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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Registry Settings

    Tech Support
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    • jcarlock
      jcarlock last edited by

      Anyone here willing to post the registry settings for the following key:

      HKEY_CLASSES_ROOT*\shellex\ContextMenuHandlers\PowerArchiver

      I’ve currently got the default value set to:

      {d03d3e68-0c44-3d45-b15f-bcfd8a8b4c7e}

      And I’m still missing my Compress menus when I right click on objects. It might require me to log off and on so I’ll try that and post back with the results. If anyone knows of a way to force the registry to get re-installed for a particular ID, that would be particularly helpful.

      Thanks.

      The forums look swell.

      –
      Jim Carlock

      1 Reply Last reply Reply Quote 0
      • jcarlock
        jcarlock last edited by

        Logging off and logging back on did not correct the issue.

        There’s also a problem with the colors in the title bar under the title bar entitled, “Threads in Forum: General”. The blue text color hides the text well and makes great camouflage! The text ends up unreadable!

        Specifically, the unreadable text reads (readability requires highlighting):

        Thread/Thread Starter, Rating, Last Post, Replies, Views.

        Thanks,

        Jim Carlock

        1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware last edited by

          Hi Jim,

          did you try uninstalling PA and installing it again? easiest way to reset everything.

          Plus, download latest version from our dl page in any case.

          thanks,

          jcarlock 1 Reply Last reply Reply Quote 0
          • jcarlock
            jcarlock @spwolf last edited by

            The system seems to be case sensitive. The following default value (REG_SZ) works fine and the right-click menus work once again (without a reboot or logoff, but it did take a few minutes for the changes to run their course through the system).

            {D03D3E68-0C44-3D45-B15F-BCFD8A8B4C7E}

            There’s a way to push the changes through. I just don’t know which API gets called to do it. I’ll run an API monitor to see if I can track down an API call (a registry update occurs when one clicks on Tools, Folder Options… in Explorer, then clicks on the File Types tab and changes a setting there. I’m just not sure if it’s one specific API or if there’s a conglomeration of registry calls).

            Thanks.

            1 Reply Last reply Reply Quote 0
            • jcarlock
              jcarlock last edited by

              I ran into a little problem with .ZIP files as well. I’m using version 10.00.36. I’ll describe the problem and then how I tried to fix it through Power Archiver, but that failed, then I’ll describe how I fixed it through Windows.

              Here’s possibly the way to duplicate it. Earlier today I had some problems as described at the beginning of this thread. Not many people go around deleting registry keys, but they could perhaps end up with a problem whereby PowerArchiver fails to configure itself properly to open .ZIP files.

              So while trying to correct the previous problem…

              OS: XP SP2
              PowerArchiver Version 10.00.36
              .Net is NOT installed

              Inside an Classic Explorer window…

              1. Click on Tools.
              2. Click on Folder Options…
              3. Click on the File Types tab.
              4. Click on the File Types heading so as to sort by File Types.
              5. Scroll down to the PowerArchiver items, they’ll all be sorted nice and neat.
              6. The Delete button presented itself as a valid option and I deleted all the PowerArchiver types.
              7. Close the Explorer dialogs. They’re useless now, as you can no longer delete anything once this is done.
              8. Open PowerArchiver and reassociate the types via PowerArchiver. This seems like it should restore everything back to properness, but…
              9. Go back into Explorer, Folder Options…, File Types to take a look at the items there. None of them show up as PowerArchiver files any longer.

              In other words, they don’t show up as PowerArchiver Zip file. It’s a Zip file. I think this is an easy fix that’ll provide benefits, but then again there’s no option to restore the file to the original settings, so perhaps there should be a check mark to Set All To PowerArchive File Types.

              1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware last edited by

                are they still associated? When you doubleclick on the zip file, does it open in PA?

                p.s. is there an reason for not rebooting your system, server or something?

                jcarlock 1 Reply Last reply Reply Quote 0
                • jcarlock
                  jcarlock @spwolf last edited by

                  : are they still associated? When you doubleclick on the zip file, does it open in PA?

                  Well, most were associated. The ZIP extension though… maintained the association with the Windows default, meaning when I double-clicked upon a .zip file in Explorer, Explorer opened the file. I could have fixed that by going directly into the registry, but I fixed it instead by clicking upon Tools, Folders Options… then selecting the File Types tab, then scrolling down to the .ZIP extension, and clicking upon the Change button.

                  That’s corrected now, but I noticed that many of the File Types listed there do not expose the Delete button any longer when I highlight them. If you can duplicate the problem by deleting the extensions, and confirming the problem that would be helpful to me, and possibly to you, but if can’t duplicate the problem, then there must be something goofy going on with this particular machine and I’ll have to live with it until I figure out what’s going on.

                  : p.s. is there an reason for not rebooting your system, server or something?

                  Yes, it’s a server, and rebooting doesn’t fix things and it ends up as a waste of time as the boot time takes awhile.

                  I took a look at what was going on with Windows Registry API (using Rohitab’s API monitor) and noticed that after changing one of the items via the Change button under the Explorer File Types tab, Explorer then re-reads the keys that were changed.

                  The calls work as follows…

                  RegCreateKeyExW, “.01\OpenWithProgids”
                  RegSetValueExW, “PARAR”
                  RegOpenKeyExW, “.01\OpenWithProgids”
                  RegCreateKeyExW, hKey:0x80000001, “Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts.01\OpenWithList”
                  RegOpenKeyExW, hKey:0x80000000, “.01”
                  RegQueryValueExW…

                  There’s alot more going on but it appears that after the key gets set, it gets closed, then reopened, then requeried, and there’s a heck of alot of enumerating going on as well, but I believe it’s the fact that after the key is updated, it’s then re-queried.

                  I didn’t check what’s going on inside PowerArchiver, I figured you guys already know what’s up there. ;-)

                  Jim Carlock

                  1 Reply Last reply Reply Quote 0
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