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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Error when compressing large directories with 7z

    Tech Support
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    • WarOtter
      WarOtter last edited by

      In the course of compressing large directories (4-6 Gb) with upwards of 10,000 files on maximum settings PowerArchiver Crashes with the following error:

      AppName: powerarc.exe AppVer: 9.6.3.1 ModName: powerarc.exe
      ModVer: 9.6.3.1 Offset: 00001d59

      I am also including the error reporting file from MS.

      The current directory I am zipping is 6.43 Gb with 11,685 files

      This happens at different points in the zipping process, sometimes at 35% or 5% or anywhere inbetween. The 7-Zip program itself has no problem with compressing the directory.

      Please help. If you need any additional information please let me know.
      attachment_t_1657_0_9ac4_appcompat.txt

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        can you try replacing 7zip dll from 9.62 with one you have now in 9.63 and see if that works?

        thanks!

        spwolf 1 Reply Last reply Reply Quote 0
        • spwolf
          spwolf conexware @spwolf last edited by

          also, can you reboot your computer so you get latest shell extensions please?

          thanks!

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @spwolf last edited by

            and how much memory do you have? Ultra setting is very memory intesive…

            WarOtter 1 Reply Last reply Reply Quote 0
            • WarOtter
              WarOtter @spwolf last edited by

              I am attempting to compress it again now after following your posts. With 6.4 Gb of files to compress it may take a while. I’ll post again by tomorrow if it crashes again.

              I am using Maximum settings, not Ultra. The machine I am using is a P4 3.2 ghz HT with 2 Gb pc3200 RAM, Abit IC7-G Mobo, Windows XP SP2, and Radeon 9800XT 256mb.

              edit I am also using 2 200gb drives, with ~95Gb free space on each.

              spwolf 1 Reply Last reply Reply Quote 0
              • spwolf
                spwolf conexware @WarOtter last edited by

                are you compressing it via shell extensions or via main PowerArchiver window?

                thanks,

                WarOtter 1 Reply Last reply Reply Quote 0
                • WarOtter
                  WarOtter @spwolf last edited by

                  I have tried both, same results.

                  So far I am at 57% and no crash.

                  BTW thanks for the name fix :o

                  WarOtter 1 Reply Last reply Reply Quote 0
                  • WarOtter
                    WarOtter @WarOtter last edited by

                    Seems to have worked, I’ll let you know if it happens again

                    spwolf 1 Reply Last reply Reply Quote 0
                    • spwolf
                      spwolf conexware @WarOtter last edited by

                      just to confirm - reboot has worked?

                      thanks,

                      WarOtter 1 Reply Last reply Reply Quote 0
                      • WarOtter
                        WarOtter @spwolf last edited by

                        Okay I was able to compress the entire directory with no errors. However, I am now having another problem. While trying to convert(using the ‘convert’ shell ext) 460+ zip files (all contain pdf’s, each zip is between 5k and 200 Mb in size) it crashes about every 20-50 files during compression with the same type of error I was having with the large directory compression.
                        I am using the 9.62 module you pointed me to, and a reboot has not helped this problem.

                        Error signature
                        AppName: powerarc.exe AppVer: 9.6.2.3 ModName: unknown

                        ModVer: 0.0.0.0 Offset: 00000000

                        Let me know if you need any more info

                        1 Reply Last reply Reply Quote 0
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