Filename extensions changed ??
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can you send us the archive so we have it for testing? Just compress it with 7zip (tar file itself) and upload it to some free uploads site? Is that ok?
That would be very helpful….
thanks!
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can you send us the archive so we have it for testing? Just compress it with 7zip (tar file itself) and upload it to some free uploads site? Is that ok?
Sorry, no can do, it’s a website backup and has a lot of confidential files in it.
I also used PACL to extract the same archive, guess what, same results, that is, lots of files created with the filename extension changed. This didn’t happen before with PACL, at least I don’t think so ??
I did a binary compare on the PA extract compared with the PACL extact, all files matched, but PA didn’t create a number of paths where there were no files, … sound familiar.
I may try some other archive tool tomorrow, on the archive.
Once again, the ‘pattern’ of the filename extensions is that the (cmod) permissions from the website, has been appended to the fiename extension.
Looking at one file that has had the extension changed, the pathname is 133 bytes, and the filename plus extension is 18 bytes, that makes 152 if we add the extra backslash.
The filename, plus extension is meant to be 11 bytes (modinfo.php), and there is another file in the same path that is a total of 10 bytes (index.html), which hasn’t had the extension name changed.
See attached screen dump of that path.
Also when I open the archive, PA seems to be showing the file extensions incorrectly, that is, the same as the screen dump.

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cant you compress non-confidential parts of the website and send them over? I am sure you can recreate same behaviour without using files that you dont want to send us… 1 file is enough.
thanks!
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The archive is automatically created from cPanel, I just hit the “create full backup” button.
I will see about trying to create an archive of ‘parts’ of the site manually, but please don’t hold your breath. :D
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what about just deleting parts of the archive that are confidential and leaving few files that are fine? you can send it to us at support so it wont be for public viewing…
thanks
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I’m not about to sort through 5032 files, and remove all the confidential ones.
As I said, …. it will take a while.
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Have sent you a test archive. :)
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Installed version 10.20.17 , and unfortunately, this problem is now worse. :confused:
Instead of just a few files that had the filename extension changed. there are now over 80 files (same archive used for testing), and the ‘filename’ (including the extension) has now been truncated. I checked 5 files, and they are all truncated at 145 bytes (includes full pathname and extension).
What is strange, is that when I shortened the length of the path used to extract, exactly the same problem occurred, that is, the same number of filenames are corrupt.
I would have thought decreasing the size of the (full) pathname, would have resulted in less errors found in the filename.
When I increased the size of the (full) pathname, and did the extract again, the filenames are now truncating at 151 bytes (145 + 6).
There don’t appear to be any filename extensions changed this time, just the truncation problem, but the problem is not consistant with the pathname length, and the same filename results, irregardless of the pathname length.
Here is an example, showing the correct filename, total size is 146 bytes …
F:\temp\powerachiver.…\class\smarty\internals\core.assemble_plugin_filepath.php
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When the full pathname is increased in size by 8 bytes, the filename is truncated at 145 bytes …F:\temp\powerachiver.…\class\smarty\internals\core.assemble_plugin_fil
When the full pathname is increased in size by 6 bytes, the filename is truncated at 151 bytes …
F:\temp\powerachiver.…\class\smarty\internals\core.assemble_plugin_fil
When the full pathname is decreased in size by 22 bytes, the filename is truncated at 129 bytes …
F:\temp\powerachiver\….\class\smarty\internals\core.assemble_plugin_fil
In all cases, the same filename results, a truncated name, and in all extracts, exactly the same number of errors have occurred (approx. 80 files with filenames truncated).
‘spwolf’ has the same test archive, and will be able to see what the extract is doing.
When the archive is being viewed, the filenames appear to be okay, it is just some weird problem with the extract. :confused:
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Please try with .21 from our website and see what happens.
thanks
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Installed .21 , and ran the extract again, … same problems unfortunately.
Just extract the test archive I sent, and you will see where filenames have been truncated. :(
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Has there been any progress on fixing this bug please ??
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Try 10.21 RC 1 from our site and see if it works.
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Try 10.21 RC 1 from our site and see if it works.
Can you supply a link please.
Also, this bug was reported over 6 months ago. I’d really expect it to be fixed by now, and not have to rely on “user testing” of new releases, especially when I went to the trouble of creating a website with various files, then created a website archive, and sent it to PA tech personnel, so they can test it.
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did you use RC1? (10.21.xx) or 10.20.21?
:-)
Check RC1 from download page please.
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Have downloaded and installed the RC1, thanks.
I have only checked a few files, especially the ones that were noted in the earlier post, and they are now okay.
Will create a larger archive and extract that, and then advise.
Thanks. :D
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:-)
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Well, the filename extensions seem okay, plus the filenames (and paths) look okay, but the modified time of the files don’t seem to reflect what the timestamps should be (I will have to look more into that).
Also, for some reason, PA displayed a “ghost” folder, one that isn’t on the website, called “the.same.host.name;”, see screen dump.

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Two other minor annoyances with the interface, is that when using the “2-pane” view, the folders are not sorted, makes it a real pain for navigation (see screen dump).
Also, there needs to be a horizontal scroll bar added to the left hand pane/window, as often the 'folder depth" is more than the width of the left hand window, and therefore, folder/path names cannot be seen (see screen dump).


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Yes, timestamps of the extracted archive are definitely a problem. Will have to look into it further, and then advise. :(
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Two apologies. :o
Also, for some reason, PA displayed a “ghost” folder, one that isn’t on the website, called “the.same.host.name;”, see screen dump.
PA displayed that folder correctly, I ran the archive through “tar”, and the folder was there, fortunately on a PA extract, it just ignored the folder name.
Yes, timestamps of the extracted archive are definitely a problem. Will have to look into it further, and then advise. :(
I was baffled by the timestamps, because in some cases, the date (day) was different to the file date on the server.
Took me a while to realise it was adjusting the timestamps of files, to reflect the timezone, even had to extract the archive on a *nix box and run “tar” to make sure it wasn’t a Windooze thing.
There is a 15 hour difference in timezones, between here and the web server, and in many cases, the file date was the next day, … hence the confusion. :confused:
So, timestamps of the extracted archive are definitely NOT a problem.
Please accept my apologies.





