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    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Plugin's

    Tech Support
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    • J
      jamieewart last edited by

      i have version 10.21.17 and have downloaded the MSI plugin however its file extension is .ppf and when i go to instal a plugin its looking for extension .wcx will the above plugin work or do i need to rename the extension.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        just doubleclick on .ppf file in windows explorer and PA will ask to install it.

        S 1 Reply Last reply Reply Quote 0
        • S
          Serhiy @spwolf last edited by

          @spwolf:

          just doubleclick on .ppf file in windows explorer and PA will ask to install it.

          Sorry, Spwolf, but .ppf files are not associated with PA (at least on my system) and I can’t find this extension in Options > Configuration > File Formats…

          So after double clicking that file, please select the PowerArchiver from the list (or provide the path to POWERARC.EXE, by default - C:\Program Files\PowerArchiver\POWERARC.EXE) and click OK
          Then PA will ask to install…

          Thanks,

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @Serhiy last edited by

            @NTFS:

            Sorry, Spwolf, but .ppf files are not associated with PA (at least on my system) and I can’t find this extension in Options > Configuration > File Formats…

            So after double clicking that file, please select the PowerArchiver from the list (or provide the path to POWERARC.EXE, by default - C:\Program Files\PowerArchiver\POWERARC.EXE) and click OK
            Then PA will ask to install…

            Thanks,

            thats an bug then… you can also open it inside of PA via Open button and it will ask for installation…

            thanks.

            S 1 Reply Last reply Reply Quote 0
            • guido
              guido last edited by

              How do I know the plugin installed? There’s nothing in the plugin folder.

              Windows 11 Pro ENU x64
              Intel Core I7
              32 GB RAM

              S 1 Reply Last reply Reply Quote 0
              • S
                Serhiy @guido last edited by

                @guido:

                How do I know the plugin installed? There’s nothing in the plugin folder.

                You don’t see the files in Program Files because PA stores them in:
                C:\ProgramData\ConeXware\PowerArchiver\Plugins
                (in Windows Vista)
                (common Application Data folder)

                Vista UAC requirements do not allow writting to Program Files…

                You can see the plugins list and add/remove them in Configuration > Plugins…

                Thanks,

                Serhiy

                1 Reply Last reply Reply Quote 0
                • guido
                  guido last edited by

                  Found it.

                  The strange thing is, this plugin is installed in the folder.

                  C:\Documents and Settings\All Users\…

                  My guess is that everybody gets the plugin instead of only me. Is this wanted behavior?

                  Windows 11 Pro ENU x64
                  Intel Core I7
                  32 GB RAM

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    Serhiy @spwolf last edited by

                    @spwolf:

                    thats an bug then…

                    It should be fixed then… :-)

                    1 Reply Last reply Reply Quote 0
                    • S
                      Serhiy @guido last edited by

                      @guido:

                      Found it.

                      The strange thing is, this plugin is installed in the folder.

                      C:\Documents and Settings\All Users\…

                      My guess is that everybody gets the plugin instead of only me. Is this wanted behavior?

                      As I wrote, PA stores them in Common Application Data folder. And from there they are avaiable TO THE ALL WINDOWS ACCOUNTS.
                      You are using Windows NT/2000 or XP…
                      so it is in C:\Documents and Settings\All Users…
                      In vista it is
                      in C:\ProgramData…

                      And it is normal behavior because it allows to install Plugins without Administrator permissions

                      guido 1 Reply Last reply Reply Quote 0
                      • guido
                        guido last edited by

                        One more thing. If I install a ppf by double clicking it, it looks like it is installed by a admin account instead of Current User.

                        Windows 11 Pro ENU x64
                        Intel Core I7
                        32 GB RAM

                        S 1 Reply Last reply Reply Quote 0
                        • guido
                          guido @Serhiy last edited by

                          @NTFS:

                          As I wrote, PA stores them in Common Application Data folder. And from there they are avaiable TO THE ALL WINDOWS ACCOUNTS.
                          You are using Windows NT/2000 or XP…
                          so it is in C:\Documents and Settings\All Users…
                          In vista it is
                          in C:\ProgramData…

                          And it is normal behavior because it allows to install Plugins without Administrator permissions

                          It could also install it for my account only. The files would be placed in C:\Documents and Settings\Guido\… I can access this folder also. And remove it without admin permission.

                          My question was if installing the it for all users is wanted behavior. I would at least expect a question if I want to install the plugin for myself or for all users.

                          I it’s for all users I guess C:\Documents and Settings\All Users… is fine. If it’s for myself only, I would expect the files to be in

                          C:\Documents and Settings\Guido…

                          Windows 11 Pro ENU x64
                          Intel Core I7
                          32 GB RAM

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            Serhiy @guido last edited by

                            @guido:

                            One more thing. If I install a ppf by double clicking it, it looks like it is installed by a admin account instead of Current User.

                            Did you receive UAC elevation prompts in vista? If you did that in WinXP then how do you know that it requires Admin rights?

                            1 Reply Last reply Reply Quote 0
                            • S
                              Serhiy @guido last edited by

                              @guido:

                              It could also install it for my account only. The files would be placed in C:\Documents and Settings\Guido\… I can access this folder also. And remove it without admin permission.

                              C:\Documents and Settings\Guido
                              is “User Application Data” folder avaiable only to specific Windows Account and unaccesible to others (except Administrator’s , of course)

                              @guido:

                              …My question was if installing the it for all users is wanted behavior. I would at least expect a question if I want to install the plugin for myself or for all users…

                              Ok, this Prompt can be added in the future version…

                              1 Reply Last reply Reply Quote 0
                              • guido
                                guido last edited by

                                It’s in XP. The thing is. After install, PA is opened. This installation is not registered.

                                Second point. If I close PA and reopen PA and look for my plugins in the configuration it’s empty.

                                I have open PA and from the main window I have to open the ppf file to install it. If I don’t do this, the plugin does not get installed.

                                Windows 11 Pro ENU x64
                                Intel Core I7
                                32 GB RAM

                                S 1 Reply Last reply Reply Quote 0
                                • S
                                  Serhiy @guido last edited by

                                  @guido:

                                  It’s in XP. The thing is. After install, PA is opened. This installation is not registered.

                                  Second point. If I close PA and reopen PA and look for my plugins in the configuration it’s empty.

                                  I have open PA and from the main window I have to open the ppf file to install it. If I don’t do this, the plugin does not get installed.

                                  It is because PA doesn’t seem to check if there any plugins in the folder. It looks up the Windows Registry in:
                                  HKEY_CURERNT_USER\Software\PowerArchiver\Plugins
                                  for them…
                                  And when you install the plugin it writes it’s path to the registry…

                                  Look! it uses HKEY_CURERNT_USER this means that plugins will be visible as “Installed” only for the current windows account.

                                  I think it wold be better instead of storing this information in registry just scan the Plugins folder for them…

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Serhiy last edited by

                                    BTW, storing this data to the registry privents the For-All-Users installation without admin permissions…

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware last edited by

                                      Will have to think about the answers :-).

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        jamieewart @spwolf last edited by

                                        well i have vista UAC turned off and i opened the files by selecting open archive, change file type to *.ppf then install it and it appears to be working.

                                        thanks for your help guys

                                        S 1 Reply Last reply Reply Quote 0
                                        • S
                                          Serhiy @jamieewart last edited by

                                          @jamieewart:

                                          well i have vista UAC turned off and i opened the files by selecting open archive, change file type to *.ppf then install it and it appears to be working.

                                          thanks for your help guys

                                          Actually you don’t have to disable UAC to do this. Just open the file as standard user. I don’t recommend disabling security features such as UAC at all. If some application requires disabling UAC to work properly then it’s its developers’ problem.

                                          1 Reply Last reply Reply Quote 0
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