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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    PA 2007 installs not retaining previous settings

    Tech Support
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    • W
      welhaux last edited by

      All PA 2007 betas I’ve installed clobber the old install. This means I have to both reenter the registration code and reconfigure all my settings. Even now, going from beta 4 to beta 5 required that I once again redo everything.

      I most certainly hope this will be fixed.

      Thanks

      1 Reply Last reply Reply Quote 0
      • RJWaring
        RJWaring last edited by

        Totaly agree with you, this has also happend to me on every upgrade and it does become slight frustrating more so when you have to re configuire all your settings over and over again.

        This is why in one of my posts I asked for a “Save Configuiration” button that extracts your prefered settings to a file which you can upload on the next upgrade thus stoping you from having to re apply everything all over again.

        For security reasons you can understand why you need to re-enter your serial number but for beta’s i wouldnt say it was needed. more so on full releases.

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @RJWaring last edited by

          @Sir:

          Totaly agree with you, this has also happend to me on every upgrade and it does become slight frustrating more so when you have to re configuire all your settings over and over again.

          This is why in one of my posts I asked for a “Save Configuiration” button that extracts your prefered settings to a file which you can upload on the next upgrade thus stoping you from having to re apply everything all over again.

          For security reasons you can understand why you need to re-enter your serial number but for beta’s i wouldnt say it was needed. more so on full releases.

          its an bug, so you shouldnt need to re-enter everything every time :-)

          RJWaring 1 Reply Last reply Reply Quote 0
          • RJWaring
            RJWaring @spwolf last edited by

            Cheers for that! We will let you off :0) this is what you get being beta testers!

            1 Reply Last reply Reply Quote 0
            • Normandie
              Normandie last edited by

              @welhaux:

              All PA 2007 betas I’ve installed clobber the old install. This means I have to both reenter the registration code and reconfigure all my settings. Even now, going from beta 4 to beta 5 required that I once again redo everything.

              I most certainly hope this will be fixed.

              Thanks

              Still not fixed in Beta 6, I had to enter all my info and redo my configuration again.

              Thanks,
              Normandie

              A 1 Reply Last reply Reply Quote 0
              • A
                amh209 @Normandie last edited by

                I’m also noticing the same problem.

                1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware last edited by

                  it has been fixed in beta 6, problem is that it depends on previous installation you did… so in next version it will work fine for you guys…

                  Normandie 1 Reply Last reply Reply Quote 0
                  • Normandie
                    Normandie @spwolf last edited by

                    @spwolf:

                    it has been fixed in beta 6, problem is that it depends on previous installation you did… so in next version it will work fine for you guys…

                    Great, thanks alot & have a good day.

                    Normandie

                    1 Reply Last reply Reply Quote 0
                    • D
                      DJMatty last edited by

                      Hi

                      I have just installed beta 6 of PA 2007, and it asks me to register again (enter my name and code) every time I run it. Is this the same problem as the one you guys have described?

                      Just installed it on a new install of XP without upgrading, and I also uninstalled 2007 and installed 2006, entered my details and code, checked it worked ok, then upgraded to 2007 and the same thing happened.

                      Is this fixed with the fix for the settings changing, or have I found a new bug?

                      Cheers

                      Matt

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @DJMatty last edited by

                        @DJMatty:

                        Hi

                        I have just installed beta 6 of PA 2007, and it asks me to register again (enter my name and code) every time I run it. Is this the same problem as the one you guys have described?

                        Just installed it on a new install of XP without upgrading, and I also uninstalled 2007 and installed 2006, entered my details and code, checked it worked ok, then upgraded to 2007 and the same thing happened.

                        Is this fixed with the fix for the settings changing, or have I found a new bug?

                        Cheers

                        Matt

                        you need to visit your account and get codes for PA 2007, as they are different from PA 2006 codes.

                        thanks,

                        1 Reply Last reply Reply Quote 0
                        • D
                          DJMatty last edited by

                          Hi spwolf

                          Thanks for that, got new codes and it works fine :)

                          It’s not obvious that new codes was what was wrong when it happens though, can it check and tell the user that they need new codes?

                          Matt

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @DJMatty last edited by

                            @DJMatty:

                            Hi spwolf

                            Thanks for that, got new codes and it works fine :)

                            It’s not obvious that new codes was what was wrong when it happens though, can it check and tell the user that they need new codes?

                            Matt

                            there is no way for us to do that right now… which is why it is written on the website several times :-)

                            D 1 Reply Last reply Reply Quote 0
                            • D
                              davidsplash @spwolf last edited by

                              In beta 7 i have the same problem. I reformated my hard drive and installed beta 6 and then i installed beta 7 and i have to renter my settings again. looks like pa is over writing the settings thats what my installed monitor is saying. When will this be fixed i have a windows 2000 computer. its an annoying part of upgradeing pa with every beta

                              C 1 Reply Last reply Reply Quote 0
                              • C
                                Cristian @davidsplash last edited by

                                I can confirm this too, all my settings for the previous beta (including the serial number) were lost during the upgrade to the latest beta.

                                It would be nice if the installer could remember the settings (shell extensions, folders etc.) during the update.

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  amh209 @Cristian last edited by

                                  Not fix in 7, still had to enter all the reg info.

                                  B D 3 Replies Last reply Reply Quote 0
                                  • B
                                    By-Tor @amh209 last edited by

                                    Confirmed here too with beta 7. It would be nice to export settings just so we wouldn’t have to go through this - but, that’s a different issue. ;)

                                    spwolf A 2 Replies Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @By-Tor last edited by

                                      @By-Tor:

                                      Confirmed here too with beta 7. It would be nice to export settings just so we wouldn’t have to go through this - but, that’s a different issue. ;)

                                      we found another bug… it will be now fixed for… b9 :-).

                                      thank you guys - you can always export via regedit.exe and then just execute the .reg file after installation…

                                      1 Reply Last reply Reply Quote 0
                                      • W
                                        welhaux last edited by

                                        As others have stated, this is definitely NOT FIXED in Beta 7

                                        1 Reply Last reply Reply Quote 0
                                        • RJWaring
                                          RJWaring last edited by

                                          Ditto!

                                          I have actually designed my own regkey that will upload my Username, Serial aswell as my old prefered settings in order to save time as we are now in Beta 7 and still the settings don’t seem to save after an upgrade.

                                          In some new software programs when upgrading or uninstalling you have the option to keep or delete your current registry settings I would suggest that this might be an idea PA2008 Have or maybe a later release of 2007 Final.

                                          spwolf 1 Reply Last reply Reply Quote 0
                                          • spwolf
                                            spwolf conexware @RJWaring last edited by

                                            @Sir:

                                            Ditto!

                                            I have actually designed my own regkey that will upload my Username, Serial aswell as my old prefered settings in order to save time as we are now in Beta 7 and still the settings don’t seem to save after an upgrade.

                                            In some new software programs when upgrading or uninstalling you have the option to keep or delete your current registry settings I would suggest that this might be an idea PA2008 Have or maybe a later release of 2007 Final.

                                            again, it is an bug :-). It will still be reset in B8, but then it will work fine in B9 or final, whatever comes sooner :-).

                                            1 Reply Last reply Reply Quote 0
                                            • D
                                              davidsplash @amh209 last edited by

                                              this is still not fixed and it means i have to change the toobars and settings every install.

                                              A 1 Reply Last reply Reply Quote 0
                                              • A
                                                amh209 @davidsplash last edited by

                                                Did they release beta 9 and I miss it?

                                                spwolf 1 Reply Last reply Reply Quote 0
                                                • spwolf
                                                  spwolf conexware @amh209 last edited by

                                                  @amh209:

                                                  Did they release beta 9 and I miss it?

                                                  no, just nobody is reading what I write anymore

                                                  :-)

                                                  1 Reply Last reply Reply Quote 0
                                                  • spwolf
                                                    spwolf conexware last edited by

                                                    try now guys…

                                                    Normandie 1 Reply Last reply Reply Quote 0
                                                    • A
                                                      amh209 @By-Tor last edited by

                                                      It worked for me! :D :D :D

                                                      1 Reply Last reply Reply Quote 0
                                                      • Normandie
                                                        Normandie @spwolf last edited by

                                                        @spwolf:

                                                        try now guys…

                                                        Thanks spwolf, works for me!!! :D

                                                        Have a nice day,
                                                        Normandie

                                                        1 Reply Last reply Reply Quote 0
                                                        • ?
                                                          Guest last edited by

                                                          Fixed in PowerArchiver 2007 10.00.28 Beta 9

                                                          TBGBe 1 Reply Last reply Reply Quote 0
                                                          • TBGBe
                                                            TBGBe @Guest last edited by

                                                            Just for fun err… testing, I uninstalled PA beta, rebooted, then installed PA 2006 and entered registration code.

                                                            Then I tried “upgrading” to Beta 9…

                                                            Of course, registration is “lost” - but the timer showed
                                                            Days Used : 16 (Out of 30)

                                                            Not sure where this came from, but I like it - two weeks to get the new/free code seems eminently fair.

                                                            Maybe in this specifc case (upgrade of registered version) there should be a text stating that new codes are needed and where to get them?

                                                            Even the skin was preserved when switching to classic view :cool:

                                                            The only other setting not preserved were the shell extensions - not really surprising.

                                                            spwolf 1 Reply Last reply Reply Quote 0
                                                            • spwolf
                                                              spwolf conexware @TBGBe last edited by

                                                              @TBGBe:

                                                              Just for fun err… testing, I uninstalled PA beta, rebooted, then installed PA 2006 and entered registration code.

                                                              Then I tried “upgrading” to Beta 9…

                                                              Of course, registration is “lost” - but the timer showed
                                                              Days Used : 16 (Out of 30)

                                                              Not sure where this came from, but I like it - two weeks to get the new/free code seems eminently fair.

                                                              Maybe in this specifc case (upgrade of registered version) there should be a text stating that new codes are needed and where to get them?

                                                              Even the skin was preserved when switching to classic view :cool:

                                                              The only other setting not preserved were the shell extensions - not really surprising.

                                                              If you just installed PA 2007, it would be at 0. But uninstalling PA 2007 will not reset it to 0 :-)

                                                              TBGBe 1 Reply Last reply Reply Quote 0
                                                              • TBGBe
                                                                TBGBe @spwolf last edited by

                                                                @spwolf:

                                                                If you just installed PA 2007, it would be at 0. But uninstalling PA 2007 will not reset it to 0 :-)

                                                                As I said I don’t think there is a problem it is just that
                                                                if I uninstall PA 2007 and install PA 2006 it says:
                                                                Days 842 (out of 30) - Expired :D

                                                                And I was used to seeing that - earlier 2007 BETAs also told me that.

                                                                Now if I uninstall PA 2007(B9) and install PA 2007(B9) it says:
                                                                Days 16 (out of 30)

                                                                That’s why I mentioned it.
                                                                Maybe the 16 days used is just counted from installation of PA 2007 Beta 8 - but as I did enter register code for that I am not sure where it counts from :confused:

                                                                spwolf 1 Reply Last reply Reply Quote 0
                                                                • spwolf
                                                                  spwolf conexware @TBGBe last edited by

                                                                  @TBGBe:

                                                                  As I said I don’t think there is a problem it is just that
                                                                  if I uninstall PA 2007 and install PA 2006 it says:
                                                                  Days 842 (out of 30) - Expired :D

                                                                  And I was used to seeing that - earlier 2007 BETAs also told me that.

                                                                  Now if I uninstall PA 2007(B9) and install PA 2007(B9) it says:
                                                                  Days 16 (out of 30)

                                                                  That’s why I mentioned it.
                                                                  Maybe the 16 days used is just counted from installation of PA 2007 Beta 8 - but as I did enter register code for that I am not sure where it counts from :confused:

                                                                  We changed the the date for counting PA 2007 in one of the beta’s, so it counts from then… I am not sure exactly which one was it…

                                                                  TBGBe 1 Reply Last reply Reply Quote 0
                                                                  • TBGBe
                                                                    TBGBe @spwolf last edited by

                                                                    Well I was just wondering if a first time upgrade from PA2006 to PA2007 will reset the counter to 0 for PA2007?

                                                                    There is another “problem” however.
                                                                    When upgrading from PA 2006 to PA 2007, the entry in Add/Remove programs for PA 2006 is not removed.
                                                                    So I now have two entries.

                                                                    If I now click to remove PA 2006 - it actually removes the installed PowerArchiver but leaves the entry for PA 2007 in Add/Remove programs :confused:

                                                                    1 Reply Last reply Reply Quote 0
                                                                    • spwolf
                                                                      spwolf conexware last edited by

                                                                      You should uninstall PA 2007 and then PA 2006, and then install PA 2007.

                                                                      As to the counter, it is relative to when it is installed first on your system, which is why it shows you 16 days… to person who installs it today, it will be 0.

                                                                      thanks,

                                                                      TBGBe 1 Reply Last reply Reply Quote 0
                                                                      • TBGBe
                                                                        TBGBe @spwolf last edited by

                                                                        @spwolf:

                                                                        You should uninstall PA 2007 and then PA 2006, and then install PA 2007.

                                                                        So “upgrading” from PA2006 to PA2007 is not going to be possible - only clean install (with loss of settings).

                                                                        spwolf 1 Reply Last reply Reply Quote 0
                                                                        • spwolf
                                                                          spwolf conexware @TBGBe last edited by

                                                                          @TBGBe:

                                                                          So “upgrading” from PA2006 to PA2007 is not going to be possible - only clean install (with loss of settings).

                                                                          unless you want to leave PA 2006 entry in Control Panel…. If thats fine, then upgrading is possible.

                                                                          1 Reply Last reply Reply Quote 0
                                                                          • D
                                                                            davidsplash @amh209 last edited by

                                                                            fixed in latest beta

                                                                            1 Reply Last reply Reply Quote 0
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