Navigation

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Search
    • PowerArchiver shell extensions possibly crashing windows explorer.exe

      U

      I’ve been dealing with an intermittent explorer.exe crash for 5-6 years now. It happens randomly and will usually occur multiple times within a single session of an hour or two on my machine when manipulating files through Windows Explorer. explorer.exe is the only thing that ever crashes, so it’s not hardware IMO. I’ve done all hardware diagnostics and RAM is good. I’ve even swapped out motherboards with different brand and even the exact same one and it still crashes. sfc /scannow indicates system files are fine. I’ve done multiple reinstalls of the OS with no positive results. This crashing has happened on Windows 7 64-bit and Windows 10 64-bit. It seemed to get more frequent with Windows 10 after upgrading last year. I’ve also been using PowerArchiver throughout that time period (upgrading over time with new releases). I recently disabled all non-Microsoft extensions via ShellExView and saw no crashes for about 10 days, which is really unusual. I turned back them all back on after 10 days and saw another explorer.exe crash within the hour. So I disabled all 32-bit extensions and saw another crash. Following that I disabled all the PowerArchiver shell extensions and haven’t seen a crash after a day of heavy usage manipulating files within Windows Explorer, which doesn’t happen for me. The crash dumps I’ve captured don’t seem to indicate PowerArchiver is involved but I have a hunch it has something do with PowerArchiver shell extensions. The system even feels smoother with the PA extensions disabled. Windows 10 reliability monitor always has the same type of problem:

      Description Faulting Application Path: C:\WINDOWS\explorer.exe Problem signature Problem Event Name: BEX64 Application Name: explorer.exe Application Version: 10.0.17134.165 Application Timestamp: 4031a9f8 Fault Module Name: StackHash_e78e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: PCH_8D_FROM_ntdll+0x000000000009AA54 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 10.0.17134.2.0.0.256.48 Locale ID: 1033 Additional Information 1: e78e Additional Information 2: e78e327659b46c9a0c6916396b253cbf Additional Information 3: cebf Additional Information 4: cebf952c5db535ae7880488aafce55d9 Extra information about the problem Bucket ID: 1a57e4e784fbc735c231c68bd88581a9 (1311047270476906921)

      I know this is a very nebulous explanation but is there any way to link this up to PA shell extensions as the cause? I can provide the crash dumps and additional information if necessary.

      Tech Support
    • Self-extracting archive creation too messy!

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

      Tech Support
    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • PA archiving issue with large files and shows incorrect original content's size for all types of archives.

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

      Tech Support
    • PA Not responding issue and Pause issue

      G

      Hi,

      So my rig is as below:
      CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
      RAM: 16 Gigs DDR3
      Samsung SSD 860 EVO
      Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
      PA freshly downloaded on same day, so it’s 2021 x.x.62 version

      PA Stuck.png

      Issue and reproduction:
      If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windows

      On the other hand.

      If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.

      So, both pause and cancel buttons are useless.

      Tech Support
    • powerarchiver starter 2021 high cpu usage

      N

      I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.

      I have Windows 10 Pro, 20H2, build 19042.662

      Any ideas would be helpful.

      Thanks

      Tech Support
    • PowerArchiver Queue made worse

      G

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      Tech Support
    • PA does Negative compression, but 7zip does positive compression for same set of files

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

      Tech Support
    • BUG: Dragging and dropping not working, hangs

      AluminumHaste

      Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
      I have found a reliable test case (on my computer at least).

      I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z

      By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
      I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
      PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
      It doesn’t always happen, but this morning this is reliably failing for me.
      The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.

      If I do a regular extraction and use the dialog box to select the location to extract to, that always works.

      Windows 10 64bit Pro 20H2 (19042.630)
      Ryzen 3900X
      Anti Virus is built in Windows Security only.

      I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing

      Tech Support
    • UI Issue moving between different monitors

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

      Tech Support
    • PA 20.00.63 update still install 20.00.62

      2

      Hi.

      I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.

      This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.

      Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.

      Can someone check and see if they experience similar behavior?

      Thank you!

      Tech Support
    • Bug with opening an archive while a file is being extracted from an already opened archive

      A

      When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.

      I use the option that power archiver opens a new tab when another archive is opened.

      This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.

      Tech Support
    • PA very slow to launch (double click) html file from archive

      S

      I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.

      I am using version 19.00.59.

      I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.

      It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.

      I think I recall this issue being raised by someone else, but could not find it.

      Tech Support
    • Windows Explorer extension doesnt compress to .zip

      C

      On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?

      Tech Support
    • slow ring update?

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

      Tech Support
    • PA 2021 associate formats popup Minor bug

      F

      Hello there,

      I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.

      During PA installation you get to choose those options
      Installation 1.png

      I have ticked Associate PA with recommended formats

      Installation completes and when you open PA the defult theme is Windows Ribbon.
      When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
      It asks: Do you want PA to associate with recommended formats now?
      Options: Associate for all users and Never show again.
      Popup 2.png

      I could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
      Well this one does not bother me at all, I just posted it for the records if needed!

      Tech Support
    • Inconsistency with disabled tabs and multiple instances of PA allowed

      A

      If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
      Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
      But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window.

      Tech Support
    • Typo in help output of command line tools

      T

      I’ve made the sections of the output bold to indicate where the typo is.

      Version 7 output
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      p|P : store relative Pathnames|store full Pathnames
      PP : store full Pathnames including drive
      c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (z - use optimized compression method based on file exstension)
      g : create Solid archive (7Z format only)

      Version 9 output…
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      P : store full Pathnames
      PP : store full Pathnames including drive
      p : store relative Pathnames
      c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (o - use LZMA2
      (u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
      (z - use optimized strong compression method based on file exstension)
      (x - use optimized fast compression method based on file exstension)
      (m<filters|methods> - use custom set of filters and methods for .PA archive
      y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
      ypc<size> - custom rep c size
      ypm<size> - custom rep mem size
      yrx<size> - custom reflate zlib level (1-9)
      yt{x} - number of threads
      ya - debug mode
      mt : set multithreading on
      g : create Solid archive (7Z format only)

      Tech Support
    • Error updating from .58 to .60 via patchbeam

      skypx

      error.jpg

      Tech Support
    • Bug when extracting 7ZIP archives

      T

      I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.

      Tech Support

    Shell extensions not working, solution: reinstall and reboot.

    Tech Support
    5
    25
    11946
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      davidsplash last edited by

      if you have a spanned zip archive ending in a letter like e.g tersta and then next one terstb the problem sayes there is an error and locks up so you have to crash powerarchiver.

      when will a fix be avaliable. in teh archives are more spanned zips which need to be extracted before i can extract them, this time the spanned zips insode the archives have 001 when will a fix be avaliable as this is an urgent problem

      the archives with 001 etc can not be extracted via powerarchivers shell extensions but can be opened and installed which is not a problem but why is shell extensuiosn not working the files are.

      attached is the screen shot i get when trying to extract these files via the shell extensions. i have windows 2000
      attachment_t_3514_0_clipboard01.jpg

      1 Reply Last reply Reply Quote 0
      • M
        Matt Munson last edited by

        When I right click to use the feature extract to directory

        I get the pop up message saying unspecified error

        Then I get a blank dialogue box saying

        corelbutton1 - pause - cancelbutt

        The PA program is great, but if the small bug can be fixed, it will be better.

        Thank You

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @Matt Munson last edited by

          you need uninstall PA 2009 reboot your computer and install it again, and reboot again :-).

          It seems as if PowerArchiver dll’s are not properly registered on your computer.

          thanks!

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            can you please write exact filenames that are creating the issue so we can take an look? Hard to understand from the post… thank you!

            1 Reply Last reply Reply Quote 0
            • D
              DucknDive last edited by

              I have the same problem with spanned rar archives, if I R-Click on the first archive and select (extract to…) I get an (unspecified error) then the same popup as illustrated above, if I click on corelbutton it shrinks to the task bar If I click cancel another box opens with Archive interrupted continue?, If I select YES I get into an eternal loop if select NO power archiver ends. But if I open power Archiver from it’s icon I can search for the first rar file and every thing works OK. I am using PA 11.03.04 with Vista 32

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                duckndive - i believe thats the problem due to not properly registered dll’s with PowerArchiver.

                Did you reboot your computryer after installation? If not, try doing it now.

                If it still does not work:
                1. uninstall PA
                2. Reboot PC
                3. Install PA again

                that should make sure it is installed properly.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  david is probably having the same issue…

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    We changed in 11.03 the way our installation works, and are not allowing it to crash explorer.exe in order to install PA (which is what Windows Installer does by default), because we found out that sometimes, due to some unspecified Vista bug, Explorer.exe would not restart, so newbie users would not know what happened - they would only see black screen and didnt know how to restart explorer.exe manually.

                    I am seeing same thing in Windows 7 right now so not sure how will that get solved as it is Microsoft issue (Restart Manager and Explorer.exe).

                    1 Reply Last reply Reply Quote 0
                    • D
                      DucknDive last edited by

                      spwolf- thanks for your quick reply
                      I have had PA installed now for several month’s, so restart was not one of the problems, I will as you suggest uninstall and re-install and report the results. Has Kaspersky Internet Security any relation to this problem, I get a lot of pop-ups telling me how Kaspersky is treating various files and DLL’s and what category they represent.
                      Again thanks for all the help.

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        let us know what happens… does it only happen when you try to extract rar files, or anything you do with shell extensions?

                        D 1 Reply Last reply Reply Quote 0
                        • D
                          davidsplash @spwolf last edited by

                          you reproduce it using my steps ibn my first post.

                          though one thought came to mind the spanning of these archives causes powerarchiver problems coulsd it be the engine pa uses.

                          Are these spanned archives actually spanned archives as sorry to mention it winzip can not touch them either but pa can of sorts if you only open they from within pa

                          The error produced in future shouls show an error number so you can pinpoint the problem area of the fault.

                          TBGBe 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            i need specific filenames from you david, or i cant try to reproduce it… also does anything else in shell work for you?

                            1 Reply Last reply Reply Quote 0
                            • D
                              DucknDive last edited by

                              All OK now, uninstalled and re-installed after a restart, works perfectly, had one problem with PA Starter, which would not close down for the uninstall, had to go to task manager and force it to stop.
                              Thanks for all the support spwolf, ( I always feel uncomfortable thanking with any feeling to a forum profile).:(
                              Richard:D

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @DucknDive last edited by

                                @DucknDive:

                                All OK now, uninstalled and re-installed after a restart, works perfectly, had one problem with PA Starter, which would not close down for the uninstall, had to go to task manager and force it to stop.
                                Thanks for all the support spwolf, ( I always feel uncomfortable thanking with any feeling to a forum profile).:(
                                Richard:D

                                np, drazen :-)

                                1 Reply Last reply Reply Quote 0
                                • D
                                  DucknDive last edited by

                                  Thank you Drazen
                                  Hvala

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • TBGBe
                                    TBGBe @davidsplash last edited by

                                    @davidsplash:

                                    if you have a spanned zip archive ending in a letter like e.g tersta and then next one terstb the problem sayes there is an error and locks up so you have to crash powerarchiver.
                                    …
                                    you reproduce it using my steps in my first post.

                                    Well, I don’t have any spanned archives using that naming method.
                                    If I assume they are spanned zips, how are they named
                                    a) tersta.zip; terstb.zip etc
                                    b) tersta.001; terstb.002 etc
                                    b) tersta.zip.001; terstb.zip.002 etc

                                    or what?
                                    @davidsplash:

                                    … in teh archives are more spanned zips which need to be extracted before i can extract them, this time the spanned zips insode the archives have 001 …

                                    Actually, are you sure the ‘a’, ‘b’ … files are spanned zips and not just split files (using e.g. HJSPLIT or similar)?

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      davidsplash @TBGBe last edited by

                                      well not sure if they are split files but split files ca made with HJSPLIT can not be opened by pa so i assume they are not. iF they are how comes powerarchiver lists them as archives when other compression programs don’t

                                      1 Reply Last reply Reply Quote 0
                                      • spwolf
                                        spwolf conexware @DucknDive last edited by

                                        @DucknDive:

                                        Thank you Drazen
                                        Hvala

                                        nema na cemu :-)

                                        1 Reply Last reply Reply Quote 0
                                        • D
                                          DucknDive last edited by

                                          nema grešaka:cool:

                                          1 Reply Last reply Reply Quote 0
                                          • D
                                            davidsplash last edited by

                                            The same results happened as my spanned archive posting the zip file in question is 134mb and when i try to extract it i get an yun specified error message

                                            so i ran a test on the zip file from within powerarchiver and obtained these results

                                            Done. – 25/01/2009 14:34
                                            There were no errors in the archive: TEST.zip

                                            The file in the archive are a setup, txt file, windows.link file

                                            i’m using windows 2000

                                            they can be extracted only from the main powerarchiver windows indicating a shell extension bug

                                            spwolf 1 Reply Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @davidsplash last edited by

                                              i already wrote what the solution is… you need to reinstall PA and reboot your computer.

                                              none of your shell extensions will work until you do that.

                                              D 1 Reply Last reply Reply Quote 0
                                              • D
                                                davidsplash @spwolf last edited by

                                                seems to be fixed for shell extensions on zip archives using extract to here option. though i stress too many people have had this fault. So is there going to be safe guards against this happening in the future?

                                                1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware last edited by

                                                  :-)

                                                  1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware last edited by

                                                    safeguard would be that when it tells you to restart, it means it.

                                                    D 1 Reply Last reply Reply Quote 0
                                                    • D
                                                      davidsplash @spwolf last edited by

                                                      true but it didn’t not even on uninstalling and reinstalling did it mention this. So this needs to be rectified.

                                                      Also even after a restart this happened only after i decided to unistall and restart delete all reg entries of powerarchiver restart and then install restart did it work. what does that say.

                                                      1 Reply Last reply Reply Quote 0
                                                      • First post
                                                        Last post