yeah, sorry–I don’t normally use PA. I just install it every now and again to see if I want to switch to it…

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @nameless last edited by

                              @nameless:

                              Yeah, sorry–I don’t normally use PA. I just install it every now and again to see if I want to switch to it…

                              its fine, we will do an update in upcoming week.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                There is new internal release:
                                http://www.powerarchiver.com/test/release10/powarc1150.exe

                                that should fix ftp upload issue, please check it out. Not sure if we got them all (sftp is not removed from ftp window yet in this release).

                                N 1 Reply Last reply Reply Quote 0
                                • N
                                  nameless @spwolf last edited by

                                  Wow, you guys don’t screw around! Thank you for getting this out, even though it’s not quite right yet.

                                  The FTP issue mentioned in the opening post is fixed. The FTP dialog… The one that appears when the FTP toolbar button is used… Works fine now.

                                  SFTP still shows up in the FTP window, and it still freezes PA, but you already know that. :)

                                  Thank you!

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    if you redownload PA 2010 from download pages, you will get latest 11.50.66 version which fixes this issue. Thanks!

                                    1 Reply Last reply Reply Quote 0
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