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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Error: The password is incorrect

    Tech Support
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    • B
      bugfix last edited by

      Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
      The file opens regulary with PA2009.
      Every time I try to enter password the same error: incorrect password.

      1 Reply Last reply Reply Quote 0
      • M
        mentorcaptl last edited by

        @bugfix:

        Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
        The file opens regulary with PA2009.
        Every time I try to enter password the same error: incorrect password.

        I had this happen to me before. It was explained to me that unless you know the exact password, you will not be able to access the zip file.

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          @bugfix:

          Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
          The file opens regulary with PA2009.
          Every time I try to enter password the same error: incorrect password.

          is it possible to send us that file? does it have long password? How many characters?

          B 1 Reply Last reply Reply Quote 0
          • B
            bugfix @spwolf last edited by

            The password is 8 characters long. Unfortunately the content of the file is too much confidential.
            I’ll try to reproduce the error so maybe I can send you something.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              you should be able to reproduce it, try same/similar password with similar file (size, file type, filename).

              that would help us a lot!

              1 Reply Last reply Reply Quote 0
              • ivan
                ivan conexware last edited by

                Also, is this file created with PA 2009 or some older version?

                B 1 Reply Last reply Reply Quote 0
                • B
                  bugfix @ivan last edited by

                  @ivan:

                  Also, is this file created with PA 2009 or some older version?

                  The file is dated 24/06/2007 so could be created with a version before the PA 2009.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    can you please try reproducing it…. we have to reproduce it to fix it!

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jc_ryman @spwolf last edited by

                      I too had several password protected zip files for which the latest beta would not extract when given the correct password. Reinstalling the last version (11/03/04) corrected the problem.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        we fixed the issue - it was with encrypted archives created with PA 2007 and earlier… will be fixed in beta 3

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bugfix @spwolf last edited by

                          @spwolf:

                          we fixed the issue - it was with encrypted archives created with PA 2007 and earlier… will be fixed in beta 3

                          Good! I wasn’t able to reproduce the error because I haven’t got anymore the old “right” version.

                          1 Reply Last reply Reply Quote 0
                          • B
                            brcummin last edited by

                            I also have an archive that opens with WinZip12, and which used to open in PA2009 (and PA2008). I have reproduced this problem in a sample archive and have attached it for inspection.

                            The passphrase is long:
                            The Academic ApPoinTmEnt unit IS located in Room207 of HoveyHall

                            @bugfix:

                            Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
                            The file opens regulary with PA2009.
                            Every time I try to enter password the same error: incorrect password.

                            attachment_p_18286_0_createdinpacantopeninwzip.zip
                            attachment_p_18286_1_createdinwzipcantopeninpa.zip

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @brcummin last edited by

                              @brcummin:

                              I also have an archive that opens with WinZip12, and which used to open in PA2009 (and PA2008). I have reproduced this problem in a sample archive and have attached it for inspection.

                              The passphrase is long:
                              The Academic ApPoinTmEnt unit IS located in Room207 of HoveyHall

                              that was fixed in upcoming release as well :-)

                              B 1 Reply Last reply Reply Quote 0
                              • B
                                brcummin @spwolf last edited by

                                @spwolf:

                                that was fixed in upcoming release as well :-)

                                Good answer – but that will be updated when? I have been limping along since April 1st by using an evaluation version of WinZip12.

                                Is version 11.50.37 not a production release?

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @brcummin last edited by

                                  @brcummin:

                                  Good answer – but that will be updated when? I have been limping along since April 1st by using an evaluation version of WinZip12.

                                  Is version 11.50.37 not a production release?

                                  beta 2 you mean? its beta 2 :-). This bug was introduced in beta 2… so it will be fixed in next version.

                                  thanks

                                  B B 2 Replies Last reply Reply Quote 0
                                  • B
                                    brcummin @spwolf last edited by

                                    @spwolf:

                                    beta 2 you mean? its beta 2 :-). This bug was introduced in beta 2… so it will be fixed in next version.

                                    thanks

                                    Got it. I had apparently checked the beta and official auto update option. The splash screen for 2010 doesn’t say “beta” and the “about” version didn’t have any “beta” so I didn’t twig that it was beta. I do now see that the install package says “b2.” I have downgraded to the v9.

                                    Thanks for the guidance.

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      bugfix @spwolf last edited by

                                      @spwolf:

                                      This bug was introduced in beta 2… so it will be fixed in next version.

                                      The bug is also present in beta 1.

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @bugfix last edited by

                                        @bugfix:

                                        The bug is also present in beta 1.

                                        there are two different bugs in the same thread, dont get me going on that… :)

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          Please check beta 3 via web update or download page and let us know if this issue has been fixed… thank you!

                                          1 Reply Last reply Reply Quote 0
                                          • B
                                            bugfix last edited by

                                            For the file that I couldn’t open, with B3 no more problems :-)
                                            Thanks a lot.

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              goodies :)

                                              1 Reply Last reply Reply Quote 0
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