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PA Queue does not compress file optimally with same parameters if used in Queue mode.
Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.
The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.
Can someone confirm if they are resolved with the 2022 RC1?
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Hi,
I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)
Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png
“DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled
89843f23-ad89-45bf-92bc-406b1a11dfc9-image.pngcc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png
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I’m running W10 Pro on an HP i-7 machine with now 32gb of RAM. The system drive is an SSD.
In the course of sorting out some inconsistencies in a couple of my .pbs jobs, I’ve been paying close attention to the system CPU resource and power consumption of PA Starter, as shown by the various resource management tools. I’ve also been trying to identify why my system seems rather sluggish despite some extensive tuning for speed etc.
When I have enabled Starter as a start-up programme, to use the PA Queue facility, I see that Starter consistently uses between 10-13% of CPU, with High Power consumption indicated. It runs, consuming this resource, irrespective of what may be happening with PA and any pbs script jobs.
I can understand a need to use a good chunk of CPU when Starter is actually handling PA jobs, but it shouldn’t sit and consume this amount when it really isn’t doing anything but wait for a job to start and for which it is needed.
Perhaps I’ve missed a way of lessening Starter’s impact, but in the meantime I’ve adjusted my set-up to running PA without it.
Suggestions, please.
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Bug: When I use the right button on any folder to bring up the menu and click on e.g. compress or decompress, the program still requires registration even if it is correctly registered. When working with the folder, via the running Power Archiver, everything is fine. (Windows 10 - v. 20.10.03)
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Dear @Alpha-Testers and all of our users,
time has come for testing of PowerArchiver and PACL for macOS.
Please let us know here if you have Mac and can test latest builds.Features implemented:
PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
PACL 10 - support for most formats and features in Windows version.Upcoming: Tools such as archive converter, batch zip, multi-extract.
To start testing, please sign up here in this thread, and we will send you latest build.
thank you!
Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png
76e97ab9-8d75-4175-9ce8-446500031f38-image.png
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Hi,
The window size is suddenly “large” Resizing the window to normal size works for the current action, but isn’t remembered The next time I’m using the shell extension, the window is large again, so it seems the size change isn’t saved
I’ve got a strange behavior with the progress window in PowerArchiver 2021 shell extension:The progress window of PowerArchiver itself has its normal size.
Is there a possibility to reset the shell extension window size?
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There would be many of us with Intel Processors.
and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.
Reference:
https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdfCan we get the same Functionality Under Hardware Acceleration Feature?
Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.
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Windows 10 extraction does a better extraction job than Power Archiver which chooses not to work much of the time. I’ve tried uninstalling/reinstalling it
Version 20.10.03
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The support doesn’t answer my email about a license question for weeks, because despite a lifetime license Powerarchiver refuses some functions
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Scusate non so a chi rivolgermi, ho regolarmente pagato tramite Poy Pol ma non mi è pervenuto il codice di attivazione, ho quello vecchio ma presumo che non sia più valido, a chi devo rivolgermi?
Spero che mi possiate aiutare indicandomi cosa devo fare.
Grazie -
I have a “USB2.0” DVD-RW drive with a blank 700MB CD-R inserted.
Windows 10 sees in just fine explorer and it’s usable, and works.
However it is not showing in any dropdown in PowerArchiver.Thanks for any help…
PowerArchiver 20.10.02 (05/2021) 64-bit
Windows 10 Pro
20H2 build: 19042.1348
Windows Feature Experience Pack 120.2212.3920.0 -
I’m using 20.10.02. When I try to drag files from an opened zip to a folder in Windows File Explorer, PA does nothing. It uses a CPU core and starts the clock, but no action is taken. I have to end task in task manager to get it to close.
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6e4196e6-d59c-4870-b27e-80c5ae60e4d7-image.png
see image. the bottom of yes and no are cut off
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Will PA 2022 still support windows 10 as majority of people can’t upgrade and won’t till 2025
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Hello,
PowerArchiver Command Line 7 support file greater than 2 Go ?
Thanks
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I’ve found a bug when trying to test an encrypted, 28-volume 7-zip archive of a 18.3 GB folder containing 41,751 files. The test fails, showing errors in all files.
Here’s the folder I compressed, and the 28 resulting files:Archives
Here’s the multi-volume compressed file opened in PA, showing the total file count and the full archive size:Opened in PowerArchiver
And here’s the test results screen after I click Actions -> Test…, showing an incorrect file count and archive size (this seems to be the file size of the first volume alone):Testing results
One important detail about the test screen above is that PA opens an UAC prompt asking for privileged execution before starting the test. Is this the expected behavior? It seems PA wouldn’t need higher execution privilege since everything it’s touching is owned by my own user.
In any case, granting or denying the UAC prompt results in the exact same screen.
Now, if instead of testing the archive I tell PA to extract the contents, the operation works fine (and with no UAC prompts):Extracting
With the Properties panel for both folders, the original and the extracted one, showing the exact same file count and total size:Extract results
I hope this helps. 🙂
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Hi,
Currently on the 2021 20.00.55, updated, and licensed.
I have been facing this issue since 2019 version.
Queues don’t actually do anything
That I run powerarchiver starter as admin, or without admin.Then I queue some files, and most of the files take forever, to go from 1% to 2%
and let’s say if the 5th of total 10 files are stuck that should mean the other 4 should be completed, but no, the directories are just like that.
Using Queue feature makes the Powerarchiver to process and compress files, but the PA archives do no appear, neither the disk’s total used space changes.
However if I manually compress files without queuing, no matter if I run multiple compression or one by one, there’s always success.
sometimes compression is stuck at certain percentage for a 50 or 200 MB file, forever.
I want to speed up multiple compression, I find the batch compression feature useless, as I cannot configure any custom parameters or advanced option under PA archive format
So, Let me save parameters(Advanced Option) of Profiles
i) Either I should be able to customize PA Default profile, so I don’t have to select files and manually select profile, but not even single parameter can be saved
ii) Or I should be able to create a new profile and be able to set that as default.
It’s end of 2020 and I have been trying to reach Powerarchiver team to add this, but no one wants to listen or do anything.Refer case PA-FCW-TLNFM-096
I still cannot save parameters under advanced options like DDL/EXE filter to delta, or PNG PDF Filter, or set zlib to 9 or dictionary size or experimental stuff.
Soo many Revisions and versions released but I still cannot have a profile saved with whatever I want, be it existing or new profile.
Don’t you guys at Powerarchiver labs get frustrated everytime you have to configure these parameters manually?
When I stop an ongoing compression process, that is stuck or let’s say it’s not stuck but I click on cancel and then on No, it still continues compression for no reason.
If I start compression and pause, the progress bar shortly(progresses) reaches to completion, but no compression is done, and then archive is stuck forever
Just cancel itFor all my claims above I have sent ticket today with screenshots from my registered email.
if you can:
Batch archive is good idea, but if I have multiple directories inside directories, then I want first child directory to have all of it’s subdirectory compressed to that same first child directory
Example
I have a folder in D:\pics
that folder has following folder
Cats
Dogs
FishesEach of the above folder has sub folder:
Black
White
Fluffy
ColorfulI want those sub folders(black, white, colorful, fluffy) not to be compressed individually, but the cats, dogs and fishes folders to be compressed individually
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Dear PowerArchiver Team!
As I unfortunately found out, there is a big bug in Powerarchiver, which causes the compression rate to drop really significantly! I wonder if no one has noticed this yet? Are you guys still actively developing?
The following error occurs! (This is already as I find a blatant error!).ERROR:
File extensions and formats are not recognized automatically! If a file name e.g. Mütze.jpg is simply “renamed” in Mütze.txt, or
Mütze.png, Mütze.mp3, Mütze.pdf etc. each time a DIFFERENT compression algorithm is performed on the SAME FILE! Remember! The file extension was only renamed, so the file extension e.g. from .jpg to .txt is only by Rename changed! Just take a .jpg or .txt or .pdf file and change the file extension, you will see see this error! No headers are read automatically! Is this really wanted?Then the perfect compression algorithm can never be found and optimized by PowerArchiver? You should investigate this dramatic error once absolutely!Greetings from your trusty Konglomat!
Please stay healthy and make PowerArchiver more powerful than ever! I am looking forward to future updates! You are still awesome! Please keep up the good work! I love PowerArchiver, really more than just about anything!And will probably buy and use it for eternity!
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Configuration:
Powerarchiver 2021 20.00.73
Windows 10 Education 10.0.19042 Build 19042When extracting gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz , Powerarchiver wrongly thinks some .exe files have a length of zero:
98773b3b-65c0-48fa-8cd4-d081b2e0adee-image.png
Once extracted:
D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin>dir *.exe Volume in drive D is DATA Volume Serial Number is 0E12-BCA2 Directory of D:\Temp\Powerarchiver\gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf\bin 2020-11-20 07:10 PM 1,391,599 arm-none-linux-gnueabihf-addr2line.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ar.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-as.exe 2020-11-20 07:41 PM 3,030,119 arm-none-linux-gnueabihf-c++.exe 2020-11-20 07:10 PM 1,389,293 arm-none-linux-gnueabihf-c++filt.exe 2020-11-20 07:41 PM 3,027,513 arm-none-linux-gnueabihf-cpp.exe 2020-11-20 07:10 PM 4,040,503 arm-none-linux-gnueabihf-dwp.exe 2020-11-20 07:10 PM 391,769 arm-none-linux-gnueabihf-elfedit.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-g++.exe 2020-11-20 07:41 PM 3,026,926 arm-none-linux-gnueabihf-gcc-10.2.1.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ar.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-nm.exe 2020-11-20 07:41 PM 609,607 arm-none-linux-gnueabihf-gcc-ranlib.exe 2020-11-20 07:41 PM 0 arm-none-linux-gnueabihf-gcc.exe 2020-11-20 07:41 PM 2,165,533 arm-none-linux-gnueabihf-gcov-dump.exe 2020-11-20 07:41 PM 2,343,605 arm-none-linux-gnueabihf-gcov-tool.exe 2020-11-20 07:41 PM 2,450,233 arm-none-linux-gnueabihf-gcov.exe 2020-11-20 07:54 PM 9,605,899 arm-none-linux-gnueabihf-gdb.exe 2020-11-20 07:41 PM 3,028,997 arm-none-linux-gnueabihf-gfortran.exe 2020-11-20 07:10 PM 1,412,943 arm-none-linux-gnueabihf-gprof.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.bfd.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ld.gold.exe 2020-11-20 07:41 PM 25,546,567 arm-none-linux-gnueabihf-lto-dump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-nm.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objcopy.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-objdump.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-ranlib.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-readelf.exe 2020-11-20 07:10 PM 1,393,083 arm-none-linux-gnueabihf-size.exe 2020-11-20 07:10 PM 1,392,464 arm-none-linux-gnueabihf-strings.exe 2020-11-20 07:10 PM 0 arm-none-linux-gnueabihf-strip.exe 32 File(s) 67,465,867 bytes 0 Dir(s) 1,002,422,431,744 bytes freeWhen the same archive is being extracted from a git bash session (after having installed git 2.30.1 for Windows 64 bit version from git-scm.com), the .exe files are extracted as expected:
xz -k -d gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar.xz tar xf gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf.tar cd gcc-arm-10.2-2020.11-mingw-w64-i686-arm-none-linux-gnueabihf/bin ll *.exe -rwxr-xr-x 1 User 197121 1391599 Nov 20 19:10 arm-none-linux-gnueabihf-addr2line.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ar.exe* -rwxr-xr-x 2 User 197121 2028927 Nov 20 19:10 arm-none-linux-gnueabihf-as.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-c++.exe* -rwxr-xr-x 1 User 197121 1389293 Nov 20 19:10 arm-none-linux-gnueabihf-c++filt.exe* -rwxr-xr-x 1 User 197121 3027513 Nov 20 19:41 arm-none-linux-gnueabihf-cpp.exe* -rwxr-xr-x 1 User 197121 4040503 Nov 20 19:10 arm-none-linux-gnueabihf-dwp.exe* -rwxr-xr-x 1 User 197121 391769 Nov 20 19:10 arm-none-linux-gnueabihf-elfedit.exe* -rwxr-xr-x 2 User 197121 3030119 Nov 20 19:41 arm-none-linux-gnueabihf-g++.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-10.2.1.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ar.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-nm.exe* -rwxr-xr-x 1 User 197121 609607 Nov 20 19:41 arm-none-linux-gnueabihf-gcc-ranlib.exe* -rwxr-xr-x 2 User 197121 3026926 Nov 20 19:41 arm-none-linux-gnueabihf-gcc.exe* -rwxr-xr-x 1 User 197121 2165533 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-dump.exe* -rwxr-xr-x 1 User 197121 2343605 Nov 20 19:41 arm-none-linux-gnueabihf-gcov-tool.exe* -rwxr-xr-x 1 User 197121 2450233 Nov 20 19:41 arm-none-linux-gnueabihf-gcov.exe* -rwxr-xr-x 1 User 197121 9605899 Nov 20 19:54 arm-none-linux-gnueabihf-gdb.exe* -rwxr-xr-x 1 User 197121 3028997 Nov 20 19:41 arm-none-linux-gnueabihf-gfortran.exe* -rwxr-xr-x 1 User 197121 1412943 Nov 20 19:10 arm-none-linux-gnueabihf-gprof.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.bfd.exe* -rwxr-xr-x 4 User 197121 2572182 Nov 20 19:10 arm-none-linux-gnueabihf-ld.exe* -rwxr-xr-x 2 User 197121 4550029 Nov 20 19:10 arm-none-linux-gnueabihf-ld.gold.exe* -rwxr-xr-x 1 User 197121 25546567 Nov 20 19:41 arm-none-linux-gnueabihf-lto-dump.exe* -rwxr-xr-x 2 User 197121 1404945 Nov 20 19:10 arm-none-linux-gnueabihf-nm.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-objcopy.exe* -rwxr-xr-x 2 User 197121 1991350 Nov 20 19:10 arm-none-linux-gnueabihf-objdump.exe* -rwxr-xr-x 2 User 197121 1421598 Nov 20 19:10 arm-none-linux-gnueabihf-ranlib.exe* -rwxr-xr-x 2 User 197121 1163376 Nov 20 19:10 arm-none-linux-gnueabihf-readelf.exe* -rwxr-xr-x 1 User 197121 1393083 Nov 20 19:10 arm-none-linux-gnueabihf-size.exe* -rwxr-xr-x 1 User 197121 1392464 Nov 20 19:10 arm-none-linux-gnueabihf-strings.exe* -rwxr-xr-x 2 User 197121 1531656 Nov 20 19:10 arm-none-linux-gnueabihf-strip.exe*The same archive file does extract properly under a native Linux Ubuntu 20.04 system, or under Windows 10 using the WSL2 Linux subsystem using xz and tar.
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Hi! I came across an issue when I tried to uninstall PowerArch 2013. I got an error “The specified account already exists” which broke the process. I got the same error when I tried to install the current version, without uninstalling the previous one.
So I can’t uninstall and I can’t install PowerArchiver. Any suggestions? OS Windows 8.1 x64.Dariusz
Shell extensions not working, solution: reinstall and reboot.
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if you have a spanned zip archive ending in a letter like e.g tersta and then next one terstb the problem sayes there is an error and locks up so you have to crash powerarchiver.
when will a fix be avaliable. in teh archives are more spanned zips which need to be extracted before i can extract them, this time the spanned zips insode the archives have 001 when will a fix be avaliable as this is an urgent problem
the archives with 001 etc can not be extracted via powerarchivers shell extensions but can be opened and installed which is not a problem but why is shell extensuiosn not working the files are.
attached is the screen shot i get when trying to extract these files via the shell extensions. i have windows 2000
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When I right click to use the feature extract to directory
I get the pop up message saying unspecified error
Then I get a blank dialogue box saying
corelbutton1 - pause - cancelbutt
The PA program is great, but if the small bug can be fixed, it will be better.
Thank You
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you need uninstall PA 2009 reboot your computer and install it again, and reboot again :-).
It seems as if PowerArchiver dll’s are not properly registered on your computer.
thanks!
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can you please write exact filenames that are creating the issue so we can take an look? Hard to understand from the post… thank you!
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I have the same problem with spanned rar archives, if I R-Click on the first archive and select (extract to…) I get an (unspecified error) then the same popup as illustrated above, if I click on corelbutton it shrinks to the task bar If I click cancel another box opens with Archive interrupted continue?, If I select YES I get into an eternal loop if select NO power archiver ends. But if I open power Archiver from it’s icon I can search for the first rar file and every thing works OK. I am using PA 11.03.04 with Vista 32
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duckndive - i believe thats the problem due to not properly registered dll’s with PowerArchiver.
Did you reboot your computryer after installation? If not, try doing it now.
If it still does not work:
1. uninstall PA
2. Reboot PC
3. Install PA againthat should make sure it is installed properly.
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david is probably having the same issue…
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We changed in 11.03 the way our installation works, and are not allowing it to crash explorer.exe in order to install PA (which is what Windows Installer does by default), because we found out that sometimes, due to some unspecified Vista bug, Explorer.exe would not restart, so newbie users would not know what happened - they would only see black screen and didnt know how to restart explorer.exe manually.
I am seeing same thing in Windows 7 right now so not sure how will that get solved as it is Microsoft issue (Restart Manager and Explorer.exe).
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spwolf- thanks for your quick reply
I have had PA installed now for several month’s, so restart was not one of the problems, I will as you suggest uninstall and re-install and report the results. Has Kaspersky Internet Security any relation to this problem, I get a lot of pop-ups telling me how Kaspersky is treating various files and DLL’s and what category they represent.
Again thanks for all the help. -
let us know what happens… does it only happen when you try to extract rar files, or anything you do with shell extensions?
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you reproduce it using my steps ibn my first post.
though one thought came to mind the spanning of these archives causes powerarchiver problems coulsd it be the engine pa uses.
Are these spanned archives actually spanned archives as sorry to mention it winzip can not touch them either but pa can of sorts if you only open they from within pa
The error produced in future shouls show an error number so you can pinpoint the problem area of the fault.
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i need specific filenames from you david, or i cant try to reproduce it… also does anything else in shell work for you?
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All OK now, uninstalled and re-installed after a restart, works perfectly, had one problem with PA Starter, which would not close down for the uninstall, had to go to task manager and force it to stop.
Thanks for all the support spwolf, ( I always feel uncomfortable thanking with any feeling to a forum profile).:(
Richard:D -
All OK now, uninstalled and re-installed after a restart, works perfectly, had one problem with PA Starter, which would not close down for the uninstall, had to go to task manager and force it to stop.
Thanks for all the support spwolf, ( I always feel uncomfortable thanking with any feeling to a forum profile).:(
Richard:Dnp, drazen :-)
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Thank you Drazen
Hvala -
if you have a spanned zip archive ending in a letter like e.g tersta and then next one terstb the problem sayes there is an error and locks up so you have to crash powerarchiver.
…
you reproduce it using my steps in my first post.Well, I don’t have any spanned archives using that naming method.
If I assume they are spanned zips, how are they named
a) tersta.zip; terstb.zip etc
b) tersta.001; terstb.002 etc
b) tersta.zip.001; terstb.zip.002 etcor what?
@davidsplash:… in teh archives are more spanned zips which need to be extracted before i can extract them, this time the spanned zips insode the archives have 001 …
Actually, are you sure the ‘a’, ‘b’ … files are spanned zips and not just split files (using e.g. HJSPLIT or similar)?
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well not sure if they are split files but split files ca made with HJSPLIT can not be opened by pa so i assume they are not. iF they are how comes powerarchiver lists them as archives when other compression programs don’t
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nema grešaka:cool:
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The same results happened as my spanned archive posting the zip file in question is 134mb and when i try to extract it i get an yun specified error message
so i ran a test on the zip file from within powerarchiver and obtained these results
Done. – 25/01/2009 14:34
There were no errors in the archive: TEST.zipThe file in the archive are a setup, txt file, windows.link file
i’m using windows 2000
they can be extracted only from the main powerarchiver windows indicating a shell extension bug
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i already wrote what the solution is… you need to reinstall PA and reboot your computer.
none of your shell extensions will work until you do that.
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seems to be fixed for shell extensions on zip archives using extract to here option. though i stress too many people have had this fault. So is there going to be safe guards against this happening in the future?
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:-)
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safeguard would be that when it tells you to restart, it means it.
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true but it didn’t not even on uninstalling and reinstalling did it mention this. So this needs to be rectified.
Also even after a restart this happened only after i decided to unistall and restart delete all reg entries of powerarchiver restart and then install restart did it work. what does that say.
