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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    PA for Outlook won't install

    Tech Support
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    • E
      EricSch last edited by

      Hi,

      I know there are already some threads about this topic, but they don’t help.

      I installed paop200b2 on my Vista and Win2003 with Office 2007. But I don’t see the AddIn in Outlook, also in the menu Tools¦Trust Center¦Add-ins there’s no Add-in.

      I’m working as non-admin and installed the add-in as admin. The same thing on Vista.

      Any clues?
      Thanks

      1 Reply Last reply Reply Quote 0
      • A
        amh209 last edited by

        I have it installed on my Vista machine with Office 2007. I’m at work right now and don’t have the Vista machine handy, but if I remember correctly, it is tools/options. It comes up as one of the tabs inside there.

        E 1 Reply Last reply Reply Quote 0
        • E
          EricSch @amh209 last edited by

          That’s correct, these are the options for the “PA for Outlook” himself.
          But every add-in is also listed in the Trust Center Tab.

          But in my case, both are empty.

          A 1 Reply Last reply Reply Quote 0
          • A
            amh209 @EricSch last edited by

            I just checked my add-in and it has PAOutlook.dll listed in there.

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              maybe the problem is that you installed them under different user account? Did you try logging in as admin and checking then?

              Also, is it installed under programs in control panel?

              E 1 Reply Last reply Reply Quote 0
              • E
                EricSch @spwolf last edited by

                amh209:
                Thanks, it’s not the case for me.

                spwolf:

                maybe the problem is that you installed them under different user account?

                This is not a problem, this is the normal case. A normal user has no rights to install such programs.

                Did you try logging in as admin and checking then?

                Yes, it’s there.

                Also, is it installed under programs in control panel?

                Yes

                For Outlook 2003 it has worked. Why the add-in isn’t installed for all users?
                For example SnagIt installs an add-in too, and it’s available for all users.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  i guess we should make it optional - i am glad we figured out what is the issue.

                  In normal circumstances, if you shared computer with other people, would you want them to install things to your account as well?

                  E 1 Reply Last reply Reply Quote 0
                  • E
                    EricSch @spwolf last edited by

                    In normal circumstances, if you shared computer with other people, would you want them to install things to your account as well?

                    In normal circumstances, they don’t have admin rights, also no installation. It’s a bad habit to work as admin.

                    And because you don’t have a ‘personal’ program files folder, it’s a question of setting the security on folders or install the shortcut in ‘all users’ or not.
                    Normally this is an option: Install “only for me” or “all users”.

                    Also PA installs the shortcut to ‘All users’ and it’s accessible to all users.
                    Why not also the add-in?

                    Thanks

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      crunch @EricSch last edited by

                      Yes, I think it should be optional if possible, either:

                      1. current local user only
                      2. global; all local users

                      To choose option 2 the user that’s installing it should have admin rights. This should satisfy safe computing practices as well as satisfy users by giving them the option to choose depending on their scenario of multi-user or single-user pc.

                      Thanks.

                      E 1 Reply Last reply Reply Quote 0
                      • E
                        EricSch @crunch last edited by

                        Yeah, but it’s not possible.

                        You need always admin rights to install something in the ‘progran files’ folder. Normal user have only read access.

                        And Outllok is installed in the ‘program files’ folder. So you need admin rights

                        C 1 Reply Last reply Reply Quote 0
                        • C
                          crunch @EricSch last edited by

                          It would appear you’ve got a multi-user setup and would like to not need to give the other user admin privileges or else you would like to use your pc under a non-admin account for security purposes. It sounds like the devs will work towards making the install choices - regarding which users to install the plugin for -optional, so that should fix this issue.

                          In the meantime, what about making your non-admin account an admin temporarily, installing PAOP, then change the account back to a non-admin and see if you can then run the plugin succesfully as the non-admin user? I know it’s not the ideal method but maybe you can get this to work while a better solution is cooked up.
                          :)

                          1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware last edited by

                            beta 3 should be up today/tomorrow, so please check it out with it…

                            thank you…

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              p.s. it now installs plugin as shared addin, so it should work fine.

                              1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware last edited by

                                PAOP is updated on downloads page, can you please check and let us know if it works properly? Also added theme support so it looks pretty now….

                                thanks

                                1 Reply Last reply Reply Quote 0
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