Cannot run backup
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I don’t have much running, antivirus and firewall. I will switch them off and let you know, later, because I am at work now.
I shut down services that I do not use all the time and have scripts that start them up when I need them, this is why I asked you if the wizard needs any specific running service.
As I said, and also the other poster, the script file is never created and the wizard dialog box never opens. I noticed that with version 10.22 the script file is written to disk even if you do not proceed further with the wizard, so it must be a function calling “create a file” or something similar.
PS: Anyway I decided to revert back to PA 10.22 in W2K to be able to run the backups. WINZIP has a wizard too, so I can live without this.
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hm, in Comodo, if yo use proactive security, when you click on New Backup, screen will pop up asking you if you want to allow program (PA) to launch another process from itself (or something like that)… if you blocked this, creating new PBS will not work…
Thats the only way we could reproduce this… so check out your Comodo firewall settings… in our case, it pops up big notice every time it blocks something so it would be hard to miss.
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To help answer some questions about my system, I posted some details at the bottom. I actually wiped my system yesterday b/c I noticed that the monitor power-off hadn’t been working in a couple of months.
The monitor problem previously occurred about a year ago which coincided w/ my computer not understanding how to use a USB external hard disk. It kept having a problem until I re-plugged it in after Windows booted. The Windows re-install fixed that too…
So now the backup screen appears fine in PA 11.02.03 and I will try to run a backup tonight. I apologize that we won’t be able to get further information from my system about this but until I saw Tattenbach’s reply today, I didn’t know that anybody else had this odd problem.
- Windows XP SP3 - English 32bit
- ZoneAlarm firewall (latest as of today)
- Avast 4.8 anti-virus
- PA queue disabled
- full admin rights to all drives & folders
No anti-virus or firewall alerts were seen when this problem occurred, so I agree that it’s probably related to the registry or some dll roaming around.
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hm, in Comodo, if yo use proactive security, when you click on New Backup, screen will pop up asking you if you want to allow program (PA) to launch another process from itself (or something like that)… if you blocked this, creating new PBS will not work…
Thats the only way we could reproduce this… so check out your Comodo firewall settings… in our case, it pops up big notice every time it blocks something so it would be hard to miss.
There is no alert form Comodo about PA (or any part of it) when I click on create new backup. In fact there is no alert either for PA 10.22 and this version works well. This does not mean that I had not previously blocked a popup and checked the ‘don’t ask again box’ for a particular component only present in version 11.xx.
I could not test anything yesterday, sorry did not have the time. I will try again tonight.
It seems this is going to be difficult to solve, because there are not many users having this issue (kalaroo is free from it now, after reinstalling). Again, it is not a big issue for me for the reasons I mentioned yesterday.
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yeah, lets try turning it off and see what happens (Comodo)… it might be something else so we would like to solve the issue.
thanks
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No positive results shutting Comodo Firewall down (program and service).
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No positive results shutting Comodo Firewall down (program and service).
There is great program called DLL Show:
http://www.gregorybraun.com/DLLShow.htmlRun it and check what runs under powerarc.exe. We can see what dll’s are attached there and thats pretty much the only way we can troubleshoo this.
You can send the log in txt for via email or attach it here as zip… email support at conexware . com.
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thanks!
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There is great program called DLL Show:
http://www.gregorybraun.com/DLLShow.htmlRun it and check what runs under powerarc.exe. We can see what dll’s are attached there and thats pretty much the only way we can troubleshoo this.
You can send the log in txt for via email or attach it here as zip… email support at conexware . com.
Sorry for the late response, I have been very busy. I will have a look at DLL Show tonight. Process Explorer should also work. I will reply asap.
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OK, sent the e-mail minutes ago