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    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    PowerArchiver Outlook Plug-In 2.03

    Tech Support
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    • moles42
      moles42 Alpha Testers last edited by

      I’ve never used it before but I’ve been unable to get it working or to even show in my outlook 2007.
      what am I doing wrong guys please?

      just upgraded to 2009 pro but never used this plug-in before…can someone please help this silly old fart to configure correctly please.

      thank you.

      see below for my current outlook tabs…no sign of new tab for PA.

      currently using vista home premium
      PA 2009 Pro
      Microsoft Office 2007 Enterprise

      I did by the way make sure outlook was closed before installing plug-in.

      Windows 10 Pro x64
      Intel Core 2 Duo E6850 @ 3.00GHz
      4.00GB Dual-Channel DDR2 @ 399MHz
      NVIDIA GeForce GT 730

      1 Reply Last reply Reply Quote 0
      • moles42
        moles42 Alpha Testers last edited by

        decided to uninstall and forget it…
        couldn’t find any help anywhere on the internet regarding this problem.

        Windows 10 Pro x64
        Intel Core 2 Duo E6850 @ 3.00GHz
        4.00GB Dual-Channel DDR2 @ 399MHz
        NVIDIA GeForce GT 730

        1 Reply Last reply Reply Quote 0
        • moles42
          moles42 Alpha Testers last edited by

          I managed to find an older version of the plug-in…version 1.0.5.0 and it installed and showed the tab in Outlook 2007 as it’s supposed to but as you see it’s informing me I need to update.
          I then tried updating with the latest outlook plug-in and it removed the PA tab from outlook.

          can anyone please confirm this? or let me know if there is a fix please?

          Windows 10 Pro x64
          Intel Core 2 Duo E6850 @ 3.00GHz
          4.00GB Dual-Channel DDR2 @ 399MHz
          NVIDIA GeForce GT 730

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            what version of windows are you using?

            thanks!

            1 Reply Last reply Reply Quote 0
            • moles42
              moles42 Alpha Testers last edited by

              as i stated above…vista 32bit home premium.

              sorry i didn’t state 32 bit above.

              Windows 10 Pro x64
              Intel Core 2 Duo E6850 @ 3.00GHz
              4.00GB Dual-Channel DDR2 @ 399MHz
              NVIDIA GeForce GT 730

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                Where did you install PAOP? Works fine on 32bit Vista here.

                thanks,

                1 Reply Last reply Reply Quote 0
                • moles42
                  moles42 Alpha Testers last edited by

                  it defaulted to powerarchiver plugin folder…
                  I assumed it detected it correctly?
                  was I wrong in letting it install there?

                  Windows 10 Pro x64
                  Intel Core 2 Duo E6850 @ 3.00GHz
                  4.00GB Dual-Channel DDR2 @ 399MHz
                  NVIDIA GeForce GT 730

                  spwolf 1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware @moles42 last edited by

                    @moles42:

                    it defaulted to powerarchiver plugin folder…
                    I assumed it detected it correctly?
                    was I wrong in letting it install there?

                    nope, just asking so we can try to reproduce.

                    PAOP 2.03 was not changed for PA 2009, it is same release as before…

                    1 Reply Last reply Reply Quote 0
                    • moles42
                      moles42 Alpha Testers last edited by

                      I’ve tried clean installations of PA and the outlook plugin and several reboots but all to no avail I’m afraid…strange how the early version installed correctly.

                      Windows 10 Pro x64
                      Intel Core 2 Duo E6850 @ 3.00GHz
                      4.00GB Dual-Channel DDR2 @ 399MHz
                      NVIDIA GeForce GT 730

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @moles42 last edited by

                        @moles42:

                        I’ve tried clean installations of PA and the outlook plugin and several reboots but all to no avail I’m afraid…strange how the early version installed correctly.

                        it has nothing to do with PA specifically, but with Outlook and PAOP integration. So no need to uninstall PA.

                        What other Outlook plugins do you have installed?

                        thanks

                        1 Reply Last reply Reply Quote 0
                        • moles42
                          moles42 Alpha Testers last edited by

                          the only other program i have linked with outlook is a backup program specifically designed for outlook by microsoft to backup my ‘pst’ file.

                          i took the liberty of removing it though on my second attempt just in case it was conflicting with the plug-in.
                          the older version of the plug-in installed ok though with the backup program still installed.

                          hope that helps.

                          Windows 10 Pro x64
                          Intel Core 2 Duo E6850 @ 3.00GHz
                          4.00GB Dual-Channel DDR2 @ 399MHz
                          NVIDIA GeForce GT 730

                          moles42 1 Reply Last reply Reply Quote 0
                          • moles42
                            moles42 Alpha Testers @moles42 last edited by

                            I’m guessing you couldn’t find any fault with the outlook plug-in then guys?

                            Windows 10 Pro x64
                            Intel Core 2 Duo E6850 @ 3.00GHz
                            4.00GB Dual-Channel DDR2 @ 399MHz
                            NVIDIA GeForce GT 730

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              we didnt have time yet - it didnt install once for me until i restarted my computer because outlook.exe was left in the memory…

                              We will check it out more once we get to it and let you know… thanks

                              1 Reply Last reply Reply Quote 0
                              • moles42
                                moles42 Alpha Testers last edited by

                                sorry spwolf…didn’t mean to sound as if I was chasing you guys…was only curious.

                                thank you.

                                Windows 10 Pro x64
                                Intel Core 2 Duo E6850 @ 3.00GHz
                                4.00GB Dual-Channel DDR2 @ 399MHz
                                NVIDIA GeForce GT 730

                                spwolf 2 Replies Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @moles42 last edited by

                                  @moles42:

                                  sorry spwolf…didn’t mean to sound as if I was chasing you guys…was only curious.

                                  thank you.

                                  we will have more time in upcoming week, and i will let you know of course, dont worry.

                                  1 Reply Last reply Reply Quote 0
                                  • spwolf
                                    spwolf conexware @moles42 last edited by

                                    p.s. 1.xx should work fine if it works…

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      amh209 last edited by

                                      When I had an issue with the plug-in it was Outlook disabling it.

                                      Here is the link that helped my problem, don’t know if it will help yours.

                                      http://www.powerarchiver.com/forums/showthread.php?t=2774&highlight=Plug-in

                                      1 Reply Last reply Reply Quote 0
                                      • moles42
                                        moles42 Alpha Testers last edited by

                                        thank you friend for trying to solve for me…
                                        however I’d already searched the forum and found that post several days ago and my situation wasn’t the same I’m afraid to say.
                                        I had no disabled programs/plug-ins listed in outlook…but thanks again for your response.

                                        Windows 10 Pro x64
                                        Intel Core 2 Duo E6850 @ 3.00GHz
                                        4.00GB Dual-Channel DDR2 @ 399MHz
                                        NVIDIA GeForce GT 730

                                        1 Reply Last reply Reply Quote 0
                                        • A
                                          amh209 last edited by

                                          Bummer, I was hoping that would help. I know how much I use the plug-in, would almost be lost without it. Sure is handy feature!

                                          1 Reply Last reply Reply Quote 0
                                          • A
                                            amh209 last edited by

                                            Thinking outside the box here, I have Outlook 2007 on all three of my computers. Two run Vista, the other XP. On both of my Vista computers I have the User Account Control turned off.

                                            I don’t know if this could be causing an issue or not. Just grasping at straws hoping to find something that might work for you.

                                            The other thought I have, could it be an anti-virus program not allowing the PAOP to install correctly?

                                            You have probably already thought of all this, just trying to toss some ideas out there.

                                            1 Reply Last reply Reply Quote 0
                                            • moles42
                                              moles42 Alpha Testers last edited by

                                              thanks buddy for continued help…
                                              I have UAC turned off and I use NOD32 anti-virus which I’m unable to stop intergrating into outlook 2007 without uninstalling it first.
                                              I am able to stop the antivirus monitoring my emails but it still remains intergrated into outlook.

                                              thanks again…hopefully the team here can find a solution over the coming weeks.

                                              Windows 10 Pro x64
                                              Intel Core 2 Duo E6850 @ 3.00GHz
                                              4.00GB Dual-Channel DDR2 @ 399MHz
                                              NVIDIA GeForce GT 730

                                              D 1 Reply Last reply Reply Quote 0
                                              • D
                                                davidsplash @moles42 last edited by

                                                solution unistall pa and all plugins and outlook install outlook reinstall pa

                                                1 Reply Last reply Reply Quote 0
                                                • moles42
                                                  moles42 Alpha Testers last edited by

                                                  thanks for suggestion David…sorry to say it didn’t solve my problem but instead created me with a whole new one.
                                                  finally got it sorted after an hour or so but still no outlook plug-in I’m afraid.

                                                  thanks again.

                                                  Windows 10 Pro x64
                                                  Intel Core 2 Duo E6850 @ 3.00GHz
                                                  4.00GB Dual-Channel DDR2 @ 399MHz
                                                  NVIDIA GeForce GT 730

                                                  MarcFou 1 Reply Last reply Reply Quote 0
                                                  • MarcFou
                                                    MarcFou @moles42 last edited by

                                                    I’ll take a stab at it here. Open Outlook. Goto the Tools menu and select Trust Center.

                                                    In the Trust Center click on Add-ins on the left side. Do you see an entry that reads ‘PAOP’ under ‘Active Application Add-ins’?

                                                    If not, then at the bottom of the windowyou’ll see ‘Manage: Com Add-ins’. Click the Go button. In the new window, click the Add button and browse to the location of ‘PAOUTLOOK.DLL’ and select it. Click Ok.

                                                    You may have to restart Outlook for the plugin to load.
                                                    attachment_p_15831_0_screen1.png
                                                    attachment_p_15831_1_screen2.png

                                                    1 Reply Last reply Reply Quote 0
                                                    • moles42
                                                      moles42 Alpha Testers last edited by

                                                      thank you Marc for your efforts in getting the plug-in to work for me…however I’d already took to reinstalling vista onto a new hard drive and after the reinstallation of additional programs I now see that the program is now working correctly.

                                                      I realise this hasn’t given us an answer as to why it happened in the first place but I appreciate your efforts.

                                                      thanks again,

                                                      Mike.

                                                      on a side note Marc…have your days as an Opera skinner finished for good these days?..I still use on occassion your last skin for opera after we communicated over it.

                                                      Windows 10 Pro x64
                                                      Intel Core 2 Duo E6850 @ 3.00GHz
                                                      4.00GB Dual-Channel DDR2 @ 399MHz
                                                      NVIDIA GeForce GT 730

                                                      MarcFou 1 Reply Last reply Reply Quote 0
                                                      • MarcFou
                                                        MarcFou @moles42 last edited by

                                                        Well it was worth a try. Maybe that info will help someone else in the future. But Im glad you got it resolved.

                                                        Opera? I havent used it for a couple years now. Every now and then I test drive it to see whats new. Drop me an email some time,

                                                        1 Reply Last reply Reply Quote 0
                                                        • M
                                                          Mili conexware last edited by

                                                          moles42,
                                                          any luck with the new PAOP and 39?

                                                          Thanks!

                                                          1 Reply Last reply Reply Quote 0
                                                          • moles42
                                                            moles42 Alpha Testers last edited by

                                                            running Win 7x64 here Mili.

                                                            Windows 10 Pro x64
                                                            Intel Core 2 Duo E6850 @ 3.00GHz
                                                            4.00GB Dual-Channel DDR2 @ 399MHz
                                                            NVIDIA GeForce GT 730

                                                            1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware last edited by

                                                              i am closing this so there would be no possible confusion again :-)

                                                              1 Reply Last reply Reply Quote 0
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