Web Update issue
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Why does the Check for new version option says there is an update for PowerArchiver 2009 showing Program Name: PowerArchiver, Installed Version: N/A, Latest Version: 11.00.42 immediately after running the Virtual Drive web update component download and then closing web update for Virtual Drive?
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@Keith:
Why does the Check for new version option says there is an update for PowerArchiver 2009 showing Installed: N/A immediately after running the Virtual Drive web update component download and then closing web update for Virtual Drive?
Because that is the way you are installing Virtual Drive, via web update.
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I was checking for new version from the Help menu and it showed Program Name: PowerArchiver, Installed Version: N/A, Latest Version: 11.00.42 after running the web update for Virtual Drive from the Burner menu which showed, Program Name: PowerArchiver Virtual Drive Emulator, Installed Version: N/A, Latest Version: 1.0.0.5 and then cancelling web update for Virtual Drive.
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please take an screenshot and send it…
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Screenshot Attached.
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does it happen everytime you try that?
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Yes until I restart PowerArchiver
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when you restarted PA it works fine? But when does it start showing NA again?
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After running Web Update for other components such as Virtual Drive and closing the update window.
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can you please post step by step to reproduce the issue? Thanks a lot!
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Click on Virtual Drive in the Burner menu, then click Yes when prompted to download Virtual Drive if it is not installed, the Web Update appears, just click Close, then click on Check for new version on the Help menu.