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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Problem with PA 2009 and some files created by zip 3.0

    Tech Support
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    • T
      tehmul last edited by

      PA 2009 opens but does not extract the test zip file attached. The file opens just fine with 7-zip, Info-zip’s unzip (beta) and winzip.
      attachment_t_3451_0_test.zip

      1 Reply Last reply Reply Quote 0
      • A
        ACE135 last edited by

        Works fine for me.:)

        1 Reply Last reply Reply Quote 0
        • Luxor
          Luxor Alpha Testers last edited by

          Doesn’t work for me.

          Windows 10 Home 64-bit
          Intel Core i7 6700HQ @ 2.60GHz
          12.0GB Dual-Channel DDR3 @ 798MHz

          TBGBe 1 Reply Last reply Reply Quote 0
          • TBGBe
            TBGBe @Luxor last edited by

            Nor for me using GUI or shell but no error message.
            Can see filelist inside GUI but view or extract doesn’t work. Test reports all files OK.

            A drteeth 2 Replies Last reply Reply Quote 0
            • A
              ACE135 @TBGBe last edited by

              OK. Now it doesn’t work for me too.
              I first opened the attached zip file with PA GUI and the file extractet correctly.

              For few minutes I tried again and I realized, that the extracted file is the zip file that doesn’t work. The file has no ending, so that I don’t tried to open it.

              I thought, that the attached zip file was the one that doesn’t work. But it is the file in the zip file.

              1 Reply Last reply Reply Quote 0
              • drteeth
                drteeth @TBGBe last edited by

                @TBGBe:

                Nor for me using GUI or shell but no error message.
                Can see filelist inside GUI but view or extract doesn’t work. Test reports all files OK.

                Confirmed here too. Can see but not extract files in the test file.

                DrT

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  file is broken zip file that is using zip bzip2 compression not supported by PA 2009. It does not work in 7zip, WR shows error and securezip shows error as well.

                  Maybe it is due to attachment issues?

                  In any case, if it is compressed with bzip2 method in zip, it will not work with PA 2009.

                  T 1 Reply Last reply Reply Quote 0
                  • T
                    tehmul @spwolf last edited by

                    Yup, it is a bzip2 zip file created by Info-zip zip v3 - we use it to generate these and the corresponding Info-zip unzip 6.0 to unzip these for an in-house app. I can’t open these with PA tho’ - any hope of getting support for these type of files in PA?

                    spwolf 1 Reply Last reply Reply Quote 0
                    • Boofo
                      Boofo last edited by

                      And here I thought PA could extract anything. ;)

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @tehmul last edited by

                        @tehmul:

                        Yup, it is a bzip2 zip file created by Info-zip zip v3 - we use it to generate these and the corresponding Info-zip unzip 6.0 to unzip these for an in-house app. I can’t open these with PA tho’ - any hope of getting support for these type of files in PA?

                        my lips are sealed :-)

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @spwolf last edited by

                          @spwolf:

                          my lips are sealed :-)

                          not anymore, it will work awesomly inPA 2010 beta 1 :)

                          TBGBe 1 Reply Last reply Reply Quote 0
                          • TBGBe
                            TBGBe @spwolf last edited by

                            Yes, OK now (PA 11.50.23).

                            1 Reply Last reply Reply Quote 0
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