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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    PAE file issue

    Tech Support
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    • P
      Paz last edited by

      Hi there, am new to these forums.

      I created a PAE file (encrypted) containing folders from my old laptop (Win XP) that had issues.

      I’ve recently needed these files and tried to open the PAE file on my new Vista laptop, however upon opening the file it just shows as a “10+” under a plain file icon.

      The file properties of this file shows “File Size: ?” and “Ratio: ?” as if it cannot recognise it.

      When trying to extract this ‘file’ I get a message that says “Unknown encryption method”

      Any ideas?

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        @Paz:

        … however upon opening the file it just shows as a “10+” under a plain file icon.

        The file properties of this file shows “File Size: ?” and “Ratio: ?” as if it cannot recognise it.

        When trying to extract this ‘file’ I get a message that says “Unknown encryption method”

        Most important - are you saying that PA accepts the password OK?

        Do you remember what version of PA you used to create it? (If you always keep up to date - maybe how long ago it was?).
        What type of archive did you encrypt?
        What is the file size reported by windows of the PAE file?

        P 1 Reply Last reply Reply Quote 0
        • P
          Paz @TBGBe last edited by

          Hi mate,

          To be honest I can’t specifically remember creating a PAE or a ZIP - something messed up and it changed the extension of the file. But I always created PAE so am 99.99% sure it was a PAE - when I change the extension to a ZIP it doesn’t recognise it at all, and when I change it to the PAE that I am sure it was - then it doesn’t show any error and goes straight into the file (not asking for any password).

          It was a long time ago, so I probably created it using 2007 or so and am now trying 2009 to open it - could this be something to do with it?

          The file contents are various other PAE files!
          File size is 63.2MB

          TBGBe 1 Reply Last reply Reply Quote 0
          • TBGBe
            TBGBe @Paz last edited by

            @Paz:

            Hi mate,

            To be honest I can’t specifically remember creating a PAE or a ZIP - something messed up and it changed the extension of the file.

            I am not sure what you mean by “it” - that changed the extension. If not done bu the user, that usually only happens with disk cleaner/recovery utilities - but then to “tmp” etc. The only time PowerArchiver changes the extension is when the user uses it to Encrypt an archive and create the PAE file (and entering a password).

            @Paz:

            But I always created PAE so am 99.99% sure it was a PAE - when I change the extension to a ZIP it doesn’t recognise it at all, and when I change it to the PAE that I am sure it was - then it doesn’t show any error and goes straight into the file (not asking for any password).

            If PowerArchiver does not ask for a password, then it is not a valid PAE file. Changing the file extension doesn’t change the contents.
            @Paz:

            It was a long time ago, so I probably created it using 2007 or so and am now trying 2009 to open it - could this be something to do with it?

            The file contents are various other PAE files!
            File size is 63.2MB

            If it was created using a release version of Powerachiver then that is not the problem. I was just asking (in a roundabout way) for confirmation that you did use PA to create the file.

            A (valid) PAE file will be an archive file (Zip, 7z, Tar, Gzip etc) that was created first and then encrypted as it only works on single files. If PA does not ask for a password then the file is not a PAE file and you need to determine what file type it actually should be. Even with multiple PAE files as the contents, you would have to create a single file (e.g. TAR file) first to encrypt again.

            Otherwise, it “was” a real PAE file that has been so corrupted as to be unreadable - but that would mean the contents are not retrievable.

            This is why you should only use encryption if you test/verify immediately after creation before deleting anything(and keep alternate/multiple backups as well).

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              or it could be corrupted if it was stored on cd/dvd media especially.

              1 Reply Last reply Reply Quote 0
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