PowerArchiver 2009 Pro Crash

[Keith Weisshar]

When I try to reset installation defaults after checking for updates PowerArchiver 2009 crashes?

Product
PowerArchiver 2009

Problem
Stopped working

Date
7/18/2008 9:26 AM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: POWERARC.EXE
Application Version: 11.0.0.42
Application Timestamp: 2a425e19
Fault Module Name: POWERARC.EXE
Fault Module Version: 11.0.0.42
Fault Module Timestamp: 2a425e19
Exception Code: c0000005
Exception Offset: 0069d8b2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 69fc
Additional Information 2: 0875c50577a438f391144f417add4f53
Additional Information 3: 4101
Additional Information 4: 38c4ba5732e2c83b500d6ec21b321cb6

[davidsplash]

we need a little more info like ram and windows version you have . i can not reproduce this on a windows 2000

[Keith Weisshar]

Windows Vista x64, 2GB of RAM. It only occurs when I try to set installation defaults after running the auto updater.

[Keith Weisshar]

PowerArchiver 2009 also crashes when I try to use the 64-bit skinning engine. Can you fix this issue.

[ivan]

The first issue - crash with “Set Defaults” function after “Web Update” will be fixed in Beta 2.

We couldn’t reproduce second bug with skinning problem on XP x64 nor on Vista x64, so we need either more info or the issue is maybe connected with first issue you specified.

[spwolf]

please check with beta 2