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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Anti-Virus command lines for PowerArchiver!

    Tech Support
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    • spwolf
      spwolf conexware last edited by

      Hello Everyone!

      this will be stickied thread for AV command lines for use in PowerArchiver. If you are using an antivirus that is not listed here, and you know the command line, please post it here and we will opdate this post.

      Jackh’s NOD32 info:

      Optional virus scanner:
      C:\Program Files\ESET\ESET NOD32 Antivirus\ecls.exe

      Parameters:
      –base-dir=“C:\Program Files\ESET\ESET NOD32 Antivirus” --action=PROMPT

      1 Reply Last reply Reply Quote 0
      • S
        Serhiy last edited by

        Hope later you will use this information to implement “Auto-detection” of the installed antivirus software.

        1 Reply Last reply Reply Quote 0
        • moles42
          moles42 Alpha Testers last edited by

          thanks Jack for that useful info.

          Windows 10 Pro x64
          Intel Core 2 Duo E6850 @ 3.00GHz
          4.00GB Dual-Channel DDR2 @ 399MHz
          NVIDIA GeForce GT 730

          hoppy 1 Reply Last reply Reply Quote 0
          • hoppy
            hoppy @moles42 last edited by

            It may be a good idea to give the version of the AV program. I’m sticking with NOD32 v2.70.39, and there is no ecls.exe file as in Jackh’s v3.x. Just a thought.

            I use AVG7 in FlashGet but the same AV info plugged into PA does not work.

            This thread is a good idea. I hope you get more participation.

            1 Reply Last reply Reply Quote 0
            • C
              Claude Renaud last edited by

              I currently use TrendMicro Internet Security Pro. I don’t know if it is possible to use the virus scanner in command line mode but I will look into it…

              drteeth 1 Reply Last reply Reply Quote 0
              • drteeth
                drteeth @Claude Renaud last edited by

                @Claude:

                I currently use TrendMicro Internet Security Pro. I don’t know if it is possible to use the virus scanner in command line mode but I will look into it…

                Same here wrt Kaspersky AV 2009. However, as the resident module of AV software does what it says on the tin, I have never understood the need for extra mail scanning for example as files are scanned as they are read.

                Cheers

                DrT

                1 Reply Last reply Reply Quote 0
                • RJWaring
                  RJWaring last edited by

                  The PA team and Alpha testers have been talking about auto antivirus detection for some time! I still think it would be a welcomed feature and is something other archive programs dont have.

                  1 Reply Last reply Reply Quote 0
                  • moles42
                    moles42 Alpha Testers last edited by

                    agreed Richard…I’d be very much in favour of it.

                    Windows 10 Pro x64
                    Intel Core 2 Duo E6850 @ 3.00GHz
                    4.00GB Dual-Channel DDR2 @ 399MHz
                    NVIDIA GeForce GT 730

                    1 Reply Last reply Reply Quote 0
                    • N
                      nameless last edited by

                      I use AntiVir Premium, which is a great real-time AV but the command line support is practically nonexistent. There is a stupid AntiVir command line utility that can be downloaded separately, but when it’s used, the command window closes before you can even tell what happened. (I’ve written batch files in the past to accommodate this, but I’m sick of using kludges.)

                      1 Reply Last reply Reply Quote 0
                      • K
                        Karl2 last edited by

                        @spwolf:

                        Hello Everyone!

                        this will be stickied thread for AV command lines for use in PowerArchiver. If you are using an antivirus that is not listed here, and you know the command line, please post it here and we will opdate this post.

                        Jackh’s NOD32 info:

                        How to setup parameters for AVG8.5 antivirus?
                        How to pause command window after running of test?
                        Is it possible to start command window as cmd.exe /k ?

                        C:\Program Files (x86)\AVG\AVG8>avgscana.exe /?
                        AVG 8.5 Anti-Virus command line scanner
                        Copyright © 1992 - 2009 AVG Technologies
                        /SCAN Scan /for example SCAN=path;path/
                        /COMP Scan whole computer
                        /HEUR Use heuristic analysis
                        /EXCLUDE Exclude path or files from scan
                        /@ Command file /file name/
                        /EXT Scan these extensions /for example EXT=EXE,DLL/
                        /NOEXT Do not scan these extensions /for example NOEXT=JPG/
                        /ARC Scan archives
                        /CLEAN Clean automatically
                        /TRASH Move infected files to the Virus Vault
                        /QT Quick test
                        /MACROW Report macros
                        /PWDW Report password-protected files
                        /ARCBOMBSW Report archive bombs (repeatedly compressed archives)
                        /IGNLOCKED Ignore locked files
                        /REPORT Report to file /file name/
                        /REPAPPEND Append to the report file
                        /REPOK Report uninfected files as OK
                        /NOBREAK Do not allow CTRL-BREAK to abort
                        /BOOT Enable MBR/BOOT check
                        /PROC Scan active processes
                        /PUP Report “Potentially unwanted programs”
                        /REG Scan registry
                        /COO Scan for Tracking Cookies
                        /? Display help on this topic
                        /HELP Display help on this topic
                        /PRIORITY Set scan priority /Low, Auto, High/
                        /SHUTDOWN Shutdown computer upon scan completion
                        /FORCESHUTDOWN Force computer shutdown upon scan completion
                        /ADS Scan Alternate Data Streams (NTFS only)

                        F 1 Reply Last reply Reply Quote 0
                        • F
                          fiery @Karl2 last edited by

                          Avira Premium/Free 8/9:

                          Scanner:
                          C:\Program Files\Avira\AntiVir Desktop\avscan.exe

                          Parameters:
                          /CFG=“C:\Program Files\Avira\filescan.avp” /PATH=%FILE%

                          Where %FILE% must be an option to pass a file with path. . doesn’t work.

                          File filescan.avp should be:

                          [CFG]
                          GuiMode=1
                          ExitMode=3

                          [SEARCH]
                          Parameter=0x00300432

                          [CONTROLCENTER]
                          ProfileName=ShlExt

                          [SCANNER]

                          1 Reply Last reply Reply Quote 0
                          • drteeth
                            drteeth last edited by

                            Can anybody tell be what the point is of this idea? All files should be automatically checked by default NOW by the AV programs on the market.

                            DrT

                            RJWaring spwolf 2 Replies Last reply Reply Quote 0
                            • RJWaring
                              RJWaring @drteeth last edited by

                              @drteeth:

                              Can anybody tell be what the point is of this idea? All files should be automatically checked by default NOW by the AV programs on the market.

                              DrT

                              Good Question… The reason is very simple it is an additional layer of security.

                              Many Antivirus do Check Zip, rar and bin files but this isn’t a guaranteed level of security. In order to fully verify there is a threat you must open the Archive 1st and this is where PowerArchiver’s Security comes in to play.

                              This is why it is so appealing to users and Admin if PA were to automatically detect your Antivirus & Spyware software and it was to Integrate it so every Archive were checked in depth within a “sandbox environment” it would be a very powerful method of protection.

                              drteeth 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @drteeth last edited by

                                @drteeth:

                                Can anybody tell be what the point is of this idea? All files should be automatically checked by default NOW by the AV programs on the market.

                                DrT

                                i would guess it is mostly for users who do not have AV working at all times, and they just want on-demand scan.

                                1 Reply Last reply Reply Quote 0
                                • drteeth
                                  drteeth @RJWaring last edited by

                                  @Sir:

                                  In order to fully verify there is a threat you must open the Archive 1st…

                                  This happens anyway. The contents get written to a temp location and file writing is scanned by the real-time scanner.

                                  I have never found any convincing argument for email scanners for the same reason. Any operation on the attachment with give the real time scanner an opportunity to inspect it.

                                  Regards

                                  DrT

                                  spwolf 1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @drteeth last edited by

                                    @drteeth:

                                    This happens anyway. The contents get written to a temp location and file writing is scanned by the real-time scanner.

                                    I have never found any convincing argument for email scanners for the same reason. Any operation on the attachment with give the real time scanner an opportunity to inspect it.

                                    Regards

                                    DrT

                                    if you have active AV indeed.

                                    a lot of people do not… including myself. Because it slows down my system to the crawl, despite having core 2 duo at 2.5 GHz

                                    1 Reply Last reply Reply Quote 0
                                    • RJWaring
                                      RJWaring last edited by

                                      Hense why it can be seen as an additional layer of security :)

                                      drteeth 1 Reply Last reply Reply Quote 0
                                      • drteeth
                                        drteeth @RJWaring last edited by

                                        @Sir:

                                        Hense why it can be seen as an additional layer of security :)

                                        …as indeed can finding an AV product that does NOT slow down one’s machine to a crawl…something I confess that I have not seen in recent years in testing several products on my test bed at sub renewal time :);).

                                        DrT

                                        1 Reply Last reply Reply Quote 0
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