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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    PA 2010 compression bug?

    Tech Support
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    • D
      dragon57 last edited by

      I have installed the beta and tried to compress a directory containing the files for one of my VMware virtual machines (approximately 30GB worth of files).

      The compression seems to work great. PA drives my quad core, hyperthreaded machine to the max (which is great). At the end of the process, there is no zip file in the destination directory. When I try to compress smaller directories/files, everything seems to work as expected.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        what are the settings used? Maybe problem with temp folder space?

        How much smaller are smaller archives?

        thanks!

        1 Reply Last reply Reply Quote 0
        • D
          dragon57 last edited by

          I have tried different settings as well as the right-click “Compress to…” option, so I don’t think that is the problem. I have set my temp directory to my E: drive which has 1.33TB of free space.

          I tried zipping a file which was about 3.5GB in size with no problem.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            i need one of the settings that didnt work and how you got there (main PA, shell?)… how much free space is on drive that hosts those big files and how much space is on destination drive…

            all are ntfs drives, right?

            many, many possible options which is why i have to have info.

            thanks!

            1 Reply Last reply Reply Quote 0
            • D
              dragon57 last edited by

              I’ll try to provide all the info you need.

              This is a Core i7 system w/12GB of ram running Vista 64.

              The source and target drive was the same, my E: drive which has around 1.33TB free and is formatted as NTFS. I used the shell extension. I tried using the ‘Compress to “filename.zip”’ option and the ‘Compress With Options’ choice. When trying the …with options choice, I tried splitting the output file in DVD sized chunks (no other defaults changed).

              I also just found another problem. I have another set of split zip files that Winzip and PA 2009 unzip with no problems. This set of files have a zip, z01, z02, z03 and z04 file in the set. PA 2010 gives a crc error as it is unzipping (seems to be around 10-15% into the uncompression process).

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                did you try without the spanning?

                try with these options please:

                1. Start Main PA
                2. create new archive where you want
                3. Options for creation
                Method: Deflate
                Write directly into zip
                No spanning in options Tab

                does that work? And we will go from there… we have i7 as well where we tested everything… quick eh? :-)

                1 Reply Last reply Reply Quote 0
                • D
                  dragon57 last edited by

                  I tried the steps outlines. During the archive creation process, I saw a temp file created in the destination directory. Everything seemed to be progressing normally until it reached the end. At that time, the temp file disappeared and PA showed no files in the archive when looking at the gui.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    thanks, i am trying it myself and it seems it is being little rude to us at aroung 66 GB we test with :-).

                    good find!

                    1 Reply Last reply Reply Quote 0
                    • D
                      dragon57 last edited by

                      Cool! I am glad it isn’t just me :)

                      Thanks for the quick responses and working with me!

                      1 Reply Last reply Reply Quote 0
                      • ivan
                        ivan conexware last edited by

                        Thanks,

                        there were issues with both - creating and extracting large ZIP archives (over 4 GB). Should be fixed in next beta.

                        skypx 1 Reply Last reply Reply Quote 0
                        • skypx
                          skypx @ivan last edited by

                          I really don’t want to ask, (I’m not being inpatient just curious) but will a new beta be released today. I just reinstalled Vista and I’m torn between installing PA2009 or a newer beta of PA2010. Thanks. :)

                          ASUS Crosshair VII Hero
                          AMD Ryzen 7 2700X
                          G.SKILL DDR4 3000 16GB
                          Samsung 970 Pro 512 GB
                          GTX 1080ti
                          Win10 x64

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            please check with official beta 1, and let us know if this has been fixed… thank you!

                            1 Reply Last reply Reply Quote 0
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