Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Search
    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Shell extensions not working, solution: reinstall and reboot.

    Tech Support
    5
    25
    11981
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      davidsplash last edited by

      if you have a spanned zip archive ending in a letter like e.g tersta and then next one terstb the problem sayes there is an error and locks up so you have to crash powerarchiver.

      when will a fix be avaliable. in teh archives are more spanned zips which need to be extracted before i can extract them, this time the spanned zips insode the archives have 001 when will a fix be avaliable as this is an urgent problem

      the archives with 001 etc can not be extracted via powerarchivers shell extensions but can be opened and installed which is not a problem but why is shell extensuiosn not working the files are.

      attached is the screen shot i get when trying to extract these files via the shell extensions. i have windows 2000
      attachment_t_3514_0_clipboard01.jpg

      1 Reply Last reply Reply Quote 0
      • M
        Matt Munson last edited by

        When I right click to use the feature extract to directory

        I get the pop up message saying unspecified error

        Then I get a blank dialogue box saying

        corelbutton1 - pause - cancelbutt

        The PA program is great, but if the small bug can be fixed, it will be better.

        Thank You

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @Matt Munson last edited by

          you need uninstall PA 2009 reboot your computer and install it again, and reboot again :-).

          It seems as if PowerArchiver dll’s are not properly registered on your computer.

          thanks!

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            can you please write exact filenames that are creating the issue so we can take an look? Hard to understand from the post… thank you!

            1 Reply Last reply Reply Quote 0
            • D
              DucknDive last edited by

              I have the same problem with spanned rar archives, if I R-Click on the first archive and select (extract to…) I get an (unspecified error) then the same popup as illustrated above, if I click on corelbutton it shrinks to the task bar If I click cancel another box opens with Archive interrupted continue?, If I select YES I get into an eternal loop if select NO power archiver ends. But if I open power Archiver from it’s icon I can search for the first rar file and every thing works OK. I am using PA 11.03.04 with Vista 32

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                duckndive - i believe thats the problem due to not properly registered dll’s with PowerArchiver.

                Did you reboot your computryer after installation? If not, try doing it now.

                If it still does not work:
                1. uninstall PA
                2. Reboot PC
                3. Install PA again

                that should make sure it is installed properly.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  david is probably having the same issue…

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    We changed in 11.03 the way our installation works, and are not allowing it to crash explorer.exe in order to install PA (which is what Windows Installer does by default), because we found out that sometimes, due to some unspecified Vista bug, Explorer.exe would not restart, so newbie users would not know what happened - they would only see black screen and didnt know how to restart explorer.exe manually.

                    I am seeing same thing in Windows 7 right now so not sure how will that get solved as it is Microsoft issue (Restart Manager and Explorer.exe).

                    1 Reply Last reply Reply Quote 0
                    • D
                      DucknDive last edited by

                      spwolf- thanks for your quick reply
                      I have had PA installed now for several month’s, so restart was not one of the problems, I will as you suggest uninstall and re-install and report the results. Has Kaspersky Internet Security any relation to this problem, I get a lot of pop-ups telling me how Kaspersky is treating various files and DLL’s and what category they represent.
                      Again thanks for all the help.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        let us know what happens… does it only happen when you try to extract rar files, or anything you do with shell extensions?

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          davidsplash @spwolf last edited by

                          you reproduce it using my steps ibn my first post.

                          though one thought came to mind the spanning of these archives causes powerarchiver problems coulsd it be the engine pa uses.

                          Are these spanned archives actually spanned archives as sorry to mention it winzip can not touch them either but pa can of sorts if you only open they from within pa

                          The error produced in future shouls show an error number so you can pinpoint the problem area of the fault.

                          TBGBe 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            i need specific filenames from you david, or i cant try to reproduce it… also does anything else in shell work for you?

                            1 Reply Last reply Reply Quote 0
                            • D
                              DucknDive last edited by

                              All OK now, uninstalled and re-installed after a restart, works perfectly, had one problem with PA Starter, which would not close down for the uninstall, had to go to task manager and force it to stop.
                              Thanks for all the support spwolf, ( I always feel uncomfortable thanking with any feeling to a forum profile).:(
                              Richard:D

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @DucknDive last edited by

                                @DucknDive:

                                All OK now, uninstalled and re-installed after a restart, works perfectly, had one problem with PA Starter, which would not close down for the uninstall, had to go to task manager and force it to stop.
                                Thanks for all the support spwolf, ( I always feel uncomfortable thanking with any feeling to a forum profile).:(
                                Richard:D

                                np, drazen :-)

                                1 Reply Last reply Reply Quote 0
                                • D
                                  DucknDive last edited by

                                  Thank you Drazen
                                  Hvala

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • TBGBe
                                    TBGBe @davidsplash last edited by

                                    @davidsplash:

                                    if you have a spanned zip archive ending in a letter like e.g tersta and then next one terstb the problem sayes there is an error and locks up so you have to crash powerarchiver.
                                    …
                                    you reproduce it using my steps in my first post.

                                    Well, I don’t have any spanned archives using that naming method.
                                    If I assume they are spanned zips, how are they named
                                    a) tersta.zip; terstb.zip etc
                                    b) tersta.001; terstb.002 etc
                                    b) tersta.zip.001; terstb.zip.002 etc

                                    or what?
                                    @davidsplash:

                                    … in teh archives are more spanned zips which need to be extracted before i can extract them, this time the spanned zips insode the archives have 001 …

                                    Actually, are you sure the ‘a’, ‘b’ … files are spanned zips and not just split files (using e.g. HJSPLIT or similar)?

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      davidsplash @TBGBe last edited by

                                      well not sure if they are split files but split files ca made with HJSPLIT can not be opened by pa so i assume they are not. iF they are how comes powerarchiver lists them as archives when other compression programs don’t

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @DucknDive last edited by

                                        @DucknDive:

                                        Thank you Drazen
                                        Hvala

                                        nema na cemu :-)

                                        1 Reply Last reply Reply Quote 0
                                        • D
                                          DucknDive last edited by

                                          nema grešaka:cool:

                                          1 Reply Last reply Reply Quote 0
                                          • D
                                            davidsplash last edited by

                                            The same results happened as my spanned archive posting the zip file in question is 134mb and when i try to extract it i get an yun specified error message

                                            so i ran a test on the zip file from within powerarchiver and obtained these results

                                            Done. – 25/01/2009 14:34
                                            There were no errors in the archive: TEST.zip

                                            The file in the archive are a setup, txt file, windows.link file

                                            i’m using windows 2000

                                            they can be extracted only from the main powerarchiver windows indicating a shell extension bug

                                            spwolf 1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @davidsplash last edited by

                                              i already wrote what the solution is… you need to reinstall PA and reboot your computer.

                                              none of your shell extensions will work until you do that.

                                              D 1 Reply Last reply Reply Quote 0
                                              • D
                                                davidsplash @spwolf last edited by

                                                seems to be fixed for shell extensions on zip archives using extract to here option. though i stress too many people have had this fault. So is there going to be safe guards against this happening in the future?

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  :-)

                                                  1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware last edited by

                                                    safeguard would be that when it tells you to restart, it means it.

                                                    D 1 Reply Last reply Reply Quote 0
                                                    • D
                                                      davidsplash @spwolf last edited by

                                                      true but it didn’t not even on uninstalling and reinstalling did it mention this. So this needs to be rectified.

                                                      Also even after a restart this happened only after i decided to unistall and restart delete all reg entries of powerarchiver restart and then install restart did it work. what does that say.

                                                      1 Reply Last reply Reply Quote 0
                                                      • First post
                                                        Last post