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    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support
    • Unlisted pbs files

      pirrbe

      Upgraded from 2021 to 2022. Selecting ‘backup’ no scripts are showed. Only after editing and saving an existing script (explorer) it shows up in the PA backup folder.
      So is the ‘backup’ icon to open the Backup screen only for creating ‘new’ ones. This means that you have to open ALL your old pbs files and to save them again… not user friendly.
      No way to improve this ? Thank you.

      b606f084-9d96-461e-b93b-6ba9310a0f6c-image.png

      Tech Support
    • Fast/Slow Ring: PowerArchiver 2022 Final - 21.00.15

      M

      PowerArchiver 2022 - Final Version - 21.00.15

      Download:
      https://powerarchiverdl.cachefly.net/2022/powarc210015.exe

      Information about PowerArchiver 2022 - 21.00.15:
      https://www.powerarchiver.com/2022/04/05/welcome-to-owerarchiver-2022/

      Thanks everyone for your assistance!

      Tech Support
    • Access violation with scaling > 100%

      K

      Hi,

      I have a 31" 4K screen with 3840x2160 pixel, which PA is able to handle - except of a scaling other than 100%.
      When changing scaling for this screen to 125%, starting PA brings the following exception:

      Access violation at address 0000000..DF47A4 in module 'powerarc.exe'. Schreiben of address 0000...00330.

      After closing this message, PA seems to work fine.
      PA version 21.00.15 (03/2022) 64bit (tested with Win 10 and after upgrade Win 11)

      Is there any chance to avoid this access violation or this message?

      Thanks and regards,
      Karsten

      Tech Support
    • PA 21.00.13 *.tar.xz open okay but *.txz doesn't

      Brian Gregory

      Example file: http://www.kk5jy.net/smalldv-v1/Software/smalldv-1.0-beta-20180619a.txz

      PA 21.00.13 doesn’t seem to see the contents unless I change the extension to .tar.xz

      Tech Support
    • configure clouds hangs up system

      pirrbe

      This are the steps :

      in Options, select ‘configure clouds’ try now to quit this option…
      No way, everything is locked up, the only way is using the task manager to quit PA.
      (version 2021-20.10.02)
      4205a809-353e-46f4-90ab-0bad062c2ccc-image.png
      Tech Support
    • 2022 RC 2: Adding file to existing archive breadcrumb nav does not work

      MarcFou

      When adding a file into an existing archive, in the add file window, if you click in the breadcrumb bar to navigate to a parent directory, the file list does not change. The directory Up button works.

      Running x64 on Win 11

      Image1.jpg

      Tech Support
    • About box slightly messy on PA 21.00.13

      Brian Gregory

      blue text over graphic: (graphic too low?)
      PA210013About.png
      (Running on 64 bit Windows 7)

      Tech Support
    • Windows 11 context menu "Open with PowerArchiver" doesn't work

      BigMike

      In PA 21.0.13, when I try to open an archive with the new Windows 11 context menu item “Open with PowerArchiver”, a PowerArchive instance is opened, but the archive is not loaded.

      Tech Support
    • PA 2022 Windows 11 context menu not translated

      BigMike

      Hi,

      the new Windows 11 context menu is not localized in PA 21.00.13.
      While the classic context menu is localized, when it’s opened on a file on my desktop, it’s English, when it’s opened from a file on my C drive.

      @Mili Are there updated localization files available?

      Tech Support
    • Problems with registry restrictions on PA 2021 and sending reg codes

      BigMike

      Hi,

      I thought, I’ll give it a try and upgrade my PA 2018 Toolbox on my production machine to PA 2021 (20.10.03)

      Sending registration codes in your order recovery doesn’t seem to work at the moment (I also checked my junk folder), online activation works Using registry to disable modules (for example HKLM\SOFTWARE\PowerArchiverInt\General\DisableBurning) doesn’t work as expected with modern ui. The module is visible, but I’ll get the trial nag, if I try to open it. It’s almost fine in classic and ribbon mode.

      7989017c-3cd2-4a99-a1f6-06ce62329dec-image.png

      “DisableClouds” and “DisableExplorer” seem not to be respected at all, while the classic UI seems to respect the setting to disable any other unused module:
      89843f23-ad89-45bf-92bc-406b1a11dfc9-image.png

      In settings I won’t be able to access the SmartAI settings and the settings for the internal editor if the FTP module is disabled

      cc40877b-d8d0-404c-b7f8-d5ae0a1ee445-image.png

      Tech Support

    Not extracting ZIP file

    Tech Support
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    • X
      xerces8 last edited by

      Powerarchiver 9.00.32

      I opened a ZIP file in FireFox 0.9.2 ( http://www.hydrairc.com/download.php?directory=files&file=HydraIRC.zip ), Powerarchiver was automatically run. Then I closed FireFox and tried to extract the files to a directory. Nothing happened. The extract dialog disappeared after clicking the “Extract” button. No files were created. No error report ( as we are used from PA, aren’t we ? )

      I deleted PA v8.8 last month, but I decided to give another chance to v9.
      I blew it…

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        Well, I downloaded that file to hard disk - not opening directly from browser.

        Then opened in PA and extracted to a subdirectory OK.

        Current version of PA on the download page is 9.00.33

        Or, if you come to the forums get a test 9.00.34 here (which I’m using):
        http://www.powerarchiver.com/forums/showthread.php?t=108

        D 1 Reply Last reply Reply Quote 0
        • D
          davidsplash @TBGBe last edited by

          this problem is not powerarchiver but a browser problem.
          When you clicked the file link with your browser it opened powerarchiver, however when you closed your browser it must have disconected your link and thats why it did not extract.

          You actually did not download the file otherwise it would have worked

          X 1 Reply Last reply Reply Quote 0
          • X
            xerces8 @davidsplash last edited by

            Yes, I did download the file. You know, browsers (including FireFox) first download files and then start the program to handle it, not the other way around.

            spwolf 1 Reply Last reply Reply Quote 0
            • spwolf
              spwolf conexware @xerces8 last edited by

              Nevertheless, never open files directly from Internet, always save them to your hard drive and then open it. What Firefox did is probably delete the file from its cache when you closed it and then Powerarchiver was not able to extract anything since the file isnt there.

              In fact, Internet Explorer wouldnt even let you open the file properly at all.

              I agree that PowerArchiver should tell you that the file actually isnt there, we simply didnt take in account that the file might be deleted between the time you open it and the time you extract the file. However - actual file being deleted is not an PA bug but most likely the way your browser handles the files. Since this is the case with most browsers, I definetly reccomend that you should always save the file to the hard drive first.

              thanks,

              X 1 Reply Last reply Reply Quote 0
              • X
                xerces8 @spwolf last edited by

                The bug is, that the user request something ( Extraction, in this case ) from PA, and PA does not do it, and it doesn’t even bother to tell it to the user ( sorry, that failed ).

                And this happens all the time. I guess you took some programming shortcuts, eh ?

                spwolf TBGBe 2 Replies Last reply Reply Quote 0
                • spwolf
                  spwolf conexware @xerces8 last edited by

                  @xerces8:

                  The bug is, that the user request something ( Extraction, in this case ) from PA, and PA does not do it, and it doesn’t even bother to tell it to the user ( sorry, that failed ).

                  And this happens all the time. I guess you took some programming shortcuts, eh ?

                  Didnt I say that PA should have shown an error msg? Yet the fact remains that your file got deleted which is why it couldnt be extracted from - because the file was deleted by your browser not PowerArchiver.

                  So in the future, save your files directly to the hard drive.

                  thanks,

                  1 Reply Last reply Reply Quote 0
                  • TBGBe
                    TBGBe @xerces8 last edited by

                    @xerces8:

                    The bug is, that the user request something ( Extraction, in this case ) from PA, and PA does not do it, and it doesn’t even bother to tell it to the user ( sorry, that failed ).

                    But that is not the “bug” you reported! The title of your post was
                    “Not extracting ZIP file”

                    When the Zip file does not exist - not extracting from it can hardly be seen as a bug!

                    Spwolf:
                    Related to the error message(s):
                    If you open an archive in PA - then delete the file via Windows Explorer - then activate TEST in PA you get this message:

                    #####################################################
                    Testing archive: Testing.zip – 05/08/2004 09:51
                    #####################################################

                    File not exist!
                    #####################################################

                    Should be: File does not exist!
                    :p

                    ivan 1 Reply Last reply Reply Quote 0
                    • ivan
                      ivan conexware @TBGBe last edited by

                      Small spelling mistake will be fixed in next release!

                      TBGBe 1 Reply Last reply Reply Quote 0
                      • TBGBe
                        TBGBe @ivan last edited by

                        @ivan:

                        Small spelling mistake will be fixed in next release!

                        Yes, fixed in 9.00.35

                        1 Reply Last reply Reply Quote 0
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