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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Creating a backup. Missing Folder, Documents and Settings\****\Application Data

    Tech Support
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    • Luxor
      Luxor Alpha Testers last edited by

      Using latest version of PA version 10.10.10 but I don’t know in what version this difference appeared.

      I have had a backup script running at least a couple of years and this only came to light after a fresh install of Windows XP.

      In the original script I have folders from C:\Documents and Settings\My user name\Application Data (a hidden folder as I’m sure you know) included, as some software I use insists on creating folders there of which I like to keep a backup.

      After my fresh install of XP and programs I found that another one of them now puts a folder in this directory (my email program) and so I need that to be included in my backup as that is where all my email is.

      But for some reason now when I go to add a folder to my backup through Power Archiver the C:\Documents and Settings\My user name\Application Data folder is not shown so I cannot browse it to find the folder I need to add it to my backup. :eek:

      If I just want to add a file it appears then (using a different explore window of course) but that’s not much use to me.

      You can try it yourself by creating a new backup/add folder and just try and find that folder to add to it.

      Please tell me how to get back this function.

      Luxor

      Windows 10 Home 64-bit
      Intel Core i7 6700HQ @ 2.60GHz
      12.0GB Dual-Channel DDR3 @ 798MHz

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        so hidden folder is not shown in backup file/folders list, so you can not select it?

        Luxor 1 Reply Last reply Reply Quote 0
        • Luxor
          Luxor Alpha Testers @spwolf last edited by

          @spwolf:

          so hidden folder is not shown in backup file/folders list, so you can not select it?

          Just the backup folders list Spywolf. It appears under the files list. Want a screenshot ?

          I would probably never have noticed if it had not been for the fresh install of windows.

          Luxor

          Windows 10 Home 64-bit
          Intel Core i7 6700HQ @ 2.60GHz
          12.0GB Dual-Channel DDR3 @ 798MHz

          Luxor 1 Reply Last reply Reply Quote 0
          • Luxor
            Luxor Alpha Testers @Luxor last edited by

            Here are screen shots anyway.
            attachment_p_11761_0_add-a-file-window.png
            attachment_p_11761_1_add-a-folder-window.png

            Windows 10 Home 64-bit
            Intel Core i7 6700HQ @ 2.60GHz
            12.0GB Dual-Channel DDR3 @ 798MHz

            C 1 Reply Last reply Reply Quote 0
            • C
              crunch @Luxor last edited by

              Yes it looks like you have ‘Show hidden files and folders’ enabled in Folder Options already so it does look like a problem with PA although I haven’t confirmed it here.

              As a temporary workaround while that’s being sorted out, try copying the folder path from Windows Explorer and pasting it in the field at the top of your ‘Add folder’ window and clicking the little arrow button to the right. I think it should take you to that location, if the location does indeed exist.

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @crunch last edited by

                @crunch:

                Yes it looks like you have ‘Show hidden files and folders’ enabled in Folder Options already so it does look like a problem with PA although I haven’t confirmed it here.

                Yep when I first noticed it I thought that I had just forgotten to enable Show hidden files and folders. But I had changed it already.

                As a temporary workaround while that’s being sorted out, try copying the folder path from Windows Explorer and pasting it in the field at the top of your ‘Add folder’ window and clicking the little arrow button to the right. I think it should take you to that location, if the location does indeed exist.

                OK that works and will do for a workaround for now.

                Luxor

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                TBGBe 1 Reply Last reply Reply Quote 0
                • TBGBe
                  TBGBe @Luxor last edited by

                  Just to confuse - it works for me.
                  The Application Data Folder (and its subfolders) is displayed and available.
                  Two computers : PA 10.10.09 and 0.10.10
                  Both WinXP SP2

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @TBGBe last edited by

                    @TBGBe:

                    Just to confuse - it works for me.
                    The Application Data Folder (and its subfolders) is displayed and available.
                    Two computers : PA 10.10.09 and 0.10.10
                    Both WinXP SP2

                    Well I just checked on my other PC running XP Pro and the hidden folders are missing there too. :(

                    Luxor

                    Windows 10 Home 64-bit
                    Intel Core i7 6700HQ @ 2.60GHz
                    12.0GB Dual-Channel DDR3 @ 798MHz

                    Luxor 1 Reply Last reply Reply Quote 0
                    • Luxor
                      Luxor Alpha Testers @Luxor last edited by

                      Today I have reinstalled XP Pro on my other PC (yes too much time on my hands).

                      Once again PA 10.10 is not showing hidden folders.

                      Luxor

                      Windows 10 Home 64-bit
                      Intel Core i7 6700HQ @ 2.60GHz
                      12.0GB Dual-Channel DDR3 @ 798MHz

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        we will be checking into it, thanks

                        1 Reply Last reply Reply Quote 0
                        • ivan
                          ivan conexware last edited by

                          Thanks!

                          Hidden folders should now be shown in all folder-tree-windows - from next update.

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            please check with latest internal release:
                            http://www.powerarchiver.com/test/release10/powarc1010.exe

                            and let us know if it works properly now.

                            thanks!

                            Luxor 1 Reply Last reply Reply Quote 0
                            • Luxor
                              Luxor Alpha Testers @spwolf last edited by

                              PA 10.10.13 Fixes this problem. I can see the hidden folders now.

                              Luxor

                              Windows 10 Home 64-bit
                              Intel Core i7 6700HQ @ 2.60GHz
                              12.0GB Dual-Channel DDR3 @ 798MHz

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                Hi,

                                Please check with 10.11 release:
                                http://www.powerarchiver.com/test/release10/powarc1011.exe

                                And let us know if it works fine.

                                thank you!

                                Luxor 1 Reply Last reply Reply Quote 0
                                • Luxor
                                  Luxor Alpha Testers @spwolf last edited by

                                  Working fine in PA 10.11.01

                                  Luxor

                                  Windows 10 Home 64-bit
                                  Intel Core i7 6700HQ @ 2.60GHz
                                  12.0GB Dual-Channel DDR3 @ 798MHz

                                  1 Reply Last reply Reply Quote 0
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