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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    PA 11.00.78 Eating all System Memory

    Tech Support
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    • M
      MarcSant last edited by

      Hello All,

      I’m running PA to decompress a zip backup file of 160GB and during the process my system becomes slow and unresponsive.

      Digging a little bit I discovered that PA is using all my 8GB of RAM to do this process.

      The normal operation of copy a large folder using Windows Explorer doesn’t consume all my system memory.

      Machine Specs:
      Vista Ultimate 64
      8GB RAM
      Core2Quad Processor.

      Any ideas?

      1 Reply Last reply Reply Quote 0
      • D
        davidsplash last edited by

        that unusual as there is a limit in microsoft windows of 4gb of ram that can be used. so you can’t have 8gb on a pc computer.

        M skypx 2 Replies Last reply Reply Quote 0
        • M
          MarcSant @davidsplash last edited by

          Hello my friend,

          The limit of 4GB only apply to 32bit operating systems.

          I’m using a 64bit operating system and this is a completelly diferent situation.

          Any ideas?

          1 Reply Last reply Reply Quote 0
          • M
            MarcSant last edited by

            I’m looking to Task Manager and Powerarchiver is a 32 bit software. I will let try to do the same test on a 32 bit machine, and compare the results.

            By the way, anyone does this kind of test? To decompress a large file (160GB) or compress it?

            Maybe the problem is force a 32 bit aplication to handle a file that big.

            No one have a clue?

            What options that I have as paying user?

            Regards,

            Marcelo.

            TBGBe 1 Reply Last reply Reply Quote 0
            • TBGBe
              TBGBe @MarcSant last edited by

              No ideas, but a few questions …
              What format are you using, what was used to create the Zip?
              Is the 160GB a single file or the size of the archive after compression?

              Note: 7z is “known” to be memory intensive.

              M 1 Reply Last reply Reply Quote 0
              • M
                MarcSant @TBGBe last edited by

                I’m using a native .zip file, and the 160GB file is contained in one unique file.

                I removed the PA and installed the 7zip 64 for testing purposes and I am able to decompress this file with no problems at all.

                During decompress phase, the memory usage remains in the 1.6GB for whole system, and no huge increase was noticed.

                With PA, the memory usage grows and grows until the system start to become unresponsive.

                I have 8GB of memory and a Q9450 Quad Core processor. The core usage still low but memory usage becomes high few minutes after.

                I guess we have a kind of bug here…

                Marcelo.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @MarcSant last edited by

                  @MarcSant:

                  I’m using a native .zip file, and the 160GB file is contained in one unique file.

                  I removed the PA and installed the 7zip 64 for testing purposes and I am able to decompress this file with no problems at all.

                  During decompress phase, the memory usage remains in the 1.6GB for whole system, and no huge increase was noticed.

                  With PA, the memory usage grows and grows until the system start to become unresponsive.

                  I have 8GB of memory and a Q9450 Quad Core processor. The core usage still low but memory usage becomes high few minutes after.

                  I guess we have a kind of bug here…

                  Marcelo.

                  Marcelo - this is currently an issue with huge single file, it is the size of single file that matters, not commulative size of the archive and it is an zip issue only.

                  We will be solving it in update to the zip engine later on this year, however it is not an simple fix for us (we will be replacing our zip engine completly).

                  thanks

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    MarcSant @spwolf last edited by

                    @spwolf:

                    Marcelo - this is currently an issue with huge single file, it is the size of single file that matters, not commulative size of the archive and it is an zip issue only.

                    We will be solving it in update to the zip engine later on this year, however it is not an simple fix for us (we will be replacing our zip engine completly).

                    thanks

                    Well, at least you guys know the bug and are working on it.

                    Meanwhile, because my work needs I keep going using the another program, and please, when a fix was released, I really apreciate to get informed.

                    I’m a paying user for a long time and I like very much the user interface and the add-ons… :D

                    Very thanks for your support.

                    Marcelo.

                    1 Reply Last reply Reply Quote 0
                    • skypx
                      skypx @davidsplash last edited by

                      @davidsplash:

                      that unusual as there is a limit in microsoft windows of 4gb of ram that can be used. so you can’t have 8gb on a pc computer.

                      WOW, you’re kidding right? :confused: You should be ashamed for making such a statement.

                      ASUS Crosshair VII Hero
                      AMD Ryzen 7 2700X
                      G.SKILL DDR4 3000 16GB
                      Samsung 970 Pro 512 GB
                      GTX 1080ti
                      Win10 x64

                      1 Reply Last reply Reply Quote 0
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