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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    PowerArchiver not keeping folders?

    Tech Support
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    • E
      ELDoro last edited by

      I’m trying to archive a TAR GZIPed and having some problems I’m trying to archive a folder that has 4 sub folders within it. However, after the archive is complete I see it has taken all of the files within each folder and just dumped them out in the archive. How do I fix this? I have the problem with the current version and also had the problem with powerarchiver 2001.

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      • J
        Jr heuwing last edited by

        Are you sure that the option “store full pathname” or relative pathname is selected.

        Keep looking for interesting software.

        E 1 Reply Last reply Reply Quote 0
        • E
          ELDoro @Jr heuwing last edited by

          Yes, I have that option selected

          TBGBe 1 Reply Last reply Reply Quote 0
          • TBGBe
            TBGBe @ELDoro last edited by

            How are you doing this

            • via shell
            • within PA GUI (modern / classic)

            and which method i.e. are you using the profile or “compress with options” or …

            Also - approx size of path(s) and of (uncompressed) files?

            P.P.S. Do the subfolders have files or are they empty?

            Note: it works for me using shell / compress with options
            and “store full path” checked.

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            • E
              ELDoro @TBGBe last edited by

              Well I’m not a pro with this program….not sure what your talking about when you mention shell and PA GUI.

              -No the folders are not empty
              -each folder has around 35-60MB of files within the folder
              -the total size of the whole thing is about 150MB

              How I’m currently trying:
              I start powerarchiver, go to file, new, type in the name i wish (ootpreport), and TAR GZIPed file option. I select store full paths and then the folder I wish to archive.

              TBGBe 1 Reply Last reply Reply Quote 0
              • TBGBe
                TBGBe @ELDoro last edited by

                @ELDoro:

                Well I’m not a pro with this program….not sure what your talking about when you mention shell and PA GUI.

                “shell extensions” is using the right click menu from Windows Explorer.
                @ELDoro:

                How I’m currently trying:
                I start powerarchiver, go to file, new, type in the name i wish (ootpreport), and TAR GZIPed file option. I select store full paths and then the folder I wish to archive.

                OK, you are using PA GUI (ie within PowerArchiver itself).
                @ELDoro:

                -No the folders are not empty
                -each folder has around 35-60MB of files within the folder
                -the total size of the whole thing is about 150MB

                So, nothing there. Only other thing I can think of are the folder names using “western characters” or do they have Unicode characters (accents etc)?

                What is the exact version number of PA you are using (see Help / About)? Whether unregistered or registered (as Standard or Professional) is not relevant for this problem.

                What version of Windows - e.g. XP, Vista (32 or 64 bit)?

                Just to double check - you are aware that the path is displayed as a seperate field when viewed within PA (normally the last field in the display) - check that you have not suppressed view of path [under Options / View / File Listing / Columns].

                E 1 Reply Last reply Reply Quote 0
                • E
                  ELDoro @TBGBe last edited by

                  -No the folder names are not using accents. Although 2 of 8 folders do contain “_” in the file name….but the 6 without it arnt working as well so not sure that is the problem.

                  -my version: 11.00.72 (trial version so far)

                  -Windows Home XP 32

                  -For this part - “check that you have not suppressed view of path [under Options / View / File Listing / Columns].” I’m not finding this within PA……

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                  • E
                    ELDoro last edited by

                    Ok, i may be on to a solution. Its letting me add the folder that contains the separate folders I was having trouble with before. However, because how my website is setup I need these folders to not be inside one larger folder.

                    -One way I thought I might be able to fool PA was to create the archive with the main folder, then deleted the folder and tried selecting all of the sub folders I’m trying to archive and dragging them into PA. It seems to start adding them to the archive but then always freezes at 4 seconds…tried 4 times all with the same freeze result at 4 seconds.

                    any ideas?

                    TBGBe 1 Reply Last reply Reply Quote 0
                    • TBGBe
                      TBGBe @ELDoro last edited by

                      You can’t do that only save full folder structure or no folder info (there is no relative path option with TAR).

                      Could you “move” the folders to the root e.g.
                      C:\folder1
                      C:\folder2

                      and then archive them (with full path)?

                      One way I thought I might be able to fool PA was to create the archive with the main folder, then deleted the folder and tried selecting all of the sub folders I’m trying to archive and dragging them into PA.

                      Sorry, I don’t understand the process you are describing.
                      When you delete a folder you delete all contents (same as in windows). so there is nothing to drag. The 4 secs may be the delay in completing the delete action.

                      my version: 11.00.72 (trial version so far)[\QUOTE]
                      The version available now is updated (I think it is 11.00.78 now). Note the trial period continues, it will not reset.

                      Regarding the settings - I meant
                      Options / Configuration / View (etc)

                      Sorry if it confused you.

                      1 Reply Last reply Reply Quote 0
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