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    • File Explorer Shell Extension crash on Junction

      W

      Re: Explorer.exe Crash on right click

      This appears to be happening again with the Power Archiver 2022 shell extensions.

      When I have Use Explorer Shell Extensions enabled in Power Archiver Configuration and right-click on c:\Users\username\Start Menu, (hidden Junction file), File Explorer crashes.

      I have version 21.00.15 (03/2022) 64-bit installed in Windows 10 Version 21H2 (Build 19044.1826).

      Tech Support
    • Right-click encrypt not working

      L

      Powerarchiver 2022
      Right-click and select Encrypt on a folder does not work.
      Although it says it encrypts, there is no encrypted file in the destination folder.

      Tech Support
    • Latest version and online update

      P

      The online update feature within the program suggests there is a later version than the ‘.17’ available on the web site. But clicking either download or update just reinstalls version .17.

      Either there isn’t an update OR
      the “download” and 'update" links should be repaired.

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • PowerArchiver Purchase

      C

      Hi,

      When you click on the Buy Now link, you come across four tabs - Home or Work, Enterprise Unlimited, Educational Discount, & Gift Discount.

      What is the difference between a licence purchased via Gift Discount and a Home/Work licence?

      Also, how can I renew the PowerArchiver Select plan a year after the purchase? Will it remind me automatically?

      Best,

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Slow multipart RAR extraction

      A

      I’m experiencing very slow extraction speed of multipart RAR files. For the first part the extraction is super fast but when PA reaches the part2.rar the extraction from there on gets super slow. PA needed for a 6,3 GB multipart archive 30 minutes to extract. I tested then with another program and it just took 70 seconds. I had this slow extraction speed with PA for quite a long time and I always thought that is maybe because of a high compression rate that the extraction would take longer. But it seems that only PA gets that slow.

      I have lots of multipart archives that are 10+ GB and with PA it would be really time consuming. Is there any solution to this?

      Tech Support
    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support

    Associating archive files with pa

    Tech Support
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    • D
      davidsplash last edited by

      i have tried to assocoiiate archives with pa tried all methods avaliable and before anyone asks i even used the button on the configuration menu. No luck when will this be fixed.

      1 Reply Last reply Reply Quote 0
      • A
        amh209 last edited by

        What file type isn’t working? I have zip, rar, and 7-zip files and they all show up associated with PA.

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          seems to work here

          D 1 Reply Last reply Reply Quote 0
          • D
            davidsplash @spwolf last edited by

            i have installed a clean version of pa latest one onto the computer with windows 2000 installed.

            i have even tried winrar and winzip and they both associate with all files ok even zipgenius can be associated with archives ok. So I know the problem has to be powerarchiver

            i also have installed the latest opus directory 9 and that can also be assocvauted ok

            I have checked pushed the assicate now button only to find nothing happens no changes are made to the associations.

            when will a fix be made as this make it very hard to use pa. I likde pa loads more than the other archices even pas freeware version works ok on assocations so does versioin 9 of powerarchiver.

            Is there a fix i can do till you fix the fault within pa’s assocaties now button

            1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware last edited by

              what is “pa latest one”… what exact version? What is the date of _pasetup.exe inside of your PA folder?

              thanks,

              D 1 Reply Last reply Reply Quote 0
              • D
                davidsplash @spwolf last edited by

                10.10.10

                The Same Version On Your Download Page For The English Version

                date of _pasetup.exe 21 May 2007, 23:00:00

                D 1 Reply Last reply Reply Quote 0
                • D
                  davidsplash @davidsplash last edited by

                  I have tested this feature out to find that the only archive that pa doesn’t associate with is zip files for some reason. When will a fix be issued this is a serious fault and needs to be corrected asap

                  I found this out by testing it along side winzip as that program can tell you what program is ASSOCAITED WITH WHAT ARCHIVE PROGRAM. I have asked for this feature to be included with powerarchiver, so i can give more info if this happens as it has.

                  Basically what i am saying is, is that powerarchiver has lost the ability to assocaite with zip files.

                  fix on way i hope as i use zip files all the time.

                  1 Reply Last reply Reply Quote 0
                  • spwolf
                    spwolf conexware last edited by

                    does anyone else have issues with associating files? I tried it on all of our test computers and it worked fine…

                    TBGBe 1 Reply Last reply Reply Quote 0
                    • TBGBe
                      TBGBe @spwolf last edited by

                      I tried this :
                      Starting with PA associated.
                      Using WinZip associate (all files)
                      Then using PowerArchiver associate (all files)

                      No problems - Everything worked as expected.
                      Windows XP SP2.

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        davidsplash @TBGBe last edited by

                        think i’ve found problem opus directory 9

                        this takes over control of the associations but does not work with the assocaites of powerarchiver or for that matter winzip or winrar.

                        you need to talk to these people to find out why this happens.

                        I have let microsft run some tests on my computer and that is what they say.

                        Itsd opus directory 9 fault as it handles assocaitions differently which means pa winzip and winrar all have2 to be assocated by hand via opus directory 9 if you are using that.

                        1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware last edited by

                          :-)

                          1 Reply Last reply Reply Quote 0
                          • C
                            crunch last edited by

                            v10.10.10

                            I started with PA associated with .zip extension.
                            Verified PA had .zip association by double-clicking a .zip file and saw that PA opened the file.
                            Closed PA.
                            Ran WinRAR, told it to associate with .zip extension.
                            Verified WinRAR had .zip association by double-clicking a .zip file and saw that WinRAR opened the file.
                            Closed WinRAR.
                            Ran PA, told it to associate with .zip extension.
                            Verified PA had .zip association once again by double-clicking a .zip file and saw that PA opened the file.

                            Summary:
                            Everything worked as expected.

                            Prognosis:
                            File extension association would seem to be corrupt on bug reporter’s pc.

                            davidsplash, try testing on another pc or a virtual pc with only PA and one other archive utility installed such as WinRAR or WinZip. I think too many archive utilities installed at one time may be the culprit here. Or you can try uninstalling the others one at a time, each time telling PA to grab the .zip association and test if it works. Opus may also be conflicting here.

                            1 Reply Last reply Reply Quote 0
                            • C
                              crunch last edited by

                              Looks like we were testing at the same time. ;) Glad you were able to figure out the root of the problem. :)

                              1 Reply Last reply Reply Quote 0
                              • C
                                crunch last edited by

                                p.s.: Did you really let Microsoft use your pc, I hear those guys write trojans :p

                                TBGBe 1 Reply Last reply Reply Quote 0
                                • TBGBe
                                  TBGBe @crunch last edited by

                                  @crunch:

                                  p.s.: Did you really let Microsoft use your pc, I hear those guys write trojans :p

                                  Davidsplash likes to “live on the edge” :D

                                  D 1 Reply Last reply Reply Quote 0
                                  • D
                                    davidsplash @TBGBe last edited by

                                    well a mate of mine works for microsoft and he checked my system and found that to be true about opus directory, so does this mean that pa has to rewrite its associations to work round opus 9

                                    C 1 Reply Last reply Reply Quote 0
                                    • C
                                      crunch @davidsplash last edited by

                                      @davidsplash:

                                      I have let microsft run some tests on my computer and that is what they say.

                                      !=

                                      @davidsplash:

                                      well a mate of mine works for microsoft and he checked my system and found that to be true about opus directory

                                      ;)

                                      @davidsplash:

                                      so does this mean that pa has to rewrite its associations to work round opus 9

                                      Good question. In the meantime…if a powerful Windows Explorer replacement solution is what you’re seeking, perhaps give Total Commander a try - it is very nice and useful with plugins etc. There’s also 2 custom versions you might find called Total Commander PowerPack and Total Commander Ultima Prime. Happy hunting! :)

                                      1 Reply Last reply Reply Quote 0
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