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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    No warning for wrong passwords?

    Tech Support
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    • B
      Banquo last edited by

      I’m using the latest beta (11.50.30) and I found that when extracting password protected rar files if a wrong password is entered it will not give you any warning at all. Instead it seems to extract the file successfully but the destination folder will end up being empty.

      I tried the same file with the 7zip program to make sure it wasn’t just a problem with the file, and it correctly gave a wrong password warning and quit rather than trying to extract the file anyway.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        thanks, we will check it out…

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          Beta 2 is out, please check it out via web update or download page. Thanks!

          1 Reply Last reply Reply Quote 0
          • moles42
            moles42 Alpha Testers last edited by

            problem still occurs in beta 2 with rar files.

            strange thing is…winrar does exactly the same thing…
            it will issue you with a warning but it still creates the empty folders as PA does.

            Windows 10 Pro x64
            Intel Core 2 Duo E6850 @ 3.00GHz
            4.00GB Dual-Channel DDR2 @ 399MHz
            NVIDIA GeForce GT 730

            1 Reply Last reply Reply Quote 0
            • M
              Mili conexware last edited by

              I get a “wrong password” warning but not second prompt to enter password.

              reported

              Anyone else?

              1 Reply Last reply Reply Quote 0
              • moles42
                moles42 Alpha Testers last edited by

                ok here’s what I found after further testing…
                if I’m trying to extract a rar file that hasn’t used the ‘encrypt file names’ option in winrar then I get a created empty folder as reported above.

                furthermore the only way to get a correct result is to open the file with PA and NOT use the shell extensions option to extract it…using the shell extensions always gives me an empty folder.

                open the file with PA and then it seems to work correctly provided of course the rar file has used the encrypted file option.

                phew! hope that makes sense…lol

                Windows 10 Pro x64
                Intel Core 2 Duo E6850 @ 3.00GHz
                4.00GB Dual-Channel DDR2 @ 399MHz
                NVIDIA GeForce GT 730

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  how are you extracting through shell?

                  1 Reply Last reply Reply Quote 0
                  • moles42
                    moles42 Alpha Testers last edited by

                    I’m just using the normal PA shell ‘extract to’ options

                    Windows 10 Pro x64
                    Intel Core 2 Duo E6850 @ 3.00GHz
                    4.00GB Dual-Channel DDR2 @ 399MHz
                    NVIDIA GeForce GT 730

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      Banquo @moles42 last edited by

                      I updated to Beta 2 but I’m afraid the problem is not fixed. It still does not give any warning at all if a wrong password is entered for protected rar files. It appears to successfully extract the file, even though nothing is really extracted at all. This happens with both the shell extension and from running the program. I’m using XP by the way.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        Please check beta 3 via web update or download page and let us know if this issue has been fixed… thank you!

                        1 Reply Last reply Reply Quote 0
                        • moles42
                          moles42 Alpha Testers last edited by

                          I now get a warning that the password is incorrect in beta 3 but it still creates an empty folder with more empty folders in it but obviously no files…I don’t see the logic in it doing this to be honest.

                          if the password is incorrect it should just either close or give you another attempt at the password surely ?

                          Windows 10 Pro x64
                          Intel Core 2 Duo E6850 @ 3.00GHz
                          4.00GB Dual-Channel DDR2 @ 399MHz
                          NVIDIA GeForce GT 730

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            it needs to extract files before it knows if password is wrong or not… when you say empty folder, what exactly do you mean?

                            thanks

                            1 Reply Last reply Reply Quote 0
                            • moles42
                              moles42 Alpha Testers last edited by

                              it creates a folder based on the name of the zip file but there aren’t any files in it because of the incorrect password…wouldn’t it then be better if this was the case to then delete the empty folder?

                              if the zip file contains many folders then it creates them as well within the original folder but again without any files/content.

                              I just can’t see the logic in it leaving you with the empty folder…just my opinion anyway.

                              Windows 10 Pro x64
                              Intel Core 2 Duo E6850 @ 3.00GHz
                              4.00GB Dual-Channel DDR2 @ 399MHz
                              NVIDIA GeForce GT 730

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                it is not that simple, it does not know if some files were extracted and some were not… it doesnt know if folder is empty.

                                1 Reply Last reply Reply Quote 0
                                • moles42
                                  moles42 Alpha Testers last edited by

                                  well you guys are the experts…it’s something we’ll have to live with then…:)

                                  Windows 10 Pro x64
                                  Intel Core 2 Duo E6850 @ 3.00GHz
                                  4.00GB Dual-Channel DDR2 @ 399MHz
                                  NVIDIA GeForce GT 730

                                  1 Reply Last reply Reply Quote 0
                                  • ivan
                                    ivan conexware last edited by

                                    Actually the situation is following. Folders and empty folders too are “stored” with no password protection. Hence, they are extracted same as other non-protected files would be extracted even if you enter wrong password after all those files are extracted.

                                    1 Reply Last reply Reply Quote 0
                                    • moles42
                                      moles42 Alpha Testers last edited by

                                      can I assume it’s all to do with the ‘makeup’ of how winrar creates it’s encrypted files?
                                      when I use the same encryption method in PA (PAE) it at least removes the ‘empty’ folder after an incorrect password has been used.

                                      Windows 10 Pro x64
                                      Intel Core 2 Duo E6850 @ 3.00GHz
                                      4.00GB Dual-Channel DDR2 @ 399MHz
                                      NVIDIA GeForce GT 730

                                      1 Reply Last reply Reply Quote 0
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