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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Vista 64 and right-click drag

    Tech Support
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    • K
      Kenneniah last edited by

      I’m running Vista 64 on my desktop, and right-click dragging does not work. After dropping all I get is the default Windows context menu for extracting using its built in support. A normal right-click without dragging does bring up the PA context menu however. On my Vista 32 bit laptop, right-click dragging does work fine. Something with the drop handler and 64 bit maybe?

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        64bit shell extension is completly different dll… check with 10.01 release and see if that helps.

        thanks,

        skypx 1 Reply Last reply Reply Quote 0
        • skypx
          skypx @spwolf last edited by

          @spwolf:

          64bit shell extension is completly different dll… check with 10.01 release and see if that helps.

          thanks,

          FYI version 10.00.39 has the same issue. Patiently awaiting version 10.01. :)

          ASUS Crosshair VII Hero
          AMD Ryzen 7 2700X
          G.SKILL DDR4 3000 16GB
          Samsung 970 Pro 512 GB
          GTX 1080ti
          Win10 x64

          1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware last edited by

            you guys can be creative with the download link while we wait for the website to be updated…

            1 Reply Last reply Reply Quote 0
            • K
              Kenneniah last edited by

              Still no change. Uninstalled old version, rebooted, downloaded and installed new version (says 10.00.42), and rebooted. Still just get generic Windows menu when dragging archives.

              skypx 1 Reply Last reply Reply Quote 0
              • skypx
                skypx @Kenneniah last edited by

                @Kenneniah:

                Still no change. Uninstalled old version, rebooted, downloaded and installed new version (says 10.00.42), and rebooted. Still just get generic Windows menu when dragging archives.

                :eek: Thanks for the heads up. I was really looking forward to finally getting this fixed.

                ASUS Crosshair VII Hero
                AMD Ryzen 7 2700X
                G.SKILL DDR4 3000 16GB
                Samsung 970 Pro 512 GB
                GTX 1080ti
                Win10 x64

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  sucks, it will be in for the next update…

                  ivan 1 Reply Last reply Reply Quote 0
                  • ivan
                    ivan conexware @spwolf last edited by

                    Can you please try this:

                    Go to PowerArchiver’s installation folder (c:\program files\PowerArchiver) and run _PASETUP.EXE.

                    If it still doesn’t work I will make .reg file for you that will fix the problem - i think the problem is only with registry, but I am not sure why this happneds after installation when all registry entries are correct.

                    skypx 1 Reply Last reply Reply Quote 0
                    • skypx
                      skypx @ivan last edited by

                      @ivan:

                      Can you please try this:

                      Go to PowerArchiver’s installation folder (c:\program files\PowerArchiver) and run _PASETUP.EXE.

                      If it still doesn’t work I will make .reg file for you that will fix the problem - i think the problem is only with registry, but I am not sure why this happneds after installation when all registry entries are correct.

                      Tried what you suggested, did not work.

                      ASUS Crosshair VII Hero
                      AMD Ryzen 7 2700X
                      G.SKILL DDR4 3000 16GB
                      Samsung 970 Pro 512 GB
                      GTX 1080ti
                      Win10 x64

                      1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware last edited by

                        2nd Try:
                        http://www.powerarchiver.com/test/release10/powarc1001.exe

                        Let me know if it works…

                        thanks!

                        skypx spwolf 2 Replies Last reply Reply Quote 0
                        • skypx
                          skypx @spwolf last edited by

                          @spwolf:

                          2nd Try:
                          http://www.powerarchiver.com/test/release10/powarc1001.exe

                          Let me know if it works…

                          thanks!

                          Downloading now. :)

                          ASUS Crosshair VII Hero
                          AMD Ryzen 7 2700X
                          G.SKILL DDR4 3000 16GB
                          Samsung 970 Pro 512 GB
                          GTX 1080ti
                          Win10 x64

                          skypx 1 Reply Last reply Reply Quote 0
                          • skypx
                            skypx @skypx last edited by

                            @skypx:

                            Downloading now. :)

                            All the options are not there yet.

                            ASUS Crosshair VII Hero
                            AMD Ryzen 7 2700X
                            G.SKILL DDR4 3000 16GB
                            Samsung 970 Pro 512 GB
                            GTX 1080ti
                            Win10 x64

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @skypx last edited by

                              @skypx:

                              All the options are not there yet.

                              so there are more now?

                              skypx 1 Reply Last reply Reply Quote 0
                              • skypx
                                skypx @spwolf last edited by

                                @spwolf:

                                so there are more now?

                                Yes, basically the “extract here” option is available.

                                ASUS Crosshair VII Hero
                                AMD Ryzen 7 2700X
                                G.SKILL DDR4 3000 16GB
                                Samsung 970 Pro 512 GB
                                GTX 1080ti
                                Win10 x64

                                ivan 1 Reply Last reply Reply Quote 0
                                • ivan
                                  ivan conexware @skypx last edited by

                                  The issue should be fixed in 10.01.01. Thanks!

                                  skypx 1 Reply Last reply Reply Quote 0
                                  • skypx
                                    skypx @ivan last edited by

                                    @ivan:

                                    The issue should be fixed in 10.01.01. Thanks!

                                    Cool!!!:)

                                    ASUS Crosshair VII Hero
                                    AMD Ryzen 7 2700X
                                    G.SKILL DDR4 3000 16GB
                                    Samsung 970 Pro 512 GB
                                    GTX 1080ti
                                    Win10 x64

                                    1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @spwolf last edited by

                                      @spwolf:

                                      2nd Try:
                                      http://www.powerarchiver.com/test/release10/powarc1001.exe

                                      Let me know if it works…

                                      thanks!

                                      you can try it again…. it is new version.

                                      thanks

                                      skypx 1 Reply Last reply Reply Quote 0
                                      • skypx
                                        skypx @spwolf last edited by

                                        @spwolf:

                                        you can try it again…. it is new version.

                                        thanks

                                        No change. I only have the option previously mentioned.

                                        ASUS Crosshair VII Hero
                                        AMD Ryzen 7 2700X
                                        G.SKILL DDR4 3000 16GB
                                        Samsung 970 Pro 512 GB
                                        GTX 1080ti
                                        Win10 x64

                                        ivan 1 Reply Last reply Reply Quote 0
                                        • ivan
                                          ivan conexware @skypx last edited by

                                          You must restart computer because the DLL must be replaced. Maybe also try with clean install?

                                          skypx 1 Reply Last reply Reply Quote 0
                                          • skypx
                                            skypx @ivan last edited by

                                            @ivan:

                                            You must restart computer because the DLL must be replaced. Maybe also try with clean install?

                                            I restarted the computer after the installation, but I did not do a clean install. I will and report the results.

                                            ASUS Crosshair VII Hero
                                            AMD Ryzen 7 2700X
                                            G.SKILL DDR4 3000 16GB
                                            Samsung 970 Pro 512 GB
                                            GTX 1080ti
                                            Win10 x64

                                            skypx 1 Reply Last reply Reply Quote 0
                                            • skypx
                                              skypx @skypx last edited by

                                              @skypx:

                                              I restarted the computer after the installation, but I did not do a clean install. I will and report the results.

                                              I uninstalled, restarted, installed, restarted, and unfortunately I still have the same options previously mentioned. Do I need a special tool to perform a clean install?

                                              ASUS Crosshair VII Hero
                                              AMD Ryzen 7 2700X
                                              G.SKILL DDR4 3000 16GB
                                              Samsung 970 Pro 512 GB
                                              GTX 1080ti
                                              Win10 x64

                                              1 Reply Last reply Reply Quote 0
                                              • spwolf
                                                spwolf conexware last edited by

                                                you still only get extract here option?

                                                U 1 Reply Last reply Reply Quote 0
                                                • U
                                                  Uvi @spwolf last edited by

                                                  With the test version posted above and Vista x64 I now get Extract Here and Extract To options with a right click and drag operation.

                                                  spwolf 1 Reply Last reply Reply Quote 0
                                                  • K
                                                    Kenneniah last edited by

                                                    Same. Version 10.01.03 is now giving me the “Extract Here” and “Extract To” options so I’m happy.

                                                    1 Reply Last reply Reply Quote 0
                                                    • spwolf
                                                      spwolf conexware @Uvi last edited by

                                                      @Uvi:

                                                      With the test version posted above and Vista x64 I now get Extract Here and Extract To options with a right click and drag operation.

                                                      that is what you should get…

                                                      thanks!

                                                      skypx 1 Reply Last reply Reply Quote 0
                                                      • skypx
                                                        skypx @spwolf last edited by

                                                        @spwolf:

                                                        that is what you should get…

                                                        thanks!

                                                        I’m sorry to say that it’s not working as it should. The “Extract here” and “Extract to” options will extract all files to the same location. There is no option to extract a zipped folder to another folder within the target location. So if you right click and drag a folder named “files” to the e: drive, it will only extract the contents to the root drive and not to a folder called “files”.

                                                        ASUS Crosshair VII Hero
                                                        AMD Ryzen 7 2700X
                                                        G.SKILL DDR4 3000 16GB
                                                        Samsung 970 Pro 512 GB
                                                        GTX 1080ti
                                                        Win10 x64

                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                        • W
                                                          wallan37 last edited by

                                                          I have the same issue as skypx, always extracts to the root directory. I am on day 25 of my trial and so far I am not convinced to buy :(

                                                          spwolf 1 Reply Last reply Reply Quote 0
                                                          • spwolf
                                                            spwolf conexware @wallan37 last edited by

                                                            @wallan37:

                                                            I am on day 25 of my trial and so far I am not convinced to buy :(

                                                            you should definetly be very happy with it if you are considering purchasing….

                                                            1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @skypx last edited by

                                                              @skypx:

                                                              I’m sorry to say that it’s not working as it should. The “Extract here” and “Extract to” options will extract all files to the same location. .

                                                              ok

                                                              H 1 Reply Last reply Reply Quote 0
                                                              • H
                                                                Henry_Jones @spwolf last edited by

                                                                The german version 10.01.03 is not displaying the drag’n drop menu at all, like the version before.

                                                                With the english version I’ve the same issue as wallan37 and skypx.

                                                                1 Reply Last reply Reply Quote 0
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