Error: The password is incorrect

bugfix

Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
The file opens regulary with PA2009.
Every time I try to enter password the same error: incorrect password.

mentorcaptl

@bugfix:

Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
The file opens regulary with PA2009.
Every time I try to enter password the same error: incorrect password.

I had this happen to me before. It was explained to me that unless you know the exact password, you will not be able to access the zip file.

spwolf

@bugfix:

Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
The file opens regulary with PA2009.
Every time I try to enter password the same error: incorrect password.

is it possible to send us that file? does it have long password? How many characters?

bugfix

The password is 8 characters long. Unfortunately the content of the file is too much confidential.
I’ll try to reproduce the error so maybe I can send you something.

spwolf

you should be able to reproduce it, try same/similar password with similar file (size, file type, filename).

that would help us a lot!

ivan

Also, is this file created with PA 2009 or some older version?

bugfix

@ivan:

Also, is this file created with PA 2009 or some older version?

The file is dated 24/06/2007 so could be created with a version before the PA 2009.

spwolf

can you please try reproducing it…. we have to reproduce it to fix it!

jc_ryman

I too had several password protected zip files for which the latest beta would not extract when given the correct password. Reinstalling the last version (11/03/04) corrected the problem.

spwolf

we fixed the issue - it was with encrypted archives created with PA 2007 and earlier… will be fixed in beta 3

bugfix

@spwolf:

we fixed the issue - it was with encrypted archives created with PA 2007 and earlier… will be fixed in beta 3

Good! I wasn’t able to reproduce the error because I haven’t got anymore the old “right” version.

brcummin

I also have an archive that opens with WinZip12, and which used to open in PA2009 (and PA2008). I have reproduced this problem in a sample archive and have attached it for inspection.

The passphrase is long:
The Academic ApPoinTmEnt unit IS located in Room207 of HoveyHall

@bugfix:

Using PA2010B2 I cannot open a zip file password protected made by a previous PA version.
The file opens regulary with PA2009.
Every time I try to enter password the same error: incorrect password.

attachment_p_18286_0_createdinpacantopeninwzip.zip
attachment_p_18286_1_createdinwzipcantopeninpa.zip

spwolf

@brcummin:

I also have an archive that opens with WinZip12, and which used to open in PA2009 (and PA2008). I have reproduced this problem in a sample archive and have attached it for inspection.

The passphrase is long:
The Academic ApPoinTmEnt unit IS located in Room207 of HoveyHall

that was fixed in upcoming release as well :-)

brcummin

@spwolf:

that was fixed in upcoming release as well :-)

Good answer – but that will be updated when? I have been limping along since April 1st by using an evaluation version of WinZip12.

Is version 11.50.37 not a production release?

spwolf

@brcummin:

Good answer – but that will be updated when? I have been limping along since April 1st by using an evaluation version of WinZip12.

Is version 11.50.37 not a production release?

beta 2 you mean? its beta 2 :-). This bug was introduced in beta 2… so it will be fixed in next version.

thanks

brcummin

@spwolf:

beta 2 you mean? its beta 2 :-). This bug was introduced in beta 2… so it will be fixed in next version.

thanks

Got it. I had apparently checked the beta and official auto update option. The splash screen for 2010 doesn’t say “beta” and the “about” version didn’t have any “beta” so I didn’t twig that it was beta. I do now see that the install package says “b2.” I have downgraded to the v9.

Thanks for the guidance.

bugfix

@spwolf:

This bug was introduced in beta 2… so it will be fixed in next version.

The bug is also present in beta 1.

spwolf

@bugfix:

The bug is also present in beta 1.

there are two different bugs in the same thread, dont get me going on that… :)

spwolf

Please check beta 3 via web update or download page and let us know if this issue has been fixed… thank you!

bugfix

For the file that I couldn’t open, with B3 no more problems :-)
Thanks a lot.

spwolf

goodies :)