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    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support
    • PA Starter - CPU Overhead

      PA_Fan

      I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.

      In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.

      When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.

      I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.

      Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.

      Suggestions, please.

      Tech Support

    Forum Asking A Third Time For Password

    Tech Support
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    • jcarlock
      jcarlock last edited by

      OK. You get a list of complaints.

      I logged into powerarchiver.com. For some reason a separate login exists for the Forums. OK, perhaps one customer wants to allow his wife to log in under her own name? Kind of silly to place that support there upon you guys, but it it looks like you’re doing a wonderful job supporting that capability (or am I wrong?).

      After I logged into the Forums once, I went to post a message within ten minutes. It asked me to log in a second time. Very odd for it to do that. That’s three times I logged in, all to post one message. (Not this message.) Three times to log in, two different passwords! A timed cookie works well for many web-sites. It does end up as a rather bothersome annoyance easily corrected.

      I now must go back to what I was working on, find the file that PowerArchiver will not open and provide a link to it and ask questions there. No problem, but that comes under a new topic! See you in a moment under another topic.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        forums do save cookies :-). I dont ever login unless i clear my cookies. It might be some antivirus or adware remove that deletes cookies or maybe some setting in IE or Firefox?

        jcarlock 1 Reply Last reply Reply Quote 0
        • jcarlock
          jcarlock @spwolf last edited by

          @spwolf:

          forums do save cookies :-). I dont ever login unless i clear my cookies. It might be some antivirus or adware remove that deletes cookies or maybe some setting in IE or Firefox?

          Hmmm. Thanks. Perhaps that’s the problem. I think I have the cookies set to one site, meaning cookies from another website could not get employed. I sometimes need to test that ability myself. And I believe I logged into conexware.com on the first try and the powerarchiver.com exists as another domain-name… so that explains that, almost. I still needed to log in twice to the same domain-name.

          That anti-virus stuff I tend to keep out of the browsers and email software as it messes things up too much, but that’s a possibility too, as I upgraded the anti-virus recently and refused to upgrade to this version for a long time. Thanks for mentioning that.

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @jcarlock last edited by

            @jcarlock:

            Hmmm. Thanks. Perhaps that’s the problem. I think I have the cookies set to one site, meaning cookies from another website could not get employed. I sometimes need to test that ability myself. And I believe I logged into conexware.com on the first try and the powerarchiver.com exists as another domain-name… so that explains that, almost. I still needed to log in twice to the same domain-name.

            That anti-virus stuff I tend to keep out of the browsers and email software as it messes things up too much, but that’s a possibility too, as I upgraded the anti-virus recently and refused to upgrade to this version for a long time. Thanks for mentioning that.

            oh, if you sent email to support, thats different account from forums. we keep them completly separate. Maybe that was the issue?

            Our store records are on different database for security reasons.

            jcarlock M 2 Replies Last reply Reply Quote 0
            • jcarlock
              jcarlock @spwolf last edited by

              The conexware.com domain name and the powerarchiver.com domain name represent two different domain names and sometimes I configure the browser to handle cookies from the current domain only to test things. That’s all that I meant in the previous reply.

              Two logins into the same domain-name were probably handled by time-expiring cookies. They cookies are probably set for ten or fifteen minutes and I probably took fifteen or twenty minutes to post a reply.

              This happened a couple times already. For the most part I was able to recover my post well enough on the first try, but I waited too long on the second post and I lost the entire post completely.

              Don’t know who’s programming that, I did not look at the HTML code underneath, so I don’t know what’s going on, if your using a GET or a POST (or something else?).

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                i dont think they are set to expire, honestly i dont remember when i had to login without clearing out cookies.

                1 Reply Last reply Reply Quote 0
                • M
                  mwb1100 @spwolf last edited by

                  @spwolf:

                  Our store records are on different database for security reasons.

                  Not to mention that people who haven’t purchased yet may want to have a forum account.

                  1 Reply Last reply Reply Quote 0
                  • jcarlock
                    jcarlock last edited by

                    Testing things out with a different browser (Opera 9.64).

                    Going back to the article about About… Opera 9.64 provides the ability to copy and paste the browser version from the About… page to a new page. My apologies about jumping over to this topic with that topic. No need to reply here. Just wanted to notate that while testing Opera out here. Opera tends to work a little better than the other browser. I’ll let you guys know if I get timed out or whatever. I did not place a check mark into the “Remember me” check-box.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      you probably have to tick remember me if you want it to … remember you :-).

                      if you dont tick it, it probably expires soon thinking you are on public terminal.

                      1 Reply Last reply Reply Quote 0
                      • P
                        pedro435 Banned last edited by

                        This post is deleted!
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