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    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support
    • Start PowerArchiver 2023 Starter when my computer starts

      Brian Gregory

      In PowerArchiver 2023 22.00.06 configuration, the option labelled “Start PowerArchiver 2023 Starter when my computer starts” seems to be redundant.

      I am only allowed to change this option when PA Starter is disabled, and then it seems to be ignored.

      When I enable PA Starter this option is forced to the enabled state.

      I think it’d be good to remove “Start PowerArchiver 2023 Starter when my computer starts” completely. I’ve always found it confusing having both options.

      Added later: However i don’t particularly want to use queue but I do like having the PAStarter icon in my tray area.

      Tech Support
    • Testing .pa archives

      PA_Fan

      W10 Pro 22H2 - 64 -bit

      PA 22.00.06 (PA 2023)

      It has been the case with previous versions of PowerArchiver, but I had hoped that the latest might behave differently. Not so, I’m afraid.

      I have, for various obscure reasons, created a few .pa archives, mainly in the hope that they will save me some more space. From time to time, I use the “Test” option to check that important archives are OK and uncorrupted.

      With every .pa archive I’ve tested, the process runs through OK but then reports that there are errors. This is always the number of files in the archive e.g. if 11 files, then 11 errors reported.

      In the .pa, I can:-

      preview the files (usually PDF) extract some or all files and look at or use them convert the .pa to a .zip or .zipx archive, which then works fine and tests without errors

      Is it the case that the Test routine isn’t designed for .pa archives, or is there another reason? Although the .pa seems to function properly, despite the test reporting errors, I would like to be sure that every .pa is OK and not “broken”.

      Some of the .pas are quite old and produced with earlier PA versions (they are truly “archives”). If I extract all the files in the old .pa, create a new, fresh .pa and add back the files to that, then test the new, no errors (at least in the .pa I’ve tried this on) are reported. This would suggest a mismatch between old .pas and newer versions of PA itself.

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • Small UI / Theme bug in 2023

      Z

      Clipboard02.jpg

      See the, supposedly, blank space where the green box is? It’s like that in Modern Light theme too. I can toggle it, but it’s missing text or shouldn’t be there I guess?

      Thanks :)

      Tech Support
    • PowerArchiver and PACL for macOS

      spwolf

      Dear @Alpha-Testers and all of our users,

      time has come for testing of PowerArchiver and PACL for macOS.
      Please let us know here if you have Mac and can test latest builds.

      Features implemented:
      PowerArchiver 2020 - tabbing, opening, extracting, adding, testing, favorite folders, support for multiple languages, opening via Finder, explorer mode, installer.
      PACL 10 - support for most formats and features in Windows version.

      Upcoming: Tools such as archive converter, batch zip, multi-extract.

      To start testing, please sign up here in this thread, and we will send you latest build.

      thank you!

      Ashampoo_Snap_Wednesday, November 20, 2019_12h54m56s_008_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m05s_009_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m14s_010_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m30s_011_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m39s_012_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h55m49s_013_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h56m00s_014_.png Ashampoo_Snap_Wednesday, November 20, 2019_12h54m43s_007_.png

      76e97ab9-8d75-4175-9ce8-446500031f38-image.png

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support

    FTP Option does not work

    Tech Support
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    • S
      steiale last edited by

      Task is quite simple.

      Compress folder and copy to ftp.

      I can make a profile but I can’t test my settings. Would be nice if there would be a test button.

      Ftp is accessible from commandline and works as expected.

      PA2009 runs say that backup was successfully. No file in ftp folder.

      Any ideas?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        check default folder in ftp profile… that could be the issue…

        S 1 Reply Last reply Reply Quote 0
        • S
          steiale @spwolf last edited by

          Already checked several times.

          Did some testing with the backup feature… A COMPLETE DESASTER…!!!

          No scheduled backup was run. So no backups at all.

          But a small light at the end of the tunnel. When I run a backup of a dir like about 200MB it seems to work. Even the ftp does work then. But when I try to make a backup of dirs having GBs it doesn’t even start.

          Hope this is a RC issue… This was the reason I bought it for. Doing backups from my servers and copy away via ftp.

          Regards, Alex

          S 1 Reply Last reply Reply Quote 0
          • S
            steiale @steiale last edited by

            Did some more testing…

            ok… Here we go. When I use the zip format instead of 7zip it does work. Didn’t try scheduled backup yet, but the backup now to ftp does work.

            On another server with exactly the same ftp settings i get this in the log file…

            Backup to D:\Temp_PA468319321\kpi01-23-09-2008.zip started at 23.09.2008 08:31:27
            Backup Done. D:\Temp_PA468319321\kpi01-23-09-2008.zip
            Uploading D:\Temp_PA468319321\kpi01-23-09-2008.zip
            connecting to ritstor
            220 Gene6 FTP Server v3.10.0 (Build 2) ready…

            230 User ritbackup logged in.

            setting directory
            Uploading kpi01-23-09-2008.zip
            Error uploading file. Check if destination path exists and you have write access.
            Also check passive mode if you are behind NAT or firewall.
            Backup Done. — 23.09.2008 08:31:57

            Any ideas… The same ftp profile on another server does work. The file shall be written just to the ftp root dir.

            Regards, Alex

            S 1 Reply Last reply Reply Quote 0
            • S
              steiale @steiale last edited by

              Is there any file limit in zip or PA?

              The most important folder has 106000 files and 37 GB.

              When I try to backup that folder, PA hangs and the log is empty…

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                as I said before, check destination folder in ftp settings… it is ~, remove that completly and try again.

                There is no file limit in Zip/7zip, but backing up 37 GB of files will take huge amount of time, both first to the disk and then to the ftp.

                I dont think PA hangs, it it building file list for 106000 files… Just leave it on.

                1 Reply Last reply Reply Quote 0
                • S
                  steiale last edited by

                  ok… Doing tests now… Will tell you…

                  Anyway… Thank you very much for the support…

                  1 Reply Last reply Reply Quote 0
                  • S
                    steiale last edited by

                    Backups didn’t even start. How can I check if the scheduler is working? Is the scheduler just working if I am logged in? As soon as I logged in PA started.

                    I also have another problem. PA stops with an error message of no space left or file access forbidden. There is more than enough space left on the device. I also tried to use another disk. Same issue here.

                    1 Reply Last reply Reply Quote 0
                    • S
                      steiale last edited by

                      Error writing to a file.

                      Possible reasons: Disk full or no write permissions.
                      Please check if you have permissions to write to this folder.

                      Vista users:
                      In Microsoft Vista, writing to certain folders is not allowed (i.e. C:\Program Files).
                      You will need to start PowerArchiver as Administrator. If you are extracting files you
                      can use drag and drop from PowerArchiver main interface to extract files to that folder.
                      Uploading D:\Temp_PA1653574904\kpi01-24-09-2008.7z

                      There is still 300GB left an D:

                      spwolf 3 Replies Last reply Reply Quote 0
                      • S
                        steiale last edited by

                        This might help with the scheduler thing…

                        Task Scheduler failed to start “\blabla.pbs” task for user “blablub\Administrator”. Additional Data: Error Value: 2147943645.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @steiale last edited by

                          @steiale:

                          Error writing to a file.

                          Possible reasons: Disk full or no write permissions.
                          Please check if you have permissions to write to this folder.

                          Vista users:
                          In Microsoft Vista, writing to certain folders is not allowed (i.e. C:\Program Files).
                          You will need to start PowerArchiver as Administrator. If you are extracting files you
                          can use drag and drop from PowerArchiver main interface to extract files to that folder.
                          Uploading D:\Temp_PA1653574904\kpi01-24-09-2008.7z

                          There is still 300GB left an D:

                          try using zip instead of 7zip…

                          as to the task scheduler - edit the task, and make sure your username and password is entered in the task scheduler properly - that is the only way task will start without you logged in (i assume that is the issue)…

                          S 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @steiale last edited by

                            (or uncheck optimized from 7z settings).

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @steiale last edited by

                              is this one of the time backup and later you will be using incremental backups for only changed files?

                              1 Reply Last reply Reply Quote 0
                              • S
                                steiale last edited by

                                I always want to use full backups. Have bad experiances with incremental backups.
                                In a first step I used zip as suggested… I will see tomorrow.

                                I also set the password as you mentioned.

                                Thank you!

                                1 Reply Last reply Reply Quote 0
                                • S
                                  steiale last edited by

                                  Backups did partly work… I will do some further testing…

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    steiale @spwolf last edited by

                                    @spwolf:

                                    try using zip instead of 7zip…

                                    That didn’t solve the issue. Any other ideas?

                                    spwolf 1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @steiale last edited by

                                      @steiale:

                                      That didn’t solve the issue. Any other ideas?

                                      well what was the issue?

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        steiale last edited by

                                        Sorry…

                                        Error writing to a file.

                                        Possible reasons: Disk full or no write permissions.
                                        Please check if you have permissions to write to this folder.

                                        Vista users:
                                        In Microsoft Vista, writing to certain folders is not allowed (i.e. C:\Program Files).
                                        You will need to start PowerArchiver as Administrator. If you are extracting files you
                                        can use drag and drop from PowerArchiver main interface to extract files to that folder.
                                        Uploading D:\Temp_PA1653574904\kpi01-24-09-2008.7z

                                        There is still 300GB left an D:

                                        1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware last edited by

                                          you are still trying with 7z :).

                                          Download final release from download page or via Web Update.

                                          If you want to use 7zip, try using Normal setting which takes up a lot less memory. Try with Zip as well.

                                          How many files/folders are you compressing in total?

                                          S 1 Reply Last reply Reply Quote 0
                                          • S
                                            steiale @spwolf last edited by

                                            This was what I was trying to say. i used zip and it still didn’t work. Even with final version…

                                            Not so much… Something like 7GB, 8 Folders… I always use the normal setting… Never tried full or incremental.

                                            spwolf 2 Replies Last reply Reply Quote 0
                                            • spwolf
                                              spwolf conexware @steiale last edited by

                                              @steiale:

                                              This was what I was trying to say. i used zip and it still didn’t work. Even with final version…

                                              Not so much… Something like 7GB, 8 Folders… I always use the normal setting… Never tried full or incremental.

                                              above error is 7zip error not zip.

                                              Check compression - make sure it is Normal, not Ultra/Max (not backup type, compression strenght).

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware @steiale last edited by

                                                you can send us that pbs file at support at conexware.com so we can take an look, but please download final version of PA before so we can make sure this has not been address already… thanks!

                                                S 1 Reply Last reply Reply Quote 0
                                                • S
                                                  steiale @spwolf last edited by

                                                  @spwolf:

                                                  you can send us that pbs file at support at conexware.com so we can take an look, but please download final version of PA before so we can make sure this has not been address already… thanks!

                                                  Like I said… It is the final version…

                                                  ok… but I will do some final test. I just right clicked and said create 7zip. At the same time I do right click an create zip.

                                                  We’ll see how far I come…

                                                  If this doesnt work I will send you the pbs file.

                                                  1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware last edited by

                                                    ok, what compression are you using with right click 7z? Try using Normal instead of Ultra…

                                                    1 Reply Last reply Reply Quote 0
                                                    • S
                                                      steiale last edited by

                                                      ok… Here we go…

                                                      The 7zip and zip with right click worked. So I checked which settings the right click options have. Changed the pbs file to these settings and starting the pbs worked finally…!!

                                                      The only thing I changed was putting the 7zip compression level fom utra to maximum. Then it worked and uploaded the file to the ftp server.

                                                      Now the scheduler has to work and I am happy…

                                                      1 Reply Last reply Reply Quote 0
                                                      • S
                                                        steiale last edited by

                                                        Here we go again… :-)

                                                        After the scheduled backups finish I see in the processes list that the PA.exes are still open. So I guess that after successful backup they won’t be closed…

                                                        And I still have on a Windows 2003 Server the problem that the task is not running. Only when I log in. But I gave the scheduled task a user and password. Any ideas?

                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                        • spwolf
                                                          spwolf conexware @steiale last edited by

                                                          @steiale:

                                                          Here we go again… :-)

                                                          After the scheduled backups finish I see in the processes list that the PA.exes are still open. So I guess that after successful backup they won’t be closed…

                                                          And I still have on a Windows 2003 Server the problem that the task is not running. Only when I log in. But I gave the scheduled task a user and password. Any ideas?

                                                          if task is nor running unless you login, you need to check in windows scheduler what the problem is - you can check directly in scheduler. Common problem there is that correct login/pass was not provided so schedule cant login.

                                                          as to the pa.exe staying in the background - send us your pbs and we will try it out.

                                                          thanks,

                                                          1 Reply Last reply Reply Quote 0
                                                          • S
                                                            steiale last edited by

                                                            I sent you the file.

                                                            I checked several times the scheduler… Still not knowing where the problem is… I will keep on searching.

                                                            1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware last edited by

                                                              did you check in Computer Managment> Task Scheduler? (or whatever it is called in Win2003)

                                                              1 Reply Last reply Reply Quote 0
                                                              • S
                                                                steiale last edited by

                                                                Yes I did and in the properties “run only if logged on” is not checked. No idea why this is not working. I gave the task also the right user and pass…

                                                                1 Reply Last reply Reply Quote 0
                                                                • S
                                                                  steiale last edited by

                                                                  Cant send you the pbs file. Its forbidden by our mailserver. Any other ideas…

                                                                  1 Reply Last reply Reply Quote 0
                                                                  • S
                                                                    steiale last edited by

                                                                    I tried to send you the text output… Forbidden either… But I think I found the error.
                                                                    The alert thing backup done was enabled… I disabled it… We’ll see tomorrow…

                                                                    1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware last edited by

                                                                      zip it and send it.

                                                                      Alert has nothing to do with task scheduler - it is problem with Win2003 task scheduler, as long as task is entered there, it has to run (nothing to do with PA itself anymore).

                                                                      1 Reply Last reply Reply Quote 0
                                                                      • S
                                                                        steiale last edited by

                                                                        ok… Maybe I should write things a bit clearer.

                                                                        One problem is that the task is not running in scheduler which is for sure a scheduler thing. Other tasks in scheduler do run perfectly on the same machine, so I thought it is maybe a small bug in writing fom PA to the scheduler in Win 2003.
                                                                        Now behaviour is even stranger. The scheduled backup is stated running in the scheduler but no PA is started… This makes me going mad… :-)

                                                                        The other problem was that PA is not closing after scheduled jobs. I found the error as I wrote above. You have to uncheck the alert. Maybe you should da this by default when having schedules tasks. If alert “backup done” is enabled then PA doen’t close after backup and stays open and in memory of course then.

                                                                        Regards, Alex

                                                                        1 Reply Last reply Reply Quote 0
                                                                        • spwolf
                                                                          spwolf conexware last edited by

                                                                          aha, i understand better now - problem is that we dont know if schedule is done when user is not logged in or when they are logged in - meaning, if we disabled it, many people will complain for not getting the done msg (it happened before).

                                                                          However we can leave an timer - that will work? Auto disable/ok after 10 minutes for example?

                                                                          1 Reply Last reply Reply Quote 0
                                                                          • S
                                                                            steiale last edited by

                                                                            Perfect!!!

                                                                            :-)

                                                                            S 1 Reply Last reply Reply Quote 0
                                                                            • S
                                                                              steiale @steiale last edited by

                                                                              ok… everything seems to work now. I made a complete new pbs and scheduler job. This one runs now… No Idea why because it is exactly the same as the one one that didn’t run.

                                                                              Thanks for the great support!!

                                                                              1 Reply Last reply Reply Quote 0
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