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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Additional paths created in archive

    Tech Support
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    • P
      peterr last edited by

      I’m creating an archive with extension .tar.gz

      PA is creating additional paths in the archive, that is, creating a path that is NOT on the local system. The pathnames, in all cases, are being named with a backslash.

      It appears to be happening for all paths, where there are no files within that path.

      This is a problem I reported in April this year, see this post

      If I use PACL to examine the archive, it reports the additional paths, for example …

      pathname1\pathname2\pathname3\pathname4\
      0 Tarred 0% 0 04/12/2007 20:29:34 00001d73

      If I use 7-Zip or PEAZIP to open the archive created by PA, they both show the additional paths in the archive.

      Any chance of this being fixed please ??

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        is this happening to all paths or only if path+filename is over 99 char?

        thanks

        P 1 Reply Last reply Reply Quote 0
        • P
          peterr @spwolf last edited by

          @spwolf:

          is this happening to all paths or only if path+filename is over 99 char?

          It is happening to all paths that have no files.

          There were 3 paths that had no files, and PA created the archive with 3 additional paths, each path underneath those three, and they were all named backslash.

          I’m sure it is a different problem to the “length” problem.

          The length problem was occurring when extracting (uncompressing) a tar.gz, and this problem is happening when an archive is being created.

          Besides, I just checked one of those paths, and it was only 49 chars (path+filename).

          This would be easy to replicate, just create 2 paths, one with files in it, and one without files, then create an archive of tar.gz

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            thank you!

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              so it has to have 4 levels of path? can you attach example archive please?

              thanks

              P 1 Reply Last reply Reply Quote 0
              • P
                peterr @spwolf last edited by

                @spwolf:

                so it has to have 4 levels of path?

                Actually, a small test just showed the same error, and there were only 3 levels of paths. Here is the structure I used

                F:>dir temp\powera~1\ /s

                Directory of F:\temp\powera~1

                07/19/2007 03:49 PM

                <dir>.
                07/19/2007 03:49 PM

                <dir>…
                07/19/2007 03:56 PM

                <dir>pathwithfiles
                07/19/2007 03:49 PM

                <dir>pathwithoutfiles
                0 File(s) 0 bytes

                Directory of F:\temp\powera~1\pathwithfiles

                07/19/2007 03:56 PM

                <dir>.
                07/19/2007 03:56 PM

                <dir>…
                03/12/2007 02:41 PM 1,273 index.php
                1 File(s) 1,273 bytes

                Directory of F:\temp\powera~1\pathwithoutfiles

                07/19/2007 03:49 PM

                <dir>.
                07/19/2007 03:49 PM

                <dir>…
                0 File(s) 0 bytes

                Total Files Listed:
                1 File(s) 1,273 bytes
                8 Dir(s) 19,059,482,624 bytes free

                F:></dir>

                </dir>

                </dir>

                </dir>

                </dir>

                </dir>

                </dir>

                </dir>

                The folder was called ‘powerarchiver’, and I created a tar.gz of it, and yes, the same problem again. Other achivers show the extra path with a backslash, and here is the output from a verbose list from PAEXT

                PowerArchiver Command Line (PACL) Version 4.01 [Mar 07 2005]
                Copyright© 1999-2005 ConeXware, Inc. All Rights Reserved. Registered Version
                This product is licensed to: ******* *********
                Archive Extr.—ZIP,CAB,LHA,ARJ,RAR,ARC,ACE,TAR,GZIP,BZIP2,UUE,ZOO,B64,YENC,…
                Internet: http://www.powerarchiver.com Email: support@conexware.com

                Archive –> f:\temp\patest.tar.gz [GZIPed TAR]

                Name Length Method Ratio Size Date & Time CRC-32
                –---------- -------- -------- ----- -------- ------------------- --------
                powerachiver\pathwithfiles\index.php
                1273 Tarred 0% 1273 03/12/2007 14:41:56 00001ded
                powerachiver\pathwithoutfiles\
                0 Tarred 0% 0 07/19/2007 15:49:30 00001c1f


                *Totals 2 0 0% 0 07/19/2007 15:57:22

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  peter - powerarchiver also shows extra backslash or?

                  P 1 Reply Last reply Reply Quote 0
                  • P
                    peterr @spwolf last edited by

                    @spwolf:

                    peter - powerarchiver also shows extra backslash or?

                    PA only shows an empty path (screendump attached).
                    attachment_p_12276_0_pathwithoutfiles.gif

                    1 Reply Last reply Reply Quote 0
                    • ivan
                      ivan conexware last edited by

                      peterr,

                      The issue should be fixed in 10.20 Beta 3. Thanks!

                      P 1 Reply Last reply Reply Quote 0
                      • P
                        peterr @ivan last edited by

                        Thanks Ivan. :)

                        1 Reply Last reply Reply Quote 0
                        • ivan
                          ivan conexware last edited by

                          Please check with Beta 3 preview:
                          http://www.powerarchiver.com/test/release10/powarc1020b3.exe

                          and let us know if it works properly now.

                          thanks!

                          P 1 Reply Last reply Reply Quote 0
                          • P
                            peterr @ivan last edited by

                            Installed beta 3 preview, and used it to open the previously created archive, and noticed it didn’t show the path without files at all.

                            Created a new archive with Beta 3 preview, and PA didn’t show the path without files.

                            Here is what PAEXT showed with a verbose listing of the newly created archive patest2.tar.gz , displaying the path without files …

                            D:\PACL>paext -v f:\temp\patest2.tar.gz
                            PowerArchiver Command Line (PACL) Version 4.01 [Mar 07 2005]
                            Copyright© 1999-2005 ConeXware, Inc. All Rights Reserved. Registered Version
                            This product is licensed to: ******** ************
                            Archive Extr.—ZIP,CAB,LHA,ARJ,RAR,ARC,ACE,TAR,GZIP,BZIP2,UUE,ZOO,B64,YENC,…
                            Internet: http://www.powerarchiver.com Email: support@conexware.com

                            Archive –> f:\temp\patest2.tar.gz [GZIPed TAR]

                            Name Length Method Ratio Size Date & Time CRC-32
                            –---------- -------- -------- ----- -------- ------------------- --------
                            powerachiver\pathwithfiles\index.php
                            1273 Tarred 0% 1273 03/12/2007 14:41:56 00001ded
                            powerachiver\pathwithoutfiles
                            0 Tarred 0% 0 07/19/2007 15:49:30 00001bc3


                            *Totals 2 0 0% 0 08/02/2007 20:51:04

                            and this is what the Beta 3 preview release of PA showed , that path without files is not shown …
                            attachment_p_12430_0_patest2.jpg

                            1 Reply Last reply Reply Quote 0
                            • ivan
                              ivan conexware last edited by

                              Thanks!

                              Empty folders wasn’t shown at all in 10.20 - will be fixed in 10.20 Beta 3 Public.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                Please check with Beta 3 Rev2:
                                http://www.powerarchiver.com/test/release10/powarc1020b3.exe

                                and let us know if it is fixed.

                                thanks!

                                1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware last edited by

                                  Please check with with 10.20 RC1 and let us know what happens.

                                  http://www.powerarchiver.com/test/release10/powarc1020.exe

                                  thank you!

                                  P 1 Reply Last reply Reply Quote 0
                                  • P
                                    peterr @spwolf last edited by

                                    The path without files is now showing okay, in 10.20.09

                                    Thanks for fixing it. :)

                                    1 Reply Last reply Reply Quote 0
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