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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support
    • Is PA 2022 clear with old bugs?

      G

      PA Queue does not compress file optimally with same parameters if used in Queue mode.

      Being able to save advanced option, and set a default profile and archive type for compression so I can save clicks.

      The above two are majorly affecting my efficiency with archiving stuff with PA 20.10.03.

      Can someone confirm if they are resolved with the 2022 RC1?

      Tech Support

    Problems with multivolume+password .rar archives

    Tech Support
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    • L
      loopsy last edited by

      Hi

      Using 9.01 I have a problem extracting multivolume RAR archives, which are additionally password protected.

      When I open the RAR with power archiver, the password-prompt pops up and I enter
      the password. (which I know is correct)

      Then all the files are displayed in the Power archiver window, so the password is really correct. ;)

      However, I cannot unpack any of the files in the RAR, the extraction folder is generated
      but empty all the time.

      Drag-n-drop does not work either. I can drag the files, but they still are not extracted.

      Any advice ?

      Greetings

      1 Reply Last reply Reply Quote 0
      • manuangi
        manuangi last edited by

        I can’t reproduce it, I tried with two rar pw protected archives, and both times PA could extract everything perfectly!

        It might be a problem with that specific archive, huh?

        1 Reply Last reply Reply Quote 0
        • TBGBe
          TBGBe last edited by

          I cannot reproduce this using WinRar 3.30 to create the archive.

          I tried with both files and filenames protected.

          When I open the RAR with power archiver, the password-prompt pops up and I enter the password.

          So the filenames are encrypted as well - otherwise the filenames are displayed without the password. Were the names displayed with a + after them (indicating password)?

          However, I cannot unpack any of the files in the RAR, the extraction folder is generated but empty all the time.

          Did you get a second password prompt?

          Do you know how the archive was created - was the beta Rar 3.40 used?
          Are the rar files named part1.rar ; part2.rar
          or are they .rar ; .r01 etc?

          L 1 Reply Last reply Reply Quote 0
          • L
            loopsy @TBGBe last edited by

            @TBGBe:

            I cannot reproduce this using WinRar 3.30 to create the archive.

            So the filenames are encrypted as well - otherwise the filenames are displayed without the password. Were the names displayed with a + after them (indicating password)?

            Did you get a second password prompt?

            Are the rar files named part1.rar ; part2.rar
            or are they .rar ; .r01 etc?

            Yes, the filenames have a “+” behind it.

            Yes, I get a second password prompt when I try to drag-n-drop the files out of the
            program-window into another folder.

            Same when I use “extract here” from context menu, nothing happens.

            The filenames are named “part001.rar” etc and “properties” of the archive shows v2.9 :rolleyes:

            L 1 Reply Last reply Reply Quote 0
            • L
              loopsy @loopsy last edited by

              By the way, unencrypted archives work ok. Only encrypted do not.

              And its possible to extract the archive with Winrar 3.3, so the files are ok definitely.

              TBGBe 1 Reply Last reply Reply Quote 0
              • TBGBe
                TBGBe @loopsy last edited by

                its possible to extract the archive with Winrar 3.3

                In that case, as neither Manuangi or I can reproduce the problem, it will be difficult for PA Devs to progress without an example archive to examine.
                Does it only happen with the one archive or have you encountered it with different ones?
                Can you provide the archive(s) or a link?
                If not, Could you try 7-Zip utility ( http://www.7-zip.org ) and see if that can extract OK.

                Note: I believe PA uses the rar3.3 unrar.dll so should be compatible.

                spwolf 1 Reply Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @TBGBe last edited by

                  Hmph, my guess would be wrong password. Your filenames show because they have not been encrypted to start with so they would show anyway. It could be possible that your archive has been corrupted as well, which is a bit harder to find out with encrypted archives.

                  I suggest that you download WinRar and try it… If it works, then it is definetly PA problem but I have tested similar file myself and it does work fine here.

                  thanks,

                  D 1 Reply Last reply Reply Quote 0
                  • D
                    davidsplash @spwolf last edited by

                    does it only happen with this rar file or is it any created with winrar3.3

                    what is your file name and password. Can you post the archive and password to the forum so we can test it and see what needs doing. I know for a fact that there are limits to the unrar.dll supplied by winrar, and that could be the problem.

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      loopsy @davidsplash last edited by

                      1. The password was correct and still is…. ;) I would not post otherwise.

                      2. I uploaded a 3 part archive here:

                      http://fukbiaeae.snowkite.net/

                      The password is: test

                      I can decompress using WinRar 3.3, I cannot using PA .
                      Neither with D´n´D, nor via context menu.

                      Bt.w.: I am using WinXP with SP2

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @loopsy last edited by

                        It quite possibily could be an problem with filenames inside of archive and nothing related to password.

                        We will check it out.

                        thanks,

                        ivan 1 Reply Last reply Reply Quote 0
                        • ivan
                          ivan conexware @spwolf last edited by

                          I couldn’t download those files - server seems not working?

                          guido 1 Reply Last reply Reply Quote 0
                          • guido
                            guido @ivan last edited by

                            works fine here

                            Guido

                            Windows 11 Pro ENU x64
                            Intel Core I7
                            32 GB RAM

                            spwolf 1 Reply Last reply Reply Quote 0
                            • spwolf
                              spwolf conexware @guido last edited by

                              You can Test new per-release here:
                              http://www.powerarchiver.com/test/release/powarc901.exe

                              It should fix the issue with those characters in the archive.

                              thanks,

                              L 1 Reply Last reply Reply Quote 0
                              • L
                                loopsy @spwolf last edited by

                                Great, works now ! :) Thank you !

                                Is the fixed version already available in german as well ?

                                spwolf 1 Reply Last reply Reply Quote 0
                                • spwolf
                                  spwolf conexware @loopsy last edited by

                                  @loopsy:

                                  Great, works now ! :) Thank you !

                                  Is the fixed version already available in german as well ?

                                  Once we release the official version, it will be.

                                  thanks,

                                  1 Reply Last reply Reply Quote 0
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