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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    PA2009 11.03: Shell Ext Missing in Vista x64

    Tech Support
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    • A
      ardax last edited by

      Hello,

      I’ve just set up a new system at home running Vista Business 64-bit. After installing the newest version of PowerArchiver (11.03 currently), the Shell Extensions aren’t showing up in Windows Explorer (or xplorer2 Pro 64-bit).

      Things I’ve tried:

      • Restarting
      • Unchecking and rechecking “Use Explorer Shell Extensions”
      • Manually unregistering and reregistering paShlExt.dll
      • Uninstalling and Reinstalling PA

      At first I thought it might have been due to having DEP enabled for all processes, but scaling it back to the default of essential programs and services didn’t make a difference.

      All settings toggles were done with Explorer (including the desktop process) closed (PA was closed as well for unreg/rereg paShlExt.dll). Nothing works. I have no context menu entries for right-clicking a file or right dragging.

      All this was done with the built-in Administrator account. It with an elevated desktop process by default, so UAC/Virtualization shouldn’t be interfering.

      Other than Office, there’s no other software on the system, and certainly nothing registering a shell extension.

      Possibly related: .cab and .zip files are opening in Explorer instead of PA as well, as if their associations in Vista aren’t taking. I’ll have to double-check my registry later, but I’m almost positive that the in HKCR entries for .cab and .zip are correctly pointing to PACAB and PAZIP, respectively. Is there somewhere else the shell could be overriding what it’s seeing in HKCR to cause this?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        shell extensions have nothing to do with file associations, they are separate parts of program.

        Check PAZIP and in registry and see where is it pointing to… is PowerArchiver in that location?

        What happens when you launch PowerArchiver manually?

        You are running English PA and English Vista?

        thanks!

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          also where did you install PA to? (what folder).

          thanks!

          A 1 Reply Last reply Reply Quote 0
          • A
            ardax @spwolf last edited by

            In HKCR:
            .zip’s (Default) value points to PAZIP.
            PAZIP’s Shell\Open\command(Default) value points to PowerArchiver’s .exe

            English PowerArchiver and Vista.

            PowerArchvier is installed to C:\Program Files (x86)\PowerArchiver.

            Explorer shows PowerArchiver’s icon for .cab and .zip files, but double-clicking them causes them to open in Explorer as compressed folders.

            Opening PowerArchiver manually, I can navigate to and open the files.

            Other types of archives (e.g. .rar, .7z) open in PowerArchiver when double-clicked in Explorer.

            To be honest, I’d rather have the shellex working. My primary archive usage is to right-drag a file (or several) to a destination folder and use the commands on the context menu to decompress them into place.

            I did finally get around to installing another 3rd party shellex last night and it’s working. I might take a gander through things with Nirsoft’s ShellExView and drive around the registry itself to see if anything looks amiss there.

            If I have time, I might also let Process Monitor loose on my system while I try to double-click a .zip and a .cab file to see why Explorer seems to be ignoring the registry.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              Right click on zip file, and select open with menu… that menu can overwrite file associations. Thats what happened probably…

              as to shell extensions, anyone else with same issue?
              Did you try deleting PA registry key and running PA again? It is in HKCU\Software\PowerArchiver… also check if there is anything under HKLM\Software\PowerArchiver and if there is, just delete the key.

              thanks,

              A 1 Reply Last reply Reply Quote 0
              • A
                ardax @spwolf last edited by

                Re: Associations

                Blast it, it’s xplorer2 not honoring the registry settings. Explorer itself is fine. I thought I’d checked them in Explorer, but I must not have. My apologies for wasting your time. :o

                Re: Shell Extensions

                I’ll try purging HKCU\Software\PowerArchiver and see what I get. I’ll post back in a bit.

                HKLM\Software\PowerArchiver only contains my name and serial number, because I’m not a fan of having to put it in on every user account.

                1 Reply Last reply Reply Quote 0
                • A
                  ardax last edited by

                  Tried deleting everything from HKCU\Software\PowerArchiver and unregistering paShlExt.dll. Closed down Explorer (incl Desktop process). Ran PowerArchiver. Still no Shell Extension. Sad panda.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    MikeSubtle @ardax last edited by

                    I also installed a recent version of PowerArchiver on Windows Vista Ultimate 64-bit, and I do not have the explorer extensions. I will try some things later, but the exploder right click menu is just some registry entries.

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @MikeSubtle last edited by

                      @MikeSubtle:

                      I also installed a recent version of PowerArchiver on Windows Vista Ultimate 64-bit, and I do not have the explorer extensions. I will try some things later, but the exploder right click menu is just some registry entries.

                      what folder did you install PowerArchiver in?

                      thanks,

                      1 Reply Last reply Reply Quote 0
                      • M
                        MikeSubtle last edited by

                        I installed it to the default for 64 bit: C:\Program Files (x86)\PowerArchiver

                        1 Reply Last reply Reply Quote 0
                        • M
                          MikeSubtle last edited by

                          I found a simple solution, it had to do with Explorer.exe processes still being running when PowerArchiver tries to create the explorer menus. The instructions below will recreate the shell extensions for PowerArchiver in Windows Vista 64 bit.

                          1. Close all your running Windows / Applications.
                          2. Run PowerArchiver and keep it open
                          3. Press CTRL-ALT-DEL
                          4. Click Start Task Manager
                          5. In Task Manager, click on the Processes tab, then click on “Image Name” column to sort by name
                          6. Find all ‘explorer.exe’ and ‘explorer.exe *32’ processes. For each one listed, select it and click the End Process button (or u can right click on each one select End Process). You will notice that the windows TaskBar disappears.
                          7.Go back to your open PowerArchiver window, click on Options. Then click on Configuration.
                          8. In the Configuration window, find ‘Shell Extensions’ and click on it.
                          9. Uncheck ‘Use Explorer Shell Extensions’
                          10. Hit OK to save that setting.
                          11. Click Configuration and click on Shell Extensions again.
                          12. Check the ‘Use Explorer Shell Extensions’
                          13. Hit OK to save that setting.
                          14. Close PowerArchiver.
                          15. Press CTRL-ALT-DEL and select ‘Start Task Manager’
                          16. At the very top is the “File” menu in Task Manger. Click File, then click “New Task (Run…)”
                          17. In the Create New Task window, type EXPLORER and then hit OK.
                          18. You should see the windows TaskBar showing again at the bottom of your screen.
                          19. Click on My Computer or whatever to get the file explorer running and find a ZIP file. Right clicking on the ZIP file should now show the “Extract To…” “Extract here…” etc etc menu options.

                          Hazaa!

                          1 Reply Last reply Reply Quote 0
                          • M
                            MikeSubtle last edited by

                            bump :)

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              did you have PA installed previously? And did you restart after 11.03 installation?

                              Closing explorer.exe “should” only matter if you had PA installed previously and new shell dll cant replace old one…

                              if this was your first PA installation, then there is some Windows bug that makes this not work - or some other softwate that creates the issue (it should always work)… I just tested with our Vista x64 and it worked fine…

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                p.s. thanks for making it work :-)

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  MikeSubtle @spwolf last edited by

                                  Did a previous version not work with Vista 64? I don’t remember the PA version that I initially installed on this system, but it was a brand new HP computer.
                                  I remember after the first installation, and that the menus weren’t there because that is the first thing that I use after installing PA. I also did install an update recently and rebooted, and they were still not there after the reboot.

                                  1 Reply Last reply Reply Quote 0
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