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    • Config settings doesn't impact PA behaviour...

      pirrbe

      PA2023 Win10, (same problem with older releases but never reported)
      PA Soft is installed on partition D. (exclusive for installed progs)
      Then I created on my partition G: the folders as configured in PA Settings ‘Folders’.

      0fcf1b09-1b91-4b74-b250-f8cf908a3348-Ashampoo_Snap_maandag 20 maart 2023_11h54m34s.png

      Screenshot 2023-03-20 121152.png

      The problem : Any activity on PA is saved in these folders…
      PA ignores them and still use the default settings. Whats wrong ? Regards, Pirrbe

      Tech Support
    • Missing pdf markups in pdf preview

      L

      I am still using Powerarchiver 2022 and it does not show pdf markups in the preview. Is there a setting to get version 2022 to show pdf markups in the preview? If not, does this work in version 2023?

      Tech Support
    • Question about PA Files...

      T

      The question that I have about PA archives is what happens if say ConeXware, as a company, dies in the future? What happens to any PA files that are created today? Can these files be decompressed with a copy of a PowerArchiver that can no longer phone home to the mothership thus can’t be registered or activated?

      I mean, I can understand that new PA files wouldn’t be able to be created if the program isn’t registered but what about an un-registered copy because well, the question that I posed above?

      It’s questions like this that make me not want to store anything really valuable in PA files out of fear that I, at some point in the future, might lose access to said data inside those files. OK, 7ZIP might not be able to compress as heavily as PA but at least it’s open source and any 7ZIP files will still be able to be read and decompressed ten, twenty, or fifty years from now.

      Tech Support
    • Functions in Windows 11 context menu no longer work after last Windows Update

      T

      For some reason, the PowerArchiver functions in the Windows 11 context menu no longer work after the last Windows Update. Only the functions in the classic context menu function as they should.

      I’ve tried uninstalling PowerArchiver and using RevoUninstaller to remove all bits and pieces that were left behind and did a clean install of PowerArchiver, it didn’t fix the issue. Other items in the Windows 11 context menu work.

      Tech Support
    • Multi Extract doesn't extract in parallel in Windows 11

      Z

      Is this a known problem? Is there a fix coming? This is a primary reason I buy PA.

      I’ve tried both methods I know to extract multiple zips at the same time. 1) Multi Extract feature in the GUI. 2) In Windows File Explorer, select multiple zips, right click, use PA context menu to Extract or Extract To…

      Is there a setting I missed? Or maybe it really is processing in parallel, but I can’t detect it? Nothing tells me in the Processes in Task Manager that multiple PA extracts are running. And my CPU, memory and disk resources do not look like a lot of extracts are running.

      I’m using PA 2022 Standard version 21.00.18 on Windows 11 Pro version 10.0.22621 Build 22621.

      Tech Support
    • Functions in Windows 11 Context Menu don't work in some directories

      P

      In the latest version of PA, on W11 (latest build/SP) when you try to use the first level context menu - NOTHING HAPPENS (particularly when you do this from Downloads or Documents folders) - however I noticed that it DOES WORK when you use the context menu from the Desktop. Going to the second level context menu does work however.

      Tech Support
    • PA 2023 Preview versus PA2022

      pirrbe

      Is the version Preview 2023 also considered to be tested by the testteam ? In the past we got messages in the forum for testing out version x.x, to be downloaded by fastring, or I missed the one for 2023. (I discovered 2023 on the official web…)
      CU, Pirrbe

      .

      Tech Support
    • Missing virtual driver in Patchbeam

      pirrbe

      PA 2023 22.00.08
      Long time no seeing. So I start up the new year with a first problem : the virtual driver cannot be installed. Reason : it is missing in the Fast Ring PatchBeam Update Service…
      Virtual driver PA 2023-01-28 152607.png
      It seems a standard problem with new releases :-)
      Can I have a link or can it be fixed. Thank you. CU later

      Tech Support
    • How to get a registering code?

      N

      Hi there, been a user since 13 years now and in past whenever I had a problem or question I could email, however since 3 weeks it seems like everybody is dead?

      Anyway, as kind of a last resort, I post this email a 4th time but in this forum instead now, in the hope for help:
      "This is the 3rd time I am emailing you guys as I am missing a working code for the preview of Power Archiver 2023

      Can you please help me? I am a 13 years lasting customer of yours, and I am shocked thatr for whatever reason my support tickets are ignored now, why?

      thanks in advance!
      All the best!
      Joerg"

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • PA 21.00.18 Action / Test behaves oddly for me on .PA files

      Brian Gregory

      PA 21.00.18 running on Windows 7 64 bit.
      I made a big .PA file and thought I’d check it was made correctly with Menu / Actions / Test.
      Discovered:
      a) PA always issues a UAC prompt to do this!
      b) PA always says there are many errors in PA files.

      Tech Support
    • PA 21.00.18 testing via context menu causes extraction of files

      D

      When the function for testing archives is invoked via the shell context menu (PowerArchiver > Test) then all the files in the archive get extracted to the current folder.

      The test dialog reports as many errors as there are files in the archive but it fails to give any hint as to which files are supposed to be erroneous or what the nature of the problem might be. Comparing the extracted files to the originals shows no differences at all.

      The .7z in question was produced with maximised compression settings in 7zip (taking forever but resulting in smaller archives than .7z produced by PowerArchiver with maximised settings). Therefore I wanted to see whether PowerArchiver can at least test .7z that it produced itself. Hence I had PowerArchiver convert a .pa with the same contents to .7z. There weren’t any errors reported but the resulting .7z contained fewer than half of the files contained in the .pa (137 of 366), so I scratched that test.

      Performance is abysmal when testing via the context menu (e.g. almost 2 minutes for testing a .7z that 7zip tests in 4 seconds), but that is most likely due to the fact that the extracted files are written to disk. Testing the same .7z in the PowerArchiver GUI takes only 8 seconds but causes the mysterious appearance of a UAC dialog, as reported elsewhere.

      The testing function is vital because PowerArchiver has a history of producing archives that it cannot unpack without errors or that do not conform to the respective file format standards (e.g. ZIP) so that other programs report them as erroneous.

      The point of creating archives is that the files in them will most likely have to be extracted at some point. If the extraction cannot be guaranteed to produce correct results then the whole program is absolutely pointless. Actually, worse than pointless - it causes data loss and hence damage.

      Tech Support

    Power Archiver does not automatically import last session

    Tech Support
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    • P
      ProUser last edited by

      For some reason on a multi-session disc, PA erased the last session and only the last recording remained on the disc… :confused:

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        we need more information on what exactly you did and how.

        It should import last session to the new session - last session is what is read by Windows. So you always have single session that is being read.

        P 1 Reply Last reply Reply Quote 0
        • P
          ProUser @spwolf last edited by

          First, I recorded 700 mb of data to a Sony DVD+RW disc, starting a multisession. Several days later I tried to add 1.4 gb of data to the disc, starting the burner from the tray icon, however I did not see the previously burnt data listed in the window - just the name of the disc (“New”). All attempts to import session manually failed - however “use last session” was ticked as I imagine it should have bee. Refreshing did not help.

          I decided to start burning anyway. When the process finished, it turned out that only the newly added data was accessible.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            only if it is listed there, it will be imported… we will try to reproduce it on our computers, it might be something very specific…

            P 1 Reply Last reply Reply Quote 0
            • P
              ProUser @spwolf last edited by

              And one other thing - while I have your attention. Why is there no option to verify recorded data? This is a standard feature (and a very helpful one) of all burning software products. If you do not include it in the final version of PA, users will have to start some other software verifier (like CDcheck for example), but that means buying another license and simply makes no sense…

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                we will check that out and let you know…

                P 1 Reply Last reply Reply Quote 0
                • P
                  ProUser @spwolf last edited by

                  OK, it’s been two weeks now, and I have received no reply to my question.

                  If customers are awarded with silence for investing time into testing for and reporting bugs, they may not deem it viable next time round.

                  :(

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @ProUser last edited by

                    @ProUser:

                    OK, it’s been two weeks now, and I have received no reply to my question.

                    If customers are awarded with silence for investing time into testing for and reporting bugs, they may not deem it viable next time round.

                    :(

                    i suggest that you check with beta 3.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @ProUser last edited by

                      @ProUser:

                      And one other thing - while I have your attention. Why is there no option to verify recorded data? This is a standard feature (and a very helpful one) of all burning software products. If you do not include it in the final version of PA, users will have to start some other software verifier (like CDcheck for example), but that means buying another license and simply makes no sense…

                      it is already added to upcoming beta 4 :)

                      P 1 Reply Last reply Reply Quote 0
                      • P
                        ProUser @spwolf last edited by

                        Thank you for your answer. I did check and here is the result:

                        1. This time it imports the last session correctly
                        2. However, I found another bug with multisession:

                        • I recorded several files
                        • I set a couple of them to be removed and at the same time added another one for recording
                        • Recording failed before even starting - with an error message
                          3. Other things I have noticed: When selecting files to burn one has a choice of Add folders… and Add files… buttons. Whatever is selected first the window closes and has to be opened again to make a second selection. Isn’t it better for this window to stay open until it is willfully closed (this is how it is done in Ashanmpoo Burning Studio for example)
                          4. There is still no way to verify the recording was correct - a function that is present in all onther recording software that I have tried or I own.
                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          we will check the issue 2., as to the verify - as I wrote one post above yours, function has been added to future beta 4 :)

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            ProUser @spwolf last edited by

                            Here is my feedback:

                            1. Thank you for including verification! :)
                            2. Also: Having an option to easily set to erase, then burn then verify with just ticks on a single screen is great! :)
                            3. However, the program does not show any progress bars for the erasure and verification tasks when they are ticked at the start screen (not the separate erasure screen). :( Users like to see progress displayed while burning/erasing/verifying and all burning software take this into account.
                            4. When the window is minimized during verification and then reopened before the end of the process, it remains white (blank)
                            5. There is no need for two separate add buttons - one for folders and one for files. Instead, a double click could open folders (to choose a file for adding from those inside), and a single click could just select the folder for adding.
                            What if I want to add 8 folders and 10 files? With the present disposition of the buttons, I will have to go back to the start screen 18 times and maybe every time choose a different button to proceed!
                            6. Burner tray should not open automatically. What if I have changed my mind and want to change the contents right away? Why not open the tray when the burner section is closed or - with a special button?
                            7. And finally: the problem with the simultaneous adding of new and removal of older files for recording still exists. Please, fix that! :confused:

                            Yours sincerely,

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              4. - thank you.
                              7. we can not reproduce this, please include more details.

                              5. Thats how it has to work for now, same system is used throughout PA.
                              6. Thats "requirement: of Windows, otherwise burner will not work properly.

                              3. create wish in wishlist forums please.

                              It is very hard for us to track issue reports where we have several issues in same thread. Please try to open several threads if issues are not the same.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                thanks

                                P 1 Reply Last reply Reply Quote 0
                                • P
                                  ProUser @spwolf last edited by

                                  Here is the problem in 7 above:

                                  1. I recorded and verified several files filling in a rewritable CD to the brim - in a single session
                                  2. closed the burner tray went back to start screen and
                                  3. removed a recorded file with the remove button
                                  4. added a new file for burning and started the process

                                  The process ended with an error - just like before (prebeta 3)

                                  spwolf 2 Replies Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @ProUser last edited by

                                    @ProUser:

                                    Here is the problem in 7 above:

                                    1. I recorded and verified several files filling in a rewritable CD to the brim - in a single session
                                    2. closed the burner tray went back to start screen and
                                    3. removed a recorded file with the remove button
                                    4. added a new file for burning and started the process

                                    The process ended with an error - just like before (prebeta 3)

                                    ah, you reused the interface - got it… will try that.

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @ProUser last edited by

                                      @ProUser:

                                      Here is the problem in 7 above:

                                      1. I recorded and verified several files filling in a rewritable CD to the brim - in a single session
                                      2. closed the burner tray went back to start screen and
                                      3. removed a recorded file with the remove button
                                      4. added a new file for burning and started the process

                                      The process ended with an error - just like before (prebeta 3)

                                      Please try Beta 5, via web update. Let us know if this issue has been fixed.

                                      thanks!

                                      P 1 Reply Last reply Reply Quote 0
                                      • P
                                        ProUser @spwolf last edited by

                                        I don’t want to sound pessimistic, but this b5 version seems simply unworkable with regard to its burner function. The drag and drop feature is a disaster. I use Servant Salamander v2.5 file manager and I tried to drag and drop files from it for burning by selecting four folders in it and here is what happened:

                                        1. Instead of dropping the four selected folders, it just copied 1 folder and filled it with four copies of the original files.
                                        2. I tried to remove them and add some more files. The program crashed.
                                        3. I started over again. Copied the four folders one at a time. This worked. For some reason though the bar at the bottom of the screen (where empty space is shown) filled up although the files were not big.
                                        4. I removed the files the bar did not clear.
                                        5. I tried to add the files again but the program crashed on me and that was that.

                                        spwolf 1 Reply Last reply Reply Quote 0
                                        • spwolf
                                          spwolf conexware @ProUser last edited by

                                          @ProUser:

                                          I don’t want to sound pessimistic, but this b5 version seems simply unworkable with regard to its burner function. The drag and drop feature is a disaster. I use Servant Salamander v2.5 file manager and I tried to drag and drop files from it for burning by selecting four folders in it and here is what happened:

                                          1. Instead of dropping the four selected folders, it just copied 1 folder and filled it with four copies of the original files.
                                          2. I tried to remove them and add some more files. The program crashed.
                                          3. I started over again. Copied the four folders one at a time. This worked. For some reason though the bar at the bottom of the screen (where empty space is shown) filled up although the files were not big.
                                          4. I removed the files the bar did not clear.
                                          5. I tried to add the files again but the program crashed on me and that was that.

                                          nothing pesimistic there, bug with adding folders… will be fixed next version. Thats why we have betas :-)

                                          1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware last edited by

                                            Please check RC1 via web update and let us know if everything works properly now.

                                            thank you!

                                            1 Reply Last reply Reply Quote 0
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