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    • Cannot convert archive to .zip, always creates .zipx

      C

      Converting an archive to .zip (using both the “Deflate (.zip, compatible)” and “Store” compression methods) always creates a .zipx file instead.

      pa-convert-zip-1.jpg
      pa-convert-zip-2.jpg

      Using the “Store” method sometimes creates a .zip file; I have seen it happen just now, but I cannot reproduce it.

      Tech Support
    • Self-extracting archive creation too messy!

      A

      Good morning,
      I have been using all compression programs for over 20 years, I have always found Winrar very easy to use when I create a self-extracting archive, even 7-zip is simple, “right click” and “create self-extracting archive”, because on powerarchiver it must be like this confused ?
      It doesn’t just create the archive, it opens a page where I have to select the file again, what kind of archive, which folder to create it, etc … you should learn from your competitors how to make life easier!

      Tech Support
    • PA archiving issue with large files and shows incorrect original content's size for all types of archives.

      G

      Hi,

      So refer this screenshot:

      image_2020-12-30_115129.png

      The properties panel that you see, is what I tried to compress, using PA, with following settigs:
      Extreme Strong optimize
      https://forums.powerarchiver.com/assets/uploads/files/1609079025475-image_2020-12-27_195344.png

      The process was stuck at 0% with no progress for over 8 Hours:

      PA.png

      Then the usual, clicking will make it go not responding.

      So, I could not get the files compressed using PA.

      I tried 7zip, and it worked, so that’s 1 issue.

      PA shows incorrect original(before compression) size of total contents.

      Refer the first screenshot.
      folder’s size is shown correctly in 7ZIP
      but not in powerarc.

      this happens with every archive, whether they are compressed in PA or not, whether it has only 1 file, or multiple files inside multiple directory.

      Neither does the archive property panel shows original content’s size.

      Tech Support
    • PA Not responding issue and Pause issue

      G

      Hi,

      So my rig is as below:
      CPU: Intel® Core™ i7-4720HQ CPU @ 2.60GHz (Turbo 3.7GHz)
      RAM: 16 Gigs DDR3
      Samsung SSD 860 EVO
      Windows 10 pro for workstations x64, freshly installed on 22nd Dec 2020, and updated.
      PA freshly downloaded on same day, so it’s 2021 x.x.62 version

      PA Stuck.png

      Issue and reproduction:
      If you start a compression, and if it’s mid way anywhere or even started, and you try to cancel it, the window will get stuck there, another click or key press will make the window not responding, then, and more will make windows to collect logs for crash, and the process will be terminated by windows

      On the other hand.

      If the process is mid way, and if you try to pause it, the compression, CPU utilization, RAM usage will stay/increase as if the compression if still going on, the whole process will take it’s course, instead of doing what we clicked on.

      So, both pause and cancel buttons are useless.

      Tech Support
    • powerarchiver starter 2021 high cpu usage

      N

      I recently installed PA 2021. But the PowerArchiver Starter, for my backups, keeps running at high CPU usage, I have to keep killing it, its running about 46% constantly.

      I have Windows 10 Pro, 20H2, build 19042.662

      Any ideas would be helpful.

      Thanks

      Tech Support
    • PowerArchiver Queue made worse

      G

      Just installed 2021 v20.00.63

      Now, when I add to queue, with or without using always use queue.

      The powerarc starter opens up in notification bar.

      and that’s it, no matter how many files I add to queue, no compression will start.

      I also cannot double click or right click the icon.

      If i end task for this, and disable queuing, compression works fine, just that I have to manually start individual tasks.

      it’s quite ironic that you guys took whole year to fix one issue, in this versions, which completely broke the queuing feature.

      Did you guys test it before releasing?

      Tech Support
    • PA does Negative compression, but 7zip does positive compression for same set of files

      G

      Hi,

      You can obtain the original file from here:

      https://pcsupport.lenovo.com/in/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo/80ej/59428436/cb32343883/downloads/driver-list/component?name=Power%20Management

      For Lenovo Y50-70 win 7 x64 bit, power management, get lenovo energy management

      Run the exe it will extract the installable drivers to C:\drivers

      I tried to compress the whole folder using PA using following parameters:
      Extreme, strong optimize.
      image_2020-12-27_195344.png

      This resulted in negative compression.

      However same file is compressed by 7zip alpha, with positive compression:

      PA Negative compression.png

      I understand that there are different algorithms, parameters used, and totally different software with unique sets of logics programmed, but see if compression algo can be optimized for such files.

      Tech Support
    • BUG: Dragging and dropping not working, hangs

      AluminumHaste

      Over the last few months, I’ve been trying to track down the cause of a hanging bug in PA.
      I have found a reliable test case (on my computer at least).

      I am trying to extract the folders/files from: https://github.com/codereader/DarkRadiant/releases/download/2.9.0/windeps.7z

      By selecting both folders, then dragging over to a Windows Explorer window on another HDD.
      I’m not sure what causes this but this just doesn’t do anything, progress bar appears, but nothing happens.
      PA shows about 5% CPU utilization and I’ve left this going all night and it never does anything.
      It doesn’t always happen, but this morning this is reliably failing for me.
      The folder I’m dragging to is under Git source control, but this also happens when dragging into other folders also, but not always, sometimes it works.

      If I do a regular extraction and use the dialog box to select the location to extract to, that always works.

      Windows 10 64bit Pro 20H2 (19042.630)
      Ryzen 3900X
      Anti Virus is built in Windows Security only.

      I captured a dump of the running process if that helps: https://drive.google.com/file/d/1WLzHG_fOAMtzGMMFLHlIElnQXhsoPyYd/view?usp=sharing

      Tech Support
    • UI Issue moving between different monitors

      G

      I have just installed 2021, but seems to have similar issues to 2019. If you move the app between differen monitors (with different resolutions) the app does not automatically adjust accordingly, so on one monitor I have the app is too big for the screen, whereas on another monitor it only takes up a small fraction of the screen.
      This was worse with 2019, where the fonts were totally screwed up, making the app unusable. This seems better in 2021, but still not working properly.

      Tech Support
    • PA 20.00.63 update still install 20.00.62

      2

      Hi.

      I have noticed after updating PowerArchiver through PatchBeam to 20.00.63, after the installer finished and I recheck for updates, it still tells me that I have version 20.00.62 installed and prompts to download 20.00.63 again.

      This also happens when I install from the offline setup file powarc200063.exe ( https://powerarchiverdl.cachefly.net/2021/powarc200063.exe ). It still installs version 20.00.62 and the process goes over and over again.

      Also, in PowerArchiver About screen I see version 20.00.62 but in Programs and Features in Windows 10, version 20.00.63 is displayed as being installed.

      Can someone check and see if they experience similar behavior?

      Thank you!

      Tech Support
    • Bug with opening an archive while a file is being extracted from an already opened archive

      A

      When I double click on a file within an archive the file gets temporarily extracted to being opened with the external program. When I now go back to the windows explorer and want to open another archive while the file from the first archive is still being extraceted, a new window of power archiver opens and immediatly closes. It opens and closes the new window repeatedly until the extraction of the file from the first archive is completed.

      I use the option that power archiver opens a new tab when another archive is opened.

      This happend with version 20.00.60. I wanted to update it to 20.00.63 as shown in the update window but it just updates to 20.00.62. It still shows that 20.00.63 is available but never seem to update to that version. The bug still exists though.

      Tech Support
    • PA very slow to launch (double click) html file from archive

      S

      I have some large zip files (~ 40 MB) with a lot of html files. When I double click on one of them in the archive, it takes a long time (eg 20 sec) for the file to be extracted and opened in the browser.

      I am using version 19.00.59.

      I discovered that the root cause of the problem is that all the files in the archive are extracted to the temporary dir before the selected file is launched.

      It does not appear to happen with other file types (such as pdf) nor when dragging a html file into the browser.

      I think I recall this issue being raised by someone else, but could not find it.

      Tech Support
    • Windows Explorer extension doesnt compress to .zip

      C

      On PowerArchiver 2021 (20.00.60) and windows 10, Both options in the windows explorer shell extension, “Compress to …zip” and “Compress to …zipx” create a .zipx file. ¿Its this intended?

      Tech Support
    • slow ring update?

      MrAngelus

      My slow ring still reads as 19.00.59… will it ever offer an update to 2021 or is that something I must do manually?

      Tech Support
    • PA 2021 associate formats popup Minor bug

      F

      Hello there,

      I was installing-uninstalling and reinstalling PA 2021 due to another bug when I noticed a minor popup “bug” if it is considered a bug, regarding application association with recommended formats.

      During PA installation you get to choose those options
      Installation 1.png

      I have ticked Associate PA with recommended formats

      Installation completes and when you open PA the defult theme is Windows Ribbon.
      When I changed it to Classic Theme, PA restarts for changes to take effect and then I get the below popup (Sorry I have a greek system)
      It asks: Do you want PA to associate with recommended formats now?
      Options: Associate for all users and Never show again.
      Popup 2.png

      I could swear that once I was changing themes and icons all the time to see which one I prefered and also toggling PA.exe to run as admin and windows compatibility mode and got this popup twice or tripple times.
      Well this one does not bother me at all, I just posted it for the records if needed!

      Tech Support
    • Inconsistency with disabled tabs and multiple instances of PA allowed

      A

      If I the Configuration > View > Standard > Disable Tabs option is checked, when double clicking inside archives on files supported by the internal viewer (PDF, JPEG etc.) they are opened in associated application rather than on a new tab in PA internal viewer, which is expected behavior.
      Next, if the Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking on archives associated with PA in Explorer they are opened in new PA instance when there is another one already running, which is expected behavior.
      But when Configuration > View > Standard > Disable Tabs option is checked AND Configuration > Miscellaneous > General > Reuse PA Windows is unchecked, when double clicking inside archives on archive files they are opened in the same instance of PA with no way to get back to the parent archive. I would expect, that when the user doesn’t want to use tabs AND want to use multiple PA instances, that in such case double clicking on archive located inside another archive, the second one would open in a new PA window.

      Tech Support
    • Typo in help output of command line tools

      T

      I’ve made the sections of the output bold to indicate where the typo is.

      Version 7 output
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      p|P : store relative Pathnames|store full Pathnames
      PP : store full Pathnames including drive
      c[0,1,2,10,11,13,15,17,19,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (z - use optimized compression method based on file exstension)
      g : create Solid archive (7Z format only)

      Version 9 output…
      Commands:

      a : add files to archive (default)
      u : update files to archive
      h : freshen files in archive
      m : move files to archive (files only)
      d : delete files from archive

      r : recurse subfolders
      P : store full Pathnames
      PP : store full Pathnames including drive
      p : store relative Pathnames
      c[0,1,2,10,11,12,13,14,15,16,17,18,19,u,l,p,w,b,d,z] : set compression level
      (0 - store; 1 - normal ; 2 - maximal)
      (10 - store, 11 - super fast, 13 - fast, 15 - normal, 17 - max, 19 - ultra
      (l - use LZMA, p - use PPMd, w - use WavPack, b - use BZIP2, d - use Deflate
      (o - use LZMA2
      (u - use pLZMA4, f - use ZSTD, k - use PPMd_sh, e - use Deflate64
      (z - use optimized strong compression method based on file exstension)
      (x - use optimized fast compression method based on file exstension)
      (m<filters|methods> - use custom set of filters and methods for .PA archive
      y[r|b|d|x|p|d] - filters reflate, bcj2, x64flt, rep, delta
      ypc<size> - custom rep c size
      ypm<size> - custom rep mem size
      yrx<size> - custom reflate zlib level (1-9)
      yt{x} - number of threads
      ya - debug mode
      mt : set multithreading on
      g : create Solid archive (7Z format only)

      Tech Support
    • Error updating from .58 to .60 via patchbeam

      skypx

      error.jpg

      Tech Support
    • Bug when extracting 7ZIP archives

      T

      I’ve found a bug when extracting files from a 7ZIP file, specifically when you tell PowerArchiver to extract only some files and folders from it. This is where the bug exists. You can tell PowerArchiver to extract only certain files but then it proceeds to extract the whole file and not just what you wanted.

      Tech Support
    • Drive Image creation

      T

      Sorry if I’m asking this in the wrong place.
      Can Powerarchiver create images of entire drives (e.g. C: system drive) to create drive image backups?
      Thanks,
      Tim

      Tech Support

    Bug: Non-english char filenames

    Tech Support
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    • M
      moo last edited by

      Archive filenames with non-english characters seem to be refused to open in the latest version of P.A. Earlier versions worked fine with foreign language filenames.

      I’m using Windows XP if this is in dispute elsewhere (PA 9.02.01)

      • Joel
      1 Reply Last reply Reply Quote 0
      • ivan
        ivan conexware last edited by

        Hello!

        Can you give us more information.

        1. Which is the archive format you are having problems with? Can you please try renaming some other format (if it is ZIP, then to e.g. CAB or 7-ZIP) to same archive filename, and then try opening.

        2. Does this happned from main PA or from shell extensions? Try both of them.

        3. What is your country? Does this filename contains only local country letters or UNICODE letters?

        4. Can you create 7-ZIP file and add some smallest archive with this filename to it and then send it to us so we can check. 7-ZIP will save filename even if it is UNICODE so we can check it on our machines.

        M 1 Reply Last reply Reply Quote 0
        • M
          moo @ivan last edited by

          My locale is Australia and default language is English. The characters in filenames that are causing problems are Hebrew characters on a FAT32 system, although the same problem occurs in NTFS. I presume this is a strange problem, considering that you provide a Malaysian version, etc.

          From what I have tested:

          a) The characters show as ? even in a right-click popup menu.

          b) Note that below problems are independent of whether I open from explorer or by File->Open in PA. Archives that open ordinarily with only roman letters in the filename do the following:

          • ZIP, 7Z, BH, LZH: open showing an empty archive
          • RAR: PA cannot open message
          • TGZ: “Error in TAR/GZIP file structure” -> PA cannot open message
          • PAE (Rijndale): “‘4294967295’ is not a valid integer value.” -> empty archive

          With your question: from main PA or shell extensions did you mean what I answered in (a)?

          I previously used PA 2001 which my University introduced me to and I don’t remember these problems, but I may have not been using such filenames; now when I reinstall PA 2001, I get the same problems, but I don’t know if there would have been common DLL’s that reinstalling 2001 would have kept from the newer version so I don’t know if the test was fair.

          Note that PA similarly doesn’t let me make archives with these unicode characters, simply because it doesn’t recognise it as a valid file, but it also doesn’t do anything logical to stop it, it just gives messages of confusion. Adding files with foreign characters sometimes works and sometimes doesn’t… I haven’t yet worked out the context.

          To illustrate, attached is an archive test.7z, containing a aש.7z which contains a שדכחך.txt, although this is not shown when the archive aש.7z is opened.

          I hope this helps (since it took time to experiment!)

          • Joel
            attachment_p_1175_0_test.7z
          ivan 1 Reply Last reply Reply Quote 0
          • ivan
            ivan conexware @moo last edited by

            Hello!

            The archive filename contains UNICODE character. PowerArchiver doesn’t support archives with UNICODE characters right now - planned for 9.5. This limitation was also in ALL previous versions.

            But, adding “those” files with UNICODE filenames is POSSIBLE. You can use 7-ZIP to add/extract archives with those filenames INSIDE, but only from main PA window (not shell extensions). Also extracting RAR archives with those filenames inside works fine.

            Other formats (ZIP, CAB, …) DO NOT support adding/extracting UNICODE filenames. This is general ZIP specification problem - no program can do it right now.

            So, please make sure all archive filenames are without UNICODE chars, but if need to compress those files, use 7-ZIP format which supports UNICODE filenames.

            M 1 Reply Last reply Reply Quote 0
            • M
              moo @ivan last edited by

              Hi, sorry, I hadn’t realised this was known to be unsupported. I mostly receive non-English filenames, so I just have to rename them, or not use PowerArchiver for now…

              Other formats (ZIP, CAB, …) DO NOT support adding/extracting UNICODE filenames. This is general ZIP specification problem - no program can do it right now.

              I’ve actually managed to extract RAR and maybe ZIP files with PowerArchiver that contained Unicode files, and it worked perfectly. I can’t test right now as I’m not in windows…

              • Joel
              ivan 1 Reply Last reply Reply Quote 0
              • ivan
                ivan conexware @moo last edited by

                No, you just have to use 7-ZIP format and non-unicode name for archive and you CAN add/extract/open/delete all the unicode files inside.

                There is no ZIP utility that supports unicode filenames. There are just few archive utilities that support unicode filenames, but PowerArchiver supports in INSIDE 7-ZIP archives (not ZIP or CAB) completely.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @ivan last edited by

                  You might be confused by seeing the Hebrew letters and thinking they were written in Unicode - Unicode is “just” an encoding standard for letters. You could have those same letters in several different encoding codesets and yet it wouldnt be the Unicode.

                  Due to limitations of old zip format, unicode is not supported so when you had support for Hebrew characters in zip, it was probably some other codeset and not unicode.

                  Only modern formats like 7zip and RAR support unicode because they were newer and they had built in unicode support. So basically, please use 7zip when you have to compress something with Unicode letters.

                  thanks!

                  TBGBe 1 Reply Last reply Reply Quote 0
                  • TBGBe
                    TBGBe @spwolf last edited by

                    There still seems to be a problem though.
                    Using PA to open the test.7z file that moo provided,

                    I cannot read Hebrew, so I apologise but:-

                    Open test.7z
                    PA shows that there is another 7z file inside:- a{HebrewChar}.7z
                    Trying to open this (with double click inside PA window), nothing is shown - the file appears empty!

                    However, using 7-zip File Manager (beta 4.09) I can see that
                    a{HebrewChar}.7z contains another single file {Hebrew}.txt

                    So it seems PA does not open the 7z file with these Unicode(?) characters in the Filename :confused:

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      moo @TBGBe last edited by

                      @TBGBe:

                      So it seems PA does not open the 7z file with these Unicode(?) characters in the Filename :confused:

                      That’s why Ivan wrote:
                      @ivan:

                      No, you just have to use 7-ZIP format and non-unicode name for archive and you CAN add/extract/open/delete all the unicode files inside.

                      • Joel
                      TBGBe 1 Reply Last reply Reply Quote 0
                      • TBGBe
                        TBGBe @moo last edited by

                        Yes but Spwolf said:

                        Only modern formats like 7zip and RAR support unicode because they were newer and they had built in unicode support. So basically, please use 7zip when you have to compress something with Unicode letters.

                        I was saying that PA support for 7zip format doesn’t support Unicode {yet}.

                        So I think the current situation is that the filenames (to be archived) may use Unicode characters BUT the actual Archive filenames can not - is that right ?

                        P.S. Does PA support for RAR work with Unicode characters in Archive filenames ?

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @TBGBe last edited by

                          Terry - PA does not support archive filename in Unicode - this is PA-wide limitation.
                          Inside of archive, you can have Unicode filenames in formats that support them (7zip and RAR).

                          TBGBe 1 Reply Last reply Reply Quote 0
                          • TBGBe
                            TBGBe @spwolf last edited by

                            @spwolf:

                            Terry - PA does not support archive filename in Unicode - this is PA-wide limitation.

                            OK thanks - got it now - ;)

                            1 Reply Last reply Reply Quote 0
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