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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Error: The password is incorrect

    Tech Support
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    • B
      bugfix last edited by

      Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
      The file opens regulary with PA2009.
      Every time I try to enter password the same error: incorrect password.

      1 Reply Last reply Reply Quote 0
      • M
        mentorcaptl last edited by

        @bugfix:

        Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
        The file opens regulary with PA2009.
        Every time I try to enter password the same error: incorrect password.

        I had this happen to me before. It was explained to me that unless you know the exact password, you will not be able to access the zip file.

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          @bugfix:

          Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
          The file opens regulary with PA2009.
          Every time I try to enter password the same error: incorrect password.

          is it possible to send us that file? does it have long password? How many characters?

          B 1 Reply Last reply Reply Quote 0
          • B
            bugfix @spwolf last edited by

            The password is 8 characters long. Unfortunately the content of the file is too much confidential.
            I’ll try to reproduce the error so maybe I can send you something.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              you should be able to reproduce it, try same/similar password with similar file (size, file type, filename).

              that would help us a lot!

              1 Reply Last reply Reply Quote 0
              • ivan
                ivan conexware last edited by

                Also, is this file created with PA 2009 or some older version?

                B 1 Reply Last reply Reply Quote 0
                • B
                  bugfix @ivan last edited by

                  @ivan:

                  Also, is this file created with PA 2009 or some older version?

                  The file is dated 24/06/2007 so could be created with a version before the PA 2009.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    can you please try reproducing it…. we have to reproduce it to fix it!

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jc_ryman @spwolf last edited by

                      I too had several password protected zip files for which the latest beta would not extract when given the correct password. Reinstalling the last version (11/03/04) corrected the problem.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        we fixed the issue - it was with encrypted archives created with PA 2007 and earlier… will be fixed in beta 3

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bugfix @spwolf last edited by

                          @spwolf:

                          we fixed the issue - it was with encrypted archives created with PA 2007 and earlier… will be fixed in beta 3

                          Good! I wasn’t able to reproduce the error because I haven’t got anymore the old “right” version.

                          1 Reply Last reply Reply Quote 0
                          • B
                            brcummin last edited by

                            I also have an archive that opens with WinZip12, and which used to open in PA2009 (and PA2008). I have reproduced this problem in a sample archive and have attached it for inspection.

                            The passphrase is long:
                            The Academic ApPoinTmEnt unit IS located in Room207 of HoveyHall

                            @bugfix:

                            Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
                            The file opens regulary with PA2009.
                            Every time I try to enter password the same error: incorrect password.

                            attachment_p_18286_0_createdinpacantopeninwzip.zip
                            attachment_p_18286_1_createdinwzipcantopeninpa.zip

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @brcummin last edited by

                              @brcummin:

                              I also have an archive that opens with WinZip12, and which used to open in PA2009 (and PA2008). I have reproduced this problem in a sample archive and have attached it for inspection.

                              The passphrase is long:
                              The Academic ApPoinTmEnt unit IS located in Room207 of HoveyHall

                              that was fixed in upcoming release as well :-)

                              B 1 Reply Last reply Reply Quote 0
                              • B
                                brcummin @spwolf last edited by

                                @spwolf:

                                that was fixed in upcoming release as well :-)

                                Good answer – but that will be updated when? I have been limping along since April 1st by using an evaluation version of WinZip12.

                                Is version 11.50.37 not a production release?

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @brcummin last edited by

                                  @brcummin:

                                  Good answer – but that will be updated when? I have been limping along since April 1st by using an evaluation version of WinZip12.

                                  Is version 11.50.37 not a production release?

                                  beta 2 you mean? its beta 2 :-). This bug was introduced in beta 2… so it will be fixed in next version.

                                  thanks

                                  B B 2 Replies Last reply Reply Quote 0
                                  • B
                                    brcummin @spwolf last edited by

                                    @spwolf:

                                    beta 2 you mean? its beta 2 :-). This bug was introduced in beta 2… so it will be fixed in next version.

                                    thanks

                                    Got it. I had apparently checked the beta and official auto update option. The splash screen for 2010 doesn’t say “beta” and the “about” version didn’t have any “beta” so I didn’t twig that it was beta. I do now see that the install package says “b2.” I have downgraded to the v9.

                                    Thanks for the guidance.

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      bugfix @spwolf last edited by

                                      @spwolf:

                                      This bug was introduced in beta 2… so it will be fixed in next version.

                                      The bug is also present in beta 1.

                                      spwolf 1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @bugfix last edited by

                                        @bugfix:

                                        The bug is also present in beta 1.

                                        there are two different bugs in the same thread, dont get me going on that… :)

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          Please check beta 3 via web update or download page and let us know if this issue has been fixed… thank you!

                                          1 Reply Last reply Reply Quote 0
                                          • B
                                            bugfix last edited by

                                            For the file that I couldn’t open, with B3 no more problems :-)
                                            Thanks a lot.

                                            1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware last edited by

                                              goodies :)

                                              1 Reply Last reply Reply Quote 0
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