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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    PA2009 Backup Function Date Selection Error

    Tech Support
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    • J
      Joe Schlepp last edited by

      I’m pretty sure this issue came up and was resolved a couple of years ago, but . . . .

      Last night I ran my daily backup routines after just having upgraded to PA2009 and after checking my backup files I noticed that they got much bigger than previously. Obviously more files were now being included. I checked the backup routines (the .pbs files) and confirmed that my selection criteria of “newer than 30 days” had not changed during the upgrade process. However, checking the contents of my backup files revealed that files that had been modified MORE than 30 days ago were also included. However, not ALL files were included, so it was not effectively a full backup, but more like “newer than 70 days”.

      I’m not sure if there is a connection, but I use the Canadian date format of day/month/year, but this is a Windows system setting and is application independend.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        are you overwriting the backup file? or updating it? That might be the issue - PA will not delete old archive anymore, it will update it with new files.

        1 Reply Last reply Reply Quote 0
        • J
          Joe Schlepp last edited by

          After I read another thread (“PA Backup File” by Martin), that thought occurred to me as well, but looking at the dates of the files contained in the bakup file, that would not appear to be the case.

          The backup job ran on Oct.2,2008 and was configured to select files “newer than” “30” days. Files found in the resulting ZIP file range in “modified” dates from Oct.2 to July 22. I think that is 71 days (perhaps that is significant somehow).

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            ah, newer… modified or created? there is an world of difference just there…

            1 Reply Last reply Reply Quote 0
            • J
              Joe Schlepp last edited by

              I’m not quite sure what you mean with your response spwolf.

              Just to clarify, I have not changed my PBS files, just updated (uninstalled PA2007 and installed PA2009) the program. The “newer than” option and my “30” days setting are still the same as in PA2007 (1022). The resulting ZIP file shows the “modified” date column, just as before. So the “newer than” option has always applied to the modified date, not the created date.

              Are you perhaps saying that in PA2009 the definition of “newer than” has changed?

              J 1 Reply Last reply Reply Quote 0
              • J
                Joe Schlepp @Joe Schlepp last edited by

                Any more thoughts on this spwolf? Is this being investigated?

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @Joe Schlepp last edited by

                  @Joe:

                  Any more thoughts on this spwolf? Is this being investigated?

                  fixed, waiting for release… :-)

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    please check with 11.01… thank you!

                    1 Reply Last reply Reply Quote 0
                    • J
                      Joe Schlepp last edited by

                      Well, the latest PA2009 updates have fixed the original bug, but today I’ve discovered another problem with the “newer than xx days” option.

                      It would seem that there is a fundamental error in the way the actual date is calculated. For instance, if I specify “newer than 30 days”, on the 30th day of the month the backup job will just sit there without doing anything. I suspect if I specify “newer than 1 day” the same problem will occur on every 1st day of each month.

                      I’ve changed my monthly backup jobs to a “newer than 32 days” selection criteria, to circumvent this bug, but I need a solution for my weekly jobs (where I specify “newer than 7 days”).

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @Joe Schlepp last edited by

                        @Joe:

                        Well, the latest PA2009 updates have fixed the original bug, but today I’ve discovered another problem with the “newer than xx days” option.

                        It would seem that there is a fundamental error in the way the actual date is calculated. For instance, if I specify “newer than 30 days”, on the 30th day of the month the backup job will just sit there without doing anything. I suspect if I specify “newer than 1 day” the same problem will occur on every 1st day of each month.

                        I’ve changed my monthly backup jobs to a “newer than 32 days” selection criteria, to circumvent this bug, but I need a solution for my weekly jobs (where I specify “newer than 7 days”).

                        so backup will not run on certain date = if that date= amount of days you entered on newer than?

                        1 Reply Last reply Reply Quote 0
                        • J
                          Joe Schlepp last edited by

                          It sure looks that way…the pattern is obvious…(newer than) 30 (days) minus (Oct.) 30 (th) = 0, hence PA2009 launches, but just sits there and processes 0 (nothing).

                          I just tested another scenario and changed my system date to the 7th then ran a weekly backup (with “newer than 7 days”) and the same situation occurred again: PA2009 launches, but does nothing.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            who da best support in the history of man kind?
                            http://www.powerarchiver.com/test/release10/powarc1102.exe

                            :-)

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              p.s. let us know if it works properly… thanks

                              1 Reply Last reply Reply Quote 0
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