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    • Action Move - Not Working in Tools - Batch Archive

      G

      Hi. The “Move” Action seems to be Not Working when used in the Tool – Batch Archive.

      Using the Options – Configuration – Compression Profiles ---- I created a Profile with the Action of Move. Also set were Zip, and Method Deflate.

      When I use the Tool - Batch Archive – It appears to me that the Action Move does not Move the compressed files (basically add to zip, and delete the added file from original location on the same disk). Zip file(s) are created and look ok.

      Typically I on the Batch Archive process – I have selected options to use a Profile with the Move Action.

      File’s Current Folder Group files from same folder into same archive Add subfolders to separate archives

      My PowerArchiver version is 21.00.17 .

      Can you reproduce ? – Or do you need additional details or information?

      Tech Support
    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support

    Extracting a folder from an archive

    Tech Support
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    • Luxor
      Luxor Alpha Testers last edited by

      PA 2007 beta3

      Having a problem extracting a folder from an PA password protected backup.

      Though I’m first to admit it could be due to my misunderstanding of how this new version of PA does things, especially with the Queue option in it.

      Created a password protected test backup containing 5 folders, 2 files in each.

      To Extract it I opened it up in PA:

      Selected a folder to Extract and clicked on Extract:

      Selected a destination and then I get the message, Error The password is incorrect.(see screen shot)

      Not even getting the option to type in a password. Unless I select Add to Queue, if I do that it works just fine. So maybe that is where my misunderstanding comes into it.

      If I create a normal Zip file then I can extract a folder from it as I wish.

      Nor really understanding why it should be different between a normal zip file and a password protected AES file.

      Is it a bug or not ?

      Luxor
      attachment_t_2042_0_pa-folder-extract-error.png

      Windows 10 Home 64-bit
      Intel Core i7 6700HQ @ 2.60GHz
      12.0GB Dual-Channel DDR3 @ 798MHz

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        basically PA doesnt ask you for an password when you select folder to extract…. bug.

        thanks,

        Luxor 1 Reply Last reply Reply Quote 0
        • Luxor
          Luxor Alpha Testers @spwolf last edited by

          . bug.

          Fair enough. Will just use the queue option for now.

          Luxor

          Windows 10 Home 64-bit
          Intel Core i7 6700HQ @ 2.60GHz
          12.0GB Dual-Channel DDR3 @ 798MHz

          ivan 1 Reply Last reply Reply Quote 0
          • ivan
            ivan conexware @Luxor last edited by

            Thanks!

            The issue should be fixed in Beta 4. Also selecting “All files” - not just “Selected files” works fine. This is same as “Add to Queue”, since “Add to Queue” can extract only all files.

            Luxor 1 Reply Last reply Reply Quote 0
            • Luxor
              Luxor Alpha Testers @ivan last edited by

              Sorry guys but it’s not fixed in Beta 4.

              Incidentally. If I extract a folder from the backup archive by using the “Add To Queue” option It is extracting the entire archive, not just the selected folder.

              Luxor

              Oops ignore the last bit as I just noticed that you said “Add to Queue” can extract only all files. Doh! :o

              Windows 10 Home 64-bit
              Intel Core i7 6700HQ @ 2.60GHz
              12.0GB Dual-Channel DDR3 @ 798MHz

              Luxor 1 Reply Last reply Reply Quote 0
              • Luxor
                Luxor Alpha Testers @Luxor last edited by

                Still unable to extract a single folder in Beta 5

                Luxor

                Windows 10 Home 64-bit
                Intel Core i7 6700HQ @ 2.60GHz
                12.0GB Dual-Channel DDR3 @ 798MHz

                Luxor 1 Reply Last reply Reply Quote 0
                • Luxor
                  Luxor Alpha Testers @Luxor last edited by

                  Still no fix in beta 6

                  Luxor

                  Windows 10 Home 64-bit
                  Intel Core i7 6700HQ @ 2.60GHz
                  12.0GB Dual-Channel DDR3 @ 798MHz

                  Luxor 1 Reply Last reply Reply Quote 0
                  • Luxor
                    Luxor Alpha Testers @Luxor last edited by

                    Not fixed in Beta 7.

                    Luxor

                    Windows 10 Home 64-bit
                    Intel Core i7 6700HQ @ 2.60GHz
                    12.0GB Dual-Channel DDR3 @ 798MHz

                    1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware last edited by

                      Did you check PPM in Configuration, is the wrong password stored there possibly?

                      Since If I just use new zip file, and select folder only and use selected files setting when extracting, PA asks me for the password and works fine?

                      Luxor 1 Reply Last reply Reply Quote 0
                      • Luxor
                        Luxor Alpha Testers @spwolf last edited by

                        Hi Spywolf.

                        Did you check PPM in Configuration, is the wrong password stored there possibly?

                        Don’t use Password Manager it’s disabled so no chance of the wrong password being stored there.

                        Since If I just use new zip file, and select folder only and use selected files setting when extracting, PA asks me for the password and works fine?

                        Yes I mentioned that in my first post. No problem with a normal zip file at all. It just seems to be a problem when trying to extract a folder from a backup password protected AES file.

                        Luxor

                        Windows 10 Home 64-bit
                        Intel Core i7 6700HQ @ 2.60GHz
                        12.0GB Dual-Channel DDR3 @ 798MHz

                        spwolf 1 Reply Last reply Reply Quote 0
                        • spwolf
                          spwolf conexware @Luxor last edited by

                          can you attach one of the files here? Just create some small test archive and post it here, and let us know how did you create it (options).

                          thanks,

                          Luxor 1 Reply Last reply Reply Quote 0
                          • Luxor
                            Luxor Alpha Testers @spwolf last edited by

                            Ok Spywolf here you go.

                            The Password is: test

                            Created a new Backup called test comprising 5 folders with 2 txt files in each.
                            File name and destination in this instance is C:\PA-Work\Zipped\test.zip
                            Add each folder to the archive. Include Subfolders is ticked ( I just leave it that way).

                            Next screen: Configure Backup Options

                            Compression Format Zip
                            Method: Add (and replace) files
                            Compression: Maximum (slowest)
                            Protect with Password: selected
                            Type password: test
                            AES 128 bit: selected
                            Add Timestamp to archive: selected

                            _DMY
                            use as suffix

                            Store relative folder information (not full location): Unselected
                            Show ‘Backup Done’ when finished: selected
                            Run silent if executed from Windows: Unselected

                            Next Screen: File Time Options

                            Include files:
                            Of any time

                            Nothing else selected on this screen.

                            Next Screen: FTP Options

                            Nothing selected.

                            Next Screen

                            Just click on Do Backup

                            To extract a folder from the archive.
                            Open Powerarchiver
                            Find the Backup.
                            Double click on the Archive this opens it on the PA-Work folder.
                            Double click on that folder and there are the 5 folders in the backup archive.

                            Select a folder any folder, I picked testfolder3.
                            Left click to highlight that folder. Click on Extract on the toolbar.
                            This of course brings up a window asking where to extract it (anywhere)
                            choose selected files click extract and every time it’s Error: the password is incorrect.

                            Hope this helps.

                            Luxor

                            Windows 10 Home 64-bit
                            Intel Core i7 6700HQ @ 2.60GHz
                            12.0GB Dual-Channel DDR3 @ 798MHz

                            1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware last edited by

                              Now I get it, thank you!

                              ivan 1 Reply Last reply Reply Quote 0
                              • ivan
                                ivan conexware @spwolf last edited by

                                Thanks!

                                The issue should be fixed in Beta 8.

                                Luxor 1 Reply Last reply Reply Quote 0
                                • Luxor
                                  Luxor Alpha Testers @ivan last edited by

                                  Great. :)

                                  You will have to wait for me to get back with a report if it works. I’m off to hospital for an operation so I could be missing for a few days.

                                  Luxor

                                  Windows 10 Home 64-bit
                                  Intel Core i7 6700HQ @ 2.60GHz
                                  12.0GB Dual-Channel DDR3 @ 798MHz

                                  Luxor 1 Reply Last reply Reply Quote 0
                                  • Luxor
                                    Luxor Alpha Testers @Luxor last edited by

                                    I’m back.

                                    Fixed in Beta 8. :)

                                    Luxor

                                    Windows 10 Home 64-bit
                                    Intel Core i7 6700HQ @ 2.60GHz
                                    12.0GB Dual-Channel DDR3 @ 798MHz

                                    1 Reply Last reply Reply Quote 0
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