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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Wheel scrolling backwards?

    Tech Support
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    • J
      JackH last edited by

      I’ve noticed that when I view the contents of an archive, the mouse wheel scrolling is backwards… I move the wheel down, PowerArchiver scrolls upward. I move the wheel up, and PowerArchiver scrolls downward. Is this normal?

      I’m using a Microsoft Whele Mouse Optical, with the stock drivers in Vista.

      1 Reply Last reply Reply Quote 0
      • J
        JackH last edited by

        Just talking to myself here I guess, but I also notice that PowerArchiver is scrolling one line at a time, not one page at a time as I have set.

        TBGBe 2 Replies Last reply Reply Quote 0
        • TBGBe
          TBGBe @JackH last edited by

          I was expexcting you to come back saying it was “fixed” after you rebooted.
          I cannot reproduce the problem so osme more details may be needed.
          What version of PA - current is 10.01.03 ?
          Clean install or upgrade from PA 9.x / 10.x?
          What view style (although I tried both Classic and Modern) ?
          I assume you are dispaying details (not list)?
          Are you using a skin (I only tried with defaults)?
          What archive format (I tried both ZIP and CAB)?

          J 1 Reply Last reply Reply Quote 0
          • J
            JackH @TBGBe last edited by

            @TBGBe:

            I was expexcting you to come back saying it was “fixed” after you rebooted.

            Yeah, I always wait until several uses before reporting a porblem such as this, to make sure it really is a problem with the program, not just a one-time oddity.

            @TBGBe:

            What version of PA - current is 10.01.03 ?
            Clean install or upgrade from PA 9.x / 10.x?
            What view style (although I tried both Classic and Modern) ?
            I assume you are dispaying details (not list)?
            Are you using a skin (I only tried with defaults)?
            What archive format (I tried both ZIP and CAB)?

            The version I’m using is 10.00.42, it was a clean install – this is the first I’ve tried PA. I’m using the classic view, display is set to details, the skin is “Default Classic” and the archive format doesn’t matter. The same thing happens when I’m not even viewing an archive – the explorer-like display you get when you just run the program without opening an archive does the same thing. The Open dialog, which I assume is a standard Windows dialog, does not show this problem.

            TBGBe 1 Reply Last reply Reply Quote 0
            • TBGBe
              TBGBe @JackH last edited by

              OK.
              As I said I can’t reproduce the problem - I don’t remember anything like this with earlier versions either (and I have used them all :-)

              You could try updating to the current version (10.01.03).
              That has improvements specific to Windows Vista - I am still on XP.

              J 1 Reply Last reply Reply Quote 0
              • J
                JackH @TBGBe last edited by

                @TBGBe:

                You could try updating to the current version (10.01.03).

                Tried that; it made no difference.

                Incidentally, I mentioned before about the Explorer-like window when you open PA. In this, the left panel scrolls correctly, while the right panel exhibits the same backwards, line-at-a-time scrolling as when viewing the contents of an archive.

                I like PowerArchiver otherwise, but this is annoying enough to make me look elsewhere. Maybe they’ll fix it, but my evaluation time runs out soon.

                spwolf 1 Reply Last reply Reply Quote 0
                • TBGBe
                  TBGBe @JackH last edited by

                  @JackH:

                  …not one page at a time as I have set.

                  Sorry, I misread that bit. :eek:
                  You are right - if I activate [ Mouse - Wheel - one screen at a time ] in Windows XP I get the same effect.:(

                  Choosing “number of lines” e.g. 20 works correctly.
                  Could you try that as a workaround?
                  @JackH:

                  my evaluation time runs out soon.

                  Apart from a “nag” timer, the functionality is exactly the same (there is nothing disabled on evaluation expiry). Don’t buy the license until it works the way you want.

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    JackH @TBGBe last edited by

                    @TBGBe:

                    Choosing “number of lines” e.g. 20 works correctly.
                    Could you try that as a workaround?

                    No; I’d rather be annoyed by one program than by all programs!

                    This is starting to make sense though… I’ll bet the number of lines to scroll is stored as -1 if it’s set to page-at-a-time, and PA (or a programming tool used by it) is interpreting this literally.

                    @TBGBe:

                    Apart from a “nag” timer, the functionality is exactly the same (there is nothing disabled on evaluation expiry). Don’t buy the license until it works the way you want.

                    Yeah, I’ve been using shareware long enough to learn this the hard way.

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @JackH last edited by

                      @JackH:

                      Tried that; it made no difference.

                      Incidentally, I mentioned before about the Explorer-like window when you open PA. In this, the left panel scrolls correctly, while the right panel exhibits the same backwards, line-at-a-time scrolling as when viewing the contents of an archive.

                      I like PowerArchiver otherwise, but this is annoying enough to make me look elsewhere. Maybe they’ll fix it, but my evaluation time runs out soon.

                      we will take a look for one of the future updates… thanks.

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        JackH @spwolf last edited by

                        Just a friendly reminder about this problem, which is not yet fixed in the 10.1 beta.:)

                        ivan 1 Reply Last reply Reply Quote 0
                        • ivan
                          ivan conexware @JackH last edited by

                          Thanks!

                          The issue will be finally fixed in Beta 2.

                          J 1 Reply Last reply Reply Quote 0
                          • J
                            JackH @ivan last edited by

                            Thank you! I shall anxiously await its arrival.:)

                            TBGBe 1 Reply Last reply Reply Quote 0
                            • TBGBe
                              TBGBe @JackH last edited by

                              One Screen at a time fixed - for me - in PA b2 (10.10.09).

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                JackH @TBGBe last edited by

                                So, where is it? I just downloaded , and got 10.10.08.

                                TBGBe 1 Reply Last reply Reply Quote 0
                                • TBGBe
                                  TBGBe @JackH last edited by

                                  From another thread
                                  http://www.powerarchiver.com/test/alpha100/powarc1010b2.exe

                                  J 1 Reply Last reply Reply Quote 0
                                  • J
                                    JackH @TBGBe last edited by

                                    Thank you - looks like I need to start reading every thread here!

                                    Scrolling does indeed work corrrectly in v10.10.09.

                                    TBGBe 1 Reply Last reply Reply Quote 0
                                    • TBGBe
                                      TBGBe @JackH last edited by

                                      No, you could have waited for “official release announcment”.
                                      But once you asked… :D

                                      1 Reply Last reply Reply Quote 0
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