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I’ve been dealing with an intermittent explorer.exe crash for 5-6 years now. It happens randomly and will usually occur multiple times within a single session of an hour or two on my machine when manipulating files through Windows Explorer. explorer.exe is the only thing that ever crashes, so it’s not hardware IMO. I’ve done all hardware diagnostics and RAM is good. I’ve even swapped out motherboards with different brand and even the exact same one and it still crashes. sfc /scannow indicates system files are fine. I’ve done multiple reinstalls of the OS with no positive results. This crashing has happened on Windows 7 64-bit and Windows 10 64-bit. It seemed to get more frequent with Windows 10 after upgrading last year. I’ve also been using PowerArchiver throughout that time period (upgrading over time with new releases). I recently disabled all non-Microsoft extensions via ShellExView and saw no crashes for about 10 days, which is really unusual. I turned back them all back on after 10 days and saw another explorer.exe crash within the hour. So I disabled all 32-bit extensions and saw another crash. Following that I disabled all the PowerArchiver shell extensions and haven’t seen a crash after a day of heavy usage manipulating files within Windows Explorer, which doesn’t happen for me. The crash dumps I’ve captured don’t seem to indicate PowerArchiver is involved but I have a hunch it has something do with PowerArchiver shell extensions. The system even feels smoother with the PA extensions disabled. Windows 10 reliability monitor always has the same type of problem:
Description Faulting Application Path: C:\WINDOWS\explorer.exe Problem signature Problem Event Name: BEX64 Application Name: explorer.exe Application Version: 10.0.17134.165 Application Timestamp: 4031a9f8 Fault Module Name: StackHash_e78e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_8D_FROM_ntdll+0x000000000009AA54 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e78e Additional Information 2: e78e327659b46c9a0c6916396b253cbf Additional Information 3: cebf Additional Information 4: cebf952c5db535ae7880488aafce55d9 Extra information about the problem Bucket ID: 1a57e4e784fbc735c231c68bd88581a9 (1311047270476906921)I know this is a very nebulous explanation but is there any way to link this up to PA shell extensions as the cause? I can provide the crash dumps and additional information if necessary.
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Good morning,
I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier! -
Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.
pa-convert-zip-1.jpg
pa-convert-zip-2.jpgUsing the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.
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Hi,
So refer this screenshot:
image_2020-12-30_115129.png
The properties panel that you see, is what I tried to compress, using PA, with following settigs:
Extreme Strong optimize
https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.pngThe process was stuck at 0% with no progress for over 8 Hours:
PA.png
Then the usual, clicking will make it go not responding.
So, I could not get the files compressed using PA.
I tried 7zip, and it worked, so that’s 1 issue.
PA shows incorrect original(before compression) size of total contents.
Refer the first screenshot.
folder’s size is shown correctly in 7ZIP
but not in powerarc.this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.
Neither does the archive property panel shows original content’s size.
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Hi,
So my rig is as below:
CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
RAM: 16 Gigs DDR3
Samsung SSD 860 EVO
Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
PA freshly downloaded on same day, so it’s 2021 x.x.62 versionPA Stuck.png
Issue and reproduction:
If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windowsOn the other hand.
If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.
So, both pause and cancel buttons are useless.
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I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.
I have Windows 10 Pro, 20H2, build 19042.662
Any ideas would be helpful.
Thanks
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Just installed 2021 v20.00.63
Now, when I add to queue, with or without using always use queue.
The powerarc starter opens up in notification bar.
and that’s it, no matter how many files I add to queue, no compression will start.
I also cannot double click or right click the icon.
If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.
it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.
Did you guys test it before releasing?
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Hi,
You can obtain the original file from here:
https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management
For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management
Run the exe it will extract the installable drivers to C:\drivers
I tried to compress the whole folder using PA using following parameters:
Extreme, strong optimize.
image_2020-12-27_195344.pngThis resulted in negative compression.
However same file is compressed by 7zip alpha, with positive compression:
PA Negative compression.png
I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.
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Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
I have found a reliable test case (on my computer at least).I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z
By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
It doesn’t always happen, but this morning this is reliably failing for me.
The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.If I do a regular extraction and use the dialog box to select the location to extract to, that always works.
Windows 10 64bit Pro 20H2 (19042.630)
Ryzen 3900X
Anti Virus is built in Windows Security only.I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing
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I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly. -
Hi.
I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.
This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.
Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.
Can someone check and see if they experience similar behavior?
Thank you!
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When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.
I use the option that power archiver opens a new tab when another archive is opened.
This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.
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I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.
I am using version 19.00.59.
I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.
It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.
I think I recall this issue being raised by someone else, but could not find it.
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On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?
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My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?
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Hello there,
I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.
During PA installation you get to choose those options
Installation 1.pngI have ticked Associate PA with recommended formats
Installation completes and when you open PA the defult theme is Windows Ribbon.
When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
It asks: Do you want PA to associate with recommended formats now?
Options: Associate for all users and Never show again.
Popup 2.pngI could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
Well this one does not bother me at all, I just posted it for the records if needed! -
If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window. -
I’ve made the sections of the output bold to indicate where the typo is.
Version 7 output
Commands:a : add files to archive (default)
u : update files to archive
h : freshen files in archive
m : move files to archive (files only)
d : delete files from archiver : recurse subfolders
Version 9 output…
p|P : store relative Pathnames|store full Pathnames
PP : store full Pathnames including drive
c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
(0 - store; 1 - normal ; 2 - maximal)
(10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
(l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
(z - use optimized compression method based on file exstension)
g : create Solid archive (7Z format only)
Commands:a : add files to archive (default)
u : update files to archive
h : freshen files in archive
m : move files to archive (files only)
d : delete files from archiver : recurse subfolders
P : store full Pathnames
PP : store full Pathnames including drive
p : store relative Pathnames
c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
(0 - store; 1 - normal ; 2 - maximal)
(10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
(l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
(o - use LZMA2
(u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
(z - use optimized strong compression method based on file exstension)
(x - use optimized fast compression method based on file exstension)
(m<filters|methods> - use custom set of filters and methods for .PA archive
y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
ypc<size> - custom rep c size
ypm<size> - custom rep mem size
yrx<size> - custom reflate zlib level (1-9)
yt{x} - number of threads
ya - debug mode
mt : set multithreading on
g : create Solid archive (7Z format only) -
I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.
Outlook Plugin not working with latest beta
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I can’t get the plugin for Outlook to compress any files in Outlook now, since updating to the latest beta. Anyone have any idea why this is happening or how to fix it?
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you mean with rc1? (.48?)
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This post is deleted! -
I didn’t realize that was a Release Candidate. Sorry for the mix-up. But the Outlook plugin doesn’t work with the RC.
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excellent, thank you :)
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confirmed in vista 32 bit…
the plugin shows in the tools/options of outlook but doesn’t show any options after I add attachments to email. -
I am using XP Pro SP3. Sorry I didn’t state that in my first post.
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Any word on a fix for this issue? I am hard-pressed in Outlook without it.
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it will be fixed in RC2, faster than that nope :)
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hmph, we tested it for RC2 and it works here with .48?
Anything specific about configuration? Did it stop working with .48 while it worked before?
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The plug-in wrks for me with RC1. I have Outlook 2007 and Windows Vista
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hmph, we tested it for RC2 and it works here with .48?
Anything specific about configuration? Did it stop working with .48 while it worked before?
No, it never worked with .48 for me.
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Ok, we might have a clue here to what is going on. After I installed the Outlook plugin, I installed the Snagit that installs a plugin in Outlook (OfficeAddin.dll). Aand after that I installed Windows Search for Outlook (mssphtb.dll). Does this help at all?
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Ok, we might have a clue here to what is going on. After I installed the Outlook plugin, I installed the Snagit that installs a plugin in Outlook (OfficeAddin.dll). Aand after that I installed Windows Search for Outlook (mssphtb.dll). Does this help at all?
try disabling each one of them and see what happens.
thanks
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I got it working again, I uninstalled it an re-installed it and now it is working. Disabling the other plugins didn’t help. I think what happened is one of the registry entries for the plugin either got deleted or messed up. I have been beta testing a registry cleaner and that might have caused the problem. Might be a good idea to adjust the permissions for the registry entries so no cleaner can delete them.
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good :-)
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doesn’t work for us all though…:(
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did you try reinstall or checking disabled list in Outlook plugin list?
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Make sure you do an uninstall of the plugin first. I did a re-install over it the first time and it didn’t fixed the problem. It doesn’t seem to repair the registry entries if you install OVER it.
I doubt it’s a plugin causing it as none of mine were the problem. I think the plugin needs to be update.
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Make sure you do an uninstall of the plugin first. I did a re-install over it the first time and it didn’t fixed the problem. It doesn’t seem to repair the registry entries if you install OVER it.
I doubt it’s a plugin causing it as none of mine were the problem. I think the plugin needs to be update.
he might not have the same issue as you…
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It doesn’t hurt to try what worked for me exactly as I did it, first, does it?
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It doesn’t hurt to try what worked for me exactly as I did it, first, does it?
of course, it was more of an comment about other plugins - as there could be interfeerence and it could be blocked.
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Unless they installed a plugin that would interfere AFTER they installed the Outlook plugin, I don’t see how it could be a plugin, is all I’m saying. Especially if it stops working after a PowerArchiver upgrade. Something has to have changed in PowerArachiver for an upgrade to cause that, I would think. But going through the plugins in Outlook one by one to be sure doesn’t hurt, either. At least that should narrow it down some.
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Unless they installed a plugin that would interfere AFTER they installed the Outlook plugin, I don’t see how it could be a plugin, is all I’m saying. Especially if it stops working after a PowerArchiver upgrade. Something has to have changed in PowerArachiver for an upgrade to cause that, I would think. But going through the plugins in Outlook one by one to be sure doesn’t hurt, either. At least that should narrow it down some.
well thats assuming if someone knows whats caused it… i doubt they do. People install/uninstall things every day. Most of them dont remember it.
There is no chance of PAOP stopping working after RC1 update itself, since PA doesnt do anything that affects PAOP. If shell extensions work, PAOP should work too. If it works here, it should work there, nothing really complicated.
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I thought for sure it was an Outlook plugin problem with another plugin, but it almost had to be something in the registry that got changed when beta testing the registry program. The uninstall and re-install worked for me. Other than that, I am at a loss as to what their problem with it could be. I’ll be curious to see how it plays out.
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I had it installed last week and it was showing in the options tabs but wouldn’t give me any options to zip when using attachments…today however I installed vista service pack 2 and it doesn’t even show in the outlook tabs anymore even after a fresh reinstall and reboot.
Just tested it with Rc2 11.50.49 but same result I’m afraid…it still refuses to show in the outlook options tabs so I had to uninstall it.
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I had it installed last week and it was showing in the options tabs but wouldn’t give me any options to zip when using attachments…today however I installed vista service pack 2 and it doesn’t even show in the outlook tabs anymore even after a fresh reinstall and reboot.
Just tested it with Rc2 11.50.49 but same result I’m afraid…it still refuses to show in the outlook options tabs so I had to uninstall it.
PA 2010 has nothing to do with Outlook plugin being installed or not.
So installing/reinstalling PA 2010 has not effect on Outlook plugin.
What you need to do is uninstall Outlook plugin (uninstall!) and then install it again. See what happens.
p.s. there are default exclusions that you need to check in PowerArchiver tab in Outlook once PAOP is installed, as not all files will be compressed by default.
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I’d already tried what you suggested…uninstall and reinstall and even cleared registry entries from the plugin…the tab won’t even show in outlook anymore I’m afraid.
oh by the way…the thread you closed http://www.powerarchiver.com/forums/showthread.php?t=3785 still doesn’t work for me in vista with or without service pack 2…the backup window is at maximum width no matter how many times I resize it…just thought I’d report it after guido confirmed it as working for him.
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I’d already tried what you suggested…uninstall and reinstall and even cleared registry entries from the plugin…the tab won’t even show in outlook anymore I’m afraid.
oh by the way…the thread you closed http://www.powerarchiver.com/forums/showthread.php?t=3785 still doesn’t work for me in vista with or without service pack 2…the backup window is at maximum width no matter how many times I resize it…just thought I’d report it after guido confirmed it as working for him.
see if it is on list of disabled plugins in Outlook.
Also what Vista - 32bit, 64bit?
as to the preview window, try clearing defaults, old settings are messing it up, once cleared, it worked for me fine.
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32 bit vista as it says in my signature details…:)
preview window working after resetting to defaults as instructed…thank you.
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check the disabled list.
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disabled list is empty in outlook
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Voodooo :)
