PA2009 Pro 11.00.65 RC1/Win XP Sp3 - Program crashes
-
I’ve Revo uninstalled PA, checked the registry to ensure all entries are gone (they are) and reinstalled and re-registered the latest version (11.01.02).
Beyond that I’ve done nothing else to change it (skins, prefs etc.)I’ve then opened a lot of zips one after another, deleted some files from them, added some and so forth.
I have NOT had the “error on exit” with PA set up as delivered.
What do you suggest now? I could go through each customisation option one by one to see if any changes cause a recurrence of the errors, but I’m a bit short of time right now.
Please advise.
-
yes - going through options will definetly show what is the cause of the issue.
Keep in mind that by simply deleting the reg key, you will reset all the settings, so you do not have to install/uninstall all the time.
thanks!
-
II have NOT had the “error on exit” with PA set up as delivered.
What do you suggest now? I could go through each customisation option one by one to see if any changes cause a recurrence of the errors, but I’m a bit short of time right now.
DO you “know” which options you had changed/activated - it might be caused by a combination, so if you can identify them all, maybe others could help identify the faulting set.
-
I think I’m getting somewhere.
The problem originates with archive comments.
- If I open an archive with comments (given that the default is not to show comments when opening the archive) and pull up the comment by clicking the bottom bar icon, I can then change this to “enabled”. When I do so, the next round of identical test zip-opening iterations causes a PA hang necessitating process kill.
- If I check the “Dock archive comments” box in Miscellaneous settings, then I get the exit error which in tests so far is a stack overflow.
Again, unchecking this and then retracing the archive opening etc. steps allows me to exit without error.
Machine processes/loading and other relevant factors are as they were when this first and thereafter arose.
I have a detailed list thus far of all settings and actions concerning the diagnostic process.
-
I have now made all the changes to my settings and configuration of PA to make them as they were previously.
However, I HAVE NOT enabled Comment Docking or Comment display on archive open (these were enabled before).I have tested all archives by opening each one at random, extracting files, deleting files and so on. The error hasn’t occurred again.
If I change the Comments settings, I get the errors noted in my last post. Ergo, I am sure that the problem lies with the handling of comments. I’m surprised that no-one else has encountered this!
-
Well I don’t use comments, so wouldn’t have come across this.
-
thanks, checking it out
-
please check with updated release via web update or download page and let us know… thank you!
-
I’ve downloaded 11.01.03 and installed it, and so far, so good - no app error on exit with the Comments options enabled.
The screen refresh when leaving one zip and opening another is also greatly improved.
Thanks.
-
I’ve given everything a good testing with as many permutations as I can manage, and it looks like this error is now well and truly fixed.
Good work.
-
goodies, thanks for the report





