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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Outlook Plugin not working with latest beta

    Tech Support
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    • Boofo
      Boofo last edited by

      I can’t get the plugin for Outlook to compress any files in Outlook now, since updating to the latest beta. Anyone have any idea why this is happening or how to fix it?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        you mean with rc1? (.48?)

        1 Reply Last reply Reply Quote 0
        • Boofo
          Boofo last edited by

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • Boofo
            Boofo last edited by

            I didn’t realize that was a Release Candidate. Sorry for the mix-up. But the Outlook plugin doesn’t work with the RC.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              excellent, thank you :)

              1 Reply Last reply Reply Quote 0
              • moles42
                moles42 Alpha Testers last edited by

                confirmed in vista 32 bit…
                the plugin shows in the tools/options of outlook but doesn’t show any options after I add attachments to email.

                Windows 10 Pro x64
                Intel Core 2 Duo E6850 @ 3.00GHz
                4.00GB Dual-Channel DDR2 @ 399MHz
                NVIDIA GeForce GT 730

                1 Reply Last reply Reply Quote 0
                • Boofo
                  Boofo last edited by

                  I am using XP Pro SP3. Sorry I didn’t state that in my first post.

                  1 Reply Last reply Reply Quote 0
                  • Boofo
                    Boofo last edited by

                    Any word on a fix for this issue? I am hard-pressed in Outlook without it.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      it will be fixed in RC2, faster than that nope :)

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        hmph, we tested it for RC2 and it works here with .48?

                        Anything specific about configuration? Did it stop working with .48 while it worked before?

                        Boofo 1 Reply Last reply Reply Quote 0
                        • A
                          amh209 last edited by

                          The plug-in wrks for me with RC1. I have Outlook 2007 and Windows Vista

                          1 Reply Last reply Reply Quote 0
                          • Boofo
                            Boofo @spwolf last edited by

                            @spwolf:

                            hmph, we tested it for RC2 and it works here with .48?

                            Anything specific about configuration? Did it stop working with .48 while it worked before?

                            No, it never worked with .48 for me.

                            1 Reply Last reply Reply Quote 0
                            • Boofo
                              Boofo last edited by

                              Ok, we might have a clue here to what is going on. After I installed the Outlook plugin, I installed the Snagit that installs a plugin in Outlook (OfficeAddin.dll). Aand after that I installed Windows Search for Outlook (mssphtb.dll). Does this help at all?

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @Boofo last edited by

                                @Boofo:

                                Ok, we might have a clue here to what is going on. After I installed the Outlook plugin, I installed the Snagit that installs a plugin in Outlook (OfficeAddin.dll). Aand after that I installed Windows Search for Outlook (mssphtb.dll). Does this help at all?

                                try disabling each one of them and see what happens.

                                thanks

                                1 Reply Last reply Reply Quote 0
                                • Boofo
                                  Boofo last edited by

                                  I got it working again, I uninstalled it an re-installed it and now it is working. Disabling the other plugins didn’t help. I think what happened is one of the registry entries for the plugin either got deleted or messed up. I have been beta testing a registry cleaner and that might have caused the problem. Might be a good idea to adjust the permissions for the registry entries so no cleaner can delete them.

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware last edited by

                                    good :-)

                                    1 Reply Last reply Reply Quote 0
                                    • moles42
                                      moles42 Alpha Testers last edited by

                                      doesn’t work for us all though…:(

                                      Windows 10 Pro x64
                                      Intel Core 2 Duo E6850 @ 3.00GHz
                                      4.00GB Dual-Channel DDR2 @ 399MHz
                                      NVIDIA GeForce GT 730

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware last edited by

                                        did you try reinstall or checking disabled list in Outlook plugin list?

                                        Boofo 1 Reply Last reply Reply Quote 0
                                        • Boofo
                                          Boofo @spwolf last edited by

                                          Make sure you do an uninstall of the plugin first. I did a re-install over it the first time and it didn’t fixed the problem. It doesn’t seem to repair the registry entries if you install OVER it.

                                          I doubt it’s a plugin causing it as none of mine were the problem. I think the plugin needs to be update.

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @Boofo last edited by

                                            @Boofo:

                                            Make sure you do an uninstall of the plugin first. I did a re-install over it the first time and it didn’t fixed the problem. It doesn’t seem to repair the registry entries if you install OVER it.

                                            I doubt it’s a plugin causing it as none of mine were the problem. I think the plugin needs to be update.

                                            he might not have the same issue as you…

                                            1 Reply Last reply Reply Quote 0
                                            • Boofo
                                              Boofo last edited by

                                              It doesn’t hurt to try what worked for me exactly as I did it, first, does it?

                                              spwolf 1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @Boofo last edited by

                                                @Boofo:

                                                It doesn’t hurt to try what worked for me exactly as I did it, first, does it?

                                                of course, it was more of an comment about other plugins - as there could be interfeerence and it could be blocked.

                                                Boofo 1 Reply Last reply Reply Quote 0
                                                • Boofo
                                                  Boofo @spwolf last edited by

                                                  Unless they installed a plugin that would interfere AFTER they installed the Outlook plugin, I don’t see how it could be a plugin, is all I’m saying. Especially if it stops working after a PowerArchiver upgrade. Something has to have changed in PowerArachiver for an upgrade to cause that, I would think. But going through the plugins in Outlook one by one to be sure doesn’t hurt, either. At least that should narrow it down some.

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware @Boofo last edited by

                                                    @Boofo:

                                                    Unless they installed a plugin that would interfere AFTER they installed the Outlook plugin, I don’t see how it could be a plugin, is all I’m saying. Especially if it stops working after a PowerArchiver upgrade. Something has to have changed in PowerArachiver for an upgrade to cause that, I would think. But going through the plugins in Outlook one by one to be sure doesn’t hurt, either. At least that should narrow it down some.

                                                    well thats assuming if someone knows whats caused it… i doubt they do. People install/uninstall things every day. Most of them dont remember it.

                                                    There is no chance of PAOP stopping working after RC1 update itself, since PA doesnt do anything that affects PAOP. If shell extensions work, PAOP should work too. If it works here, it should work there, nothing really complicated.

                                                    1 Reply Last reply Reply Quote 0
                                                    • Boofo
                                                      Boofo last edited by

                                                      I thought for sure it was an Outlook plugin problem with another plugin, but it almost had to be something in the registry that got changed when beta testing the registry program. The uninstall and re-install worked for me. Other than that, I am at a loss as to what their problem with it could be. I’ll be curious to see how it plays out.

                                                      1 Reply Last reply Reply Quote 0
                                                      • moles42
                                                        moles42 Alpha Testers last edited by

                                                        I had it installed last week and it was showing in the options tabs but wouldn’t give me any options to zip when using attachments…today however I installed vista service pack 2 and it doesn’t even show in the outlook tabs anymore even after a fresh reinstall and reboot.

                                                        Just tested it with Rc2 11.50.49 but same result I’m afraid…it still refuses to show in the outlook options tabs so I had to uninstall it.

                                                        Windows 10 Pro x64
                                                        Intel Core 2 Duo E6850 @ 3.00GHz
                                                        4.00GB Dual-Channel DDR2 @ 399MHz
                                                        NVIDIA GeForce GT 730

                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware @moles42 last edited by

                                                          @moles42:

                                                          I had it installed last week and it was showing in the options tabs but wouldn’t give me any options to zip when using attachments…today however I installed vista service pack 2 and it doesn’t even show in the outlook tabs anymore even after a fresh reinstall and reboot.

                                                          Just tested it with Rc2 11.50.49 but same result I’m afraid…it still refuses to show in the outlook options tabs so I had to uninstall it.

                                                          PA 2010 has nothing to do with Outlook plugin being installed or not.

                                                          So installing/reinstalling PA 2010 has not effect on Outlook plugin.

                                                          What you need to do is uninstall Outlook plugin (uninstall!) and then install it again. See what happens.

                                                          p.s. there are default exclusions that you need to check in PowerArchiver tab in Outlook once PAOP is installed, as not all files will be compressed by default.

                                                          1 Reply Last reply Reply Quote 0
                                                          • moles42
                                                            moles42 Alpha Testers last edited by

                                                            I’d already tried what you suggested…uninstall and reinstall and even cleared registry entries from the plugin…the tab won’t even show in outlook anymore I’m afraid.

                                                            oh by the way…the thread you closed http://www.powerarchiver.com/forums/showthread.php?t=3785 still doesn’t work for me in vista with or without service pack 2…the backup window is at maximum width no matter how many times I resize it…just thought I’d report it after guido confirmed it as working for him.

                                                            Windows 10 Pro x64
                                                            Intel Core 2 Duo E6850 @ 3.00GHz
                                                            4.00GB Dual-Channel DDR2 @ 399MHz
                                                            NVIDIA GeForce GT 730

                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @moles42 last edited by

                                                              @moles42:

                                                              I’d already tried what you suggested…uninstall and reinstall and even cleared registry entries from the plugin…the tab won’t even show in outlook anymore I’m afraid.

                                                              oh by the way…the thread you closed http://www.powerarchiver.com/forums/showthread.php?t=3785 still doesn’t work for me in vista with or without service pack 2…the backup window is at maximum width no matter how many times I resize it…just thought I’d report it after guido confirmed it as working for him.

                                                              see if it is on list of disabled plugins in Outlook.

                                                              Also what Vista - 32bit, 64bit?

                                                              as to the preview window, try clearing defaults, old settings are messing it up, once cleared, it worked for me fine.

                                                              1 Reply Last reply Reply Quote 0
                                                              • moles42
                                                                moles42 Alpha Testers last edited by

                                                                32 bit vista as it says in my signature details…:)

                                                                preview window working after resetting to defaults as instructed…thank you.

                                                                Windows 10 Pro x64
                                                                Intel Core 2 Duo E6850 @ 3.00GHz
                                                                4.00GB Dual-Channel DDR2 @ 399MHz
                                                                NVIDIA GeForce GT 730

                                                                1 Reply Last reply Reply Quote 0
                                                                • spwolf
                                                                  spwolf conexware last edited by

                                                                  check the disabled list.

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • moles42
                                                                    moles42 Alpha Testers last edited by

                                                                    disabled list is empty in outlook

                                                                    Windows 10 Pro x64
                                                                    Intel Core 2 Duo E6850 @ 3.00GHz
                                                                    4.00GB Dual-Channel DDR2 @ 399MHz
                                                                    NVIDIA GeForce GT 730

                                                                    1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware last edited by

                                                                      Voodooo :)

                                                                      1 Reply Last reply Reply Quote 0
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