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    • Power Archiver Starter - CPU and power overhead

      PA_Fan

      I’m running PA 21.00.17 64-bit on a 64-bit i7 desktop with W10 Pro, latest version. This 32gb of installed RAM.

      As I use the PA pbs system for a number of scheduled archiving operations throughout the day, PA Starter is set to load and run at system startup.

      In the course of trying to identify some causes of slowness and bottlenecks in other processes, I notice that PA Starter (PAS) always runs at between 11% and 15% of CPU (see screenshot), usually at about 12-13%. This is by far the highest demanding process on the system, as shown by Task Manager. In Performance Monitor, PAS Average CPU is 8.32, with every other process at less that 1 i.e. in decimal places only.

      Task Manager also shows PAS Power Usage as “Very High”, and is the only process shown thus.

      I have looked again at the information about PAS at https://wiki.powerarchiver.com/en:help:details:powerarchiver_starter, which was last modified in 2016. The article states a low memory usage for PAS of 784k, which is fair enough, but it is the large CPU overhead which is of concern.

      It is of course possible to change the PAS priority, but this has no effect on CPU overhead.

      However, is it possible to change PAS, which is required only at intervals to initiate PA scheduled tasks, from consuming so much system resource for every moment of the day?

      PA Starter.jpg

      Tech Support
    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support

    Still slow in reading archive folders?

    Tech Support
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    • T
      Tankred last edited by

      Hello,

      I’m reffering to a quite similar problem, posted in this thread:

      http://www.powerarchiver.com/forums/showthread.php?t=747&highlight=slow

      Although PA 2006 Beta 7 is much faster in browsing through the folder structure of an already opened archive, the opening procedure is VERY slow.

      E.g.:

      • one zip achive, 260 MB in size with about 14 thousand files and 620 dirs, packed with PA at a maximum compression level

      WinRAR 3.51 needs about one second to read the folder structure, open it and lets you browse through folders and files whereas PA needs 137 seconds to open the same archive from exactly the same media (CD-RW)!!!

      Now this is what I call slow. Imagine me, browsing through dozens of these backup files… this is getting me mad!

      Can anybody reproduce this extraordinary slow initial reading of folders in an archive?

      Thank you.

      1 Reply Last reply Reply Quote 0
      • spwolf
        spwolf conexware last edited by

        what happens when you copy the archive to the hard drive?

        thank you!

        T 1 Reply Last reply Reply Quote 0
        • T
          Tankred @spwolf last edited by

          Thank you for your reply!

          Okay, just tried it again:

          1. same archive on DVD-RW, antivirus disabled, drive spindown disabled

          Time to open archive:
          WinRAR = one second
          PA = 147 seconds

          2. archive copied to hard drive, antivirus still disabled

          Time to open archive:
          WinRAR = one second
          PA = 6 seconds

          spwolf 1 Reply Last reply Reply Quote 0
          • spwolf
            spwolf conexware @Tankred last edited by

            so it is probably due to the way PA reads the header. We will check it out better for next release, thank you!

            T 2 Replies Last reply Reply Quote 0
            • T
              Tankred @spwolf last edited by

              Thank you for your efforts!

              T 1 Reply Last reply Reply Quote 0
              • T
                Tankred @Tankred last edited by

                Just to keep you up to date: the issue hasn’t changed yet.

                1 Reply Last reply Reply Quote 0
                • T
                  Tankred @spwolf last edited by

                  @spwolf:

                  so it is probably due to the way PA reads the header. We will check it out better for next release, thank you!

                  Has this issue been adressed in the current beta release?

                  -> 9.60 Beta 1

                  I would really like to use PA again, as I have paid for it. But momentarily it really constrains my work flow. :(

                  T 1 Reply Last reply Reply Quote 0
                  • T
                    Tankred @Tankred last edited by

                    Yes, No, Maybe?

                    T 1 Reply Last reply Reply Quote 0
                    • T
                      Tankred @Tankred last edited by

                      Okay, tried it myself: PA still needs some time to read aka open archives whereas competing products show the content instantly. I’m tired of a product, that needs more time to open an archive than me, checking whether it is the one I’m looking for. Additionally, the German translation is still a mess (as the German translation of your homepage still is, btw).

                      I’m switching to a competing product, good luck.

                      spwolf 1 Reply Last reply Reply Quote 0
                      • spwolf
                        spwolf conexware @Tankred last edited by

                        problem is in how zip engine reads the archive, not that easily improved for us.

                        thank you,

                        1 Reply Last reply Reply Quote 0
                        • S
                          stevedxu last edited by

                          I found the same issue. It takes pretty long time to open archive files. Also when it tried to compress files, especially big list of files, it takes pretty long to launch itself and to prepare the list.

                          spwolf 1 Reply Last reply Reply Quote 0
                          • spwolf
                            spwolf conexware @stevedxu last edited by

                            @stevedxu:

                            I found the same issue. It takes pretty long time to open archive files. Also when it tried to compress files, especially big list of files, it takes pretty long to launch itself and to prepare the list.

                            not archives, specifically zip files. Other formats are much faster. Problem is same as before. Not something we can improve.

                            I believe upcoming 10.00 is even faster than before when it comes to browsing folders (and in many other things in general), but again, zip engine speed has not been improved.

                            1 Reply Last reply Reply Quote 0
                            • S
                              stevedxu last edited by

                              I tested with .jar files, is it also using the same engine?

                              spwolf 1 Reply Last reply Reply Quote 0
                              • spwolf
                                spwolf conexware @stevedxu last edited by

                                @stevedxu:

                                I tested with .jar files, is it also using the same engine?

                                yeah, it is zip engine.

                                1 Reply Last reply Reply Quote 0
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