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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Two new bugs to report.

    Tech Support
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    • D
      DoNotBug last edited by

      When renaming a file in a large archive, if you press ‘enter’ twice, or click ‘ok’ once and then click it again, it will generate an error and sort of crash. Its like it somehow has already started the rename process, yet the controls let you try and start it again, and then it crashes. I say sort of, because the program stays open and the archive stays open, but you get an error message, and the listing of the files in the archive disappears from onscreen. I also say ‘large’ archive, as you only get time to try and click twice if you are dealing with a large archive. If it is a smaller one then the process completes and removes the window before you would have a chance to click a second time (although on slower computers this would probably be just as big a problem on the smaller files). I found this out because I had pressed ‘enter’ and then when it took a bit with the window still sitting there, I thought I must have hit ‘shift’ by accident or that maybe ‘enter’ was not accepted, so I then clicked the ‘Ok’ button, and was greeted with the bug. I then tried doing a similar rename, but just clicking the “Ok” button twice, and it does the same thing.

      The second bug is concerning password entry. If you drag and drop a file onto a open copy of Power Archiver you will get the “Drag and Drop” window. This particular ‘add’ window seems to have a bug in the password entry validation scheme. If you select any of the encryption methods, and then enter a password, but then re-enter it in the second dialog box incorrectly, it goes away without warning you in with a dialog that the passwords don’t match. I found this out because I was trying to add a file to an archive with password protection and accidentally typed the password wrong in the re-type window, and then clicked to add the file to the archive, whereupon I got the warning that I had selected an encryption option yet had not entered a password, as it had correctly discarded the mismatching passwords, but had not warned me. I have tried other methods of invoking the ‘add’ window, and it seems that only the ‘drag and drop’ version of the ‘add’ window has this bug concerning entering non-matching passwords while trying to apply encryption.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        thanks - in the future, please report bugs in separate threads, and name the thread accordingly so we can easily indentify which is which…

        thanks!

        D 1 Reply Last reply Reply Quote 0
        • D
          DoNotBug @spwolf last edited by

          Sorry about posting both in one thread, I didn’t realize that it would be a problem. If these should be in different threads though, you will have to split them - as I don’t seem to be able to delete or rename a thread I have started. Also, do give feedback once you have examined/fixed the bug. Its nice to be able to track the progress of things and its interesting to find out what the underlying issues were in the first place.

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            NP, just for the future…

            ivan 1 Reply Last reply Reply Quote 0
            • ivan
              ivan conexware @spwolf last edited by

              thanks!

              The issues should be fixed in 10.1.

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                Please check prerelease version 10.1 B1:
                http://www.powerarchiver.com/test/alpha100/powarc1010b1.exe

                And let us know if this fixes your issue.

                thank you!

                D 1 Reply Last reply Reply Quote 0
                • D
                  DoNotBug @spwolf last edited by

                  Well, I can happily report that both bugs are fixed in that latest build that you left a link to. Sorry for taking so long to notice your post! Anyhow, both bugs are properly squashed, and that is good! However, now I have noticed something else odd about the rename dialog. It now correctly disables input once you have begun a rename operation, BUT if you are simply changing one character of the existing name, the file won’t get renamed. If I were to try and rename a file called “beta1.exe” to “beta2.exe” it would not rename it. But if I changed more than one character, such as renaming it to “bEta2.exe” then it would work. Anyhow, thanks for fixing the first two bugs, and good luck squashing this last annoyance.

                  1 Reply Last reply Reply Quote 0
                  • ivan
                    ivan conexware last edited by

                    Thanks!

                    The issue should be fixed in Beta 2.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      This should be fixed in latest version:
                      http://www.powerarchiver.com/test/release10/powarc1010.exe

                      Please let us know…

                      thanks!

                      1 Reply Last reply Reply Quote 0
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