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    • Command line

      L

      Hello,

      PowerArchiver Command Line 7 support file greater than 2 Go ?

      Thanks

      Tech Support
    • open file manager after extracting from archives...

      P

      i just registered my own copy and i need some help to set it…

      if i set the ‘configuration>shell extension>open folder after extracting’ checkbox, after decompress an archive is opened the file manager on that folder but… if somebody is using a different file manager how to open XYplorer or Directory Opus for example and NOT the MS file manager?

      consider this as a feature request also if not available within the 2022 version

      Tech Support
    • Need to find out how to disable "all users" to end UAC elevation prompt on running PA

      Q

      I am looking for a way to stop the UAC elevation prompt when running Powerarchiver. In an old post about PA 2019, someone asked this and got a response to uncheck “all users” at the prompt but I am not seeing where one can do this. It definitely seems like the way to go though as if I click on “More Details” at the prompt I see that it is trying to run “_pautil.exe /paassociate /allusers /my(long binary string)”. Can you let me know? Thanks.

      PS I tried renaming _pautil.exe and this worked, but I don’t know what the consequence of doing this may be so I would like to do this properly, thanks.

      Tech Support
    • Question is Ashampoo Zip Pro 4 built by the Powerarchiver team?

      D

      Just a question is Ashampoo zip pro 4 built by Powerrachiver as it is very similar and uses the pae encryption.

      Tech Support
    • Transfer PC License to MacBook iOS

      R

      Hi,
      Is it possible to transfer one of my existing PC Licenses to my MacBook?

      Tech Support
    • Transfer License

      R

      Re: Transfer PC License to MacBook iOS

      Here is the email…
      On Tue, Jun 7, 2022 at 1:20 PM Rich DiBenedetto rmdibened@gmail.com wrote:
      Greetings,
      Could you assist me with this?
      Can I use my current licenses with MacOS?
      If not, can I transfer a license to MacOS?

      Cheers and Have a Great Day,
      Rich

      On Wed, Dec 9, 2020 at 6:35 AM ConeXware, Inc. ordering@conexware.com wrote:
      Dear Richard DiBenedetto,

      Thank you for supporting PowerArchiver! Please find your activation and registration codes below.

      *** Online Activation ***

      PowerArchiver Select for PowerArchiver Toolbox English - LIFETIME
      is valid until - not limited.

      E-Mail: RMDibened@gmail.com
      Activation Code: ***

      Tech Support
    • Does PA supports Intel's zlib?

      G

      There would be many of us with Intel Processors.

      and they have their own optimized zlib algorithm, which can result in more efficiency if used combined with their hardware processor.

      Reference:
      https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/zlib-compression-whitepaper-copy.pdf

      Can we get the same Functionality Under Hardware Acceleration Feature?

      Zlib is not the only feature that intel has included with their processor, there’s many, which if combined can result in efficient and better compression ratios.

      Tech Support
    • GUI: Issue with buttons

      guido

      a686fe8c-93a1-4830-9d01-0b9a4edd9449-image.png

      Right buttons are not visible

      Tech Support
    • PA 2.00.01 macOS - stuck with no support

      F

      Greetings, new customer searching for help and/or refund…

      Tech Support
    • Cannot login

      P

      Hi Dear,

      Cannot login and request resend license code for my fd

      Tech Support
    • Windows 10 File Explorer crashing context menu on Junction

      W

      With PowerArchiver context menu enabled, it is crashing Windows 10 File Explorer when right-clicking on the Default User junction in C:\Users. Had 2021 installed, updated to today’s 2022, still getting same crash. Must have Hidden files and folders set to Show, and Hide protected operating system files cleared in File Explorer Options|View.

      Windows 10 Enterprise Version 21H2 (OS Build 19044.1708) (64-bit)
      PowerArchiver 2022 Version: 21.00.15 (03/2022) 64-bit
      Licensed:
      PowerArchiver Toolbox Edition Personal English

      Disabling PowerArchiver context menu using Autoruns: on the Explorer tab, uncheck PowerArchiver64 under HKLM\Software\Classes\Folders\ShellEx\ContextMenuHandlers and the crash does not happen.

      Tech Support
    • Conexware update

      W

      Hello,
      When clicking on the main ribbon for a new version I get a script error message.
      Actual version: 21.00.15 - French version
      OS: W10 21H2 19044.1645

      Best regards
      Wilfrid

      PS: Keep building such good software

      Tech Support
    • Update script error

      D

      when clciking on powerarchiver update from within powerarchiver we get a windows for the update but it nows sayes script errors. I think it could be due to windows update in windows 10 can you look into it. By pressing cancel it seems to be ok. It seems that the page being displayed as erros on it.

      Tech Support
    • PA 2.00.01 macOS extract popup not showing buttons

      F

      From within PA on the extract popup, buttons are hidden, I must resize the window to get access to the OK/Cancel buttons. Tried on the default notebook screen (Macbook M1 Max 14") as well as on my external monitor (4k).Screenshot_2022-05-12_10-02-10.jpg

      Tech Support
    • PA 2.00.01 macOS directory separator inside RAR

      F

      Just uncompressed a RAR file that has a folder within, PA created the folder but the files inside are not being saved into folder because directory separator is a BACKSLASH (Windows style) instead of SLASH (macOS).Screenshot_2022-05-12_09-59-08.jpg

      Tech Support
    • PDF Encrypt and Sign Section Missing

      W

      Ho già contattato il supporto con il modulo presente qui https://www.powerarchiver.com/it/contact/ da settimane ma non ho ricevuto riscontro e ora che ho aggiornato alla versione 21.00.15 ho notato che il problema persiste.
      Quando clicco PDF Encrypt & Sign nel tab Crittografia appare la schemata riportata sotto come se mancassero le funzionalità.

      I’ve already contacted support with the form here https://www.powerarchiver.com/it/contact/ weeks ago but I haven’t received any feedback and now that I’ve updated to version 21.00.15 I’ve noticed that the problem persists.
      When I click on PDF Encrypt & Sign in the Encryption tab the schematic below appears as if the functionality is missing.

      de9b4a2d-07e7-4323-a5a3-1b91e73dafc0-image.png

      Tech Support
    • PowerArchiver 2022 Final does not find external DVD-Burner

      U

      I have tried to burn a DVD with PowerArchiver 2022 Final, but it didn’t work because PA didn’t found the external DVD-Burner.
      I have tried several burners from Sony, LG, Dell.
      I have connected the burners with several USB-Ports but unfortunately without any success.
      With other burning software, e. g. Nero, all burner worked perfect on each USB-Port.
      The same problem occured with PA2018 and it was solved with an update, but I don’t remember the detailed software version.
      Could you check the possibility of an bug, please?
      Thank you for your support in advance!

      Tech Support
    • PowerArchivier don't save Created and Accessed timestamp

      W

      Quando creo un archivio zip con un altro programma ad esempio Winrar se apro il file con Winrar vi sono visualizzati anche le date originali di Accesso e Creazione.
      Se ottimizzo quel file zip con la funzione Ottimizza archivio di PowerArchivier (o creo un nuovo archivio) il file risultate non ha più le date originali di Accesso e Creazione.
      C’è una opzione per preservare questi dati? (Non l’ho trovata nelle impostazioni del programma e ho già abilitato le opzioni “salva info complete cartella” presente in “Profili di compressione”)
      /
      When I create a ZIP archive with another program such as Winrar, if I open the file with Winrar, the original Access and Creation dates are also displayed.
      If I optimize that zipper file with the Optimize Archive function of PowerArchivier (or create a new archive) the resulting file no longer has the original Access and Creation dates.
      Is there an option to preserve this data? (I haven’t found it in the program settings and I have already enabled the “save complete folder info” options in “Compression Profiles”)

      Tech Support

    Rar file extracting ISO at 100% ISO

    Tech Support
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    • A
      Atonement last edited by

      When extracting a ISO normaly you see the iso file while it is extracting and at the end just click it but mine just disappears after extraction no warning.

      1 Reply Last reply Reply Quote 0
      • TBGBe
        TBGBe last edited by

        Sorry, but I have no idea what your problem is.
        Can you give a “step by step” description of what you are doing - trying to do?

        A link to the rar/iso file would also help.

        Also, which version of PA and which OS would be useful.

        A 1 Reply Last reply Reply Quote 0
        • A
          Atonement @TBGBe last edited by

          Windows Xp SP1 the problem is simple really when it extracts from the rar file the ISO disappears at 100% so i get no extracted file i have used current BETA’s and old versions the same thing.

          A 1 Reply Last reply Reply Quote 0
          • A
            amh209 @Atonement last edited by

            Does it happen on all rar files or just one?

            A 1 Reply Last reply Reply Quote 0
            • A
              Atonement @amh209 last edited by

              Does it happen on all rar files or just one?

              All files over 1gb which is strange because i have 20gb free.

              TBGBe 2 Replies Last reply Reply Quote 0
              • TBGBe
                TBGBe @Atonement last edited by

                Over 1GB is a strange size limitation - and not easy to find for doing quick tests.
                (2GB would make more sense - e.g. 16 bit limitations).

                Do you mean that you have a single rar archive (not split) which is over 1GB containing a single ISO file?
                Or is the ISO file itself over 1GB ?

                Is the problem only with ISO files inside RAR…
                or any RAR archive which is over 1GB…
                or only when RAR archive contains a file which is over 1GB?

                Do you know how the RAR was created (which version of RAR)?

                Exactly how are you trying to extract it in PA 9.5 beta 7?

                Y 1 Reply Last reply Reply Quote 0
                • Y
                  yop @TBGBe last edited by

                  Confirmed. I created a file FILE.ZIP using b7 and it was 1.2Gb, and then I try to extract it using b7, it extracted the content to… nowhere humm. The extacted folder and content is not to be found :)

                  TBGBe 1 Reply Last reply Reply Quote 0
                  • TBGBe
                    TBGBe @yop last edited by

                    @yop:

                    Confirmed. I created a file FILE.ZIP using b7 and it was 1.2Gb, and then I try to extract it using b7, it extracted the content to… nowhere humm. The extacted folder and content is not to be found :)

                    Sorry, NOT confirmed here. :confused:

                    I tried with a Zip of a DVD - zip filesize 4.04 GB (4,345,357,872 bytes)
                    Then tried a zip containing two movie files - zip filesize 1.66 GB (1,784,405,346 bytes)
                    Then tried a ZIP file of 980MB.

                    All extracted with no problems in PA 9.5 beta 7.

                    Note: there was a “known” problem with PA not showing error message on insufficient disk space when using ZIP format, but this was fixed in PA 9.5 beta 7.
                    However, Atonement said he has 20 GB free (and is using RAR anyway) :confused:

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      amh209 @TBGBe last edited by

                      I created a zip file (1.5GB-named test.zip) using Beta 7. I was able to unzip without any problems. I also tested the archive and it tested fine. I created 758MB (330files) archive and it also checked out fine.

                      1 Reply Last reply Reply Quote 0
                      • TBGBe
                        TBGBe @Atonement last edited by

                        @Atonement:

                        All files over 1gb which is strange because i have 20gb free.

                        I do not have a 1GB iso file. However I do have one 340MB iso.
                        So I made copies.

                        4 iso files -> RAR 1.29 GB (1,386,471,671 bytes)
                        “Extract to folder” via shell (using PA 9.5 beta 7)
                        No problems encountered.

                        My drive C: only has 1.5 GB free but my “working” drive D: has 20GB free - (Note: I activated PA “use current folder as temp” to avoid possible free disk space problem on Drive C:).

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          Atonement @TBGBe last edited by

                          The problem was extracted it was 4gb and i was on my fat32 formated drive so i just converted back to NTSF( something like that)

                          TBGBe 1 Reply Last reply Reply Quote 0
                          • TBGBe
                            TBGBe @Atonement last edited by

                            OK
                            Thanks for coming back and telling us.

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              amh209 @TBGBe last edited by

                              Explains why we couldn’t reproduce it. :)

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                mwb1100 @amh209 last edited by

                                But there’s still a bug here - an error message should be displayed.

                                TBGBe 1 Reply Last reply Reply Quote 0
                                • TBGBe
                                  TBGBe @mwb1100 last edited by

                                  @mwb1100:

                                  But there’s still a bug here - an error message should be displayed.

                                  Yes, but the problem is that Windows cannot handle files of this size.
                                  So the error message should be from Windows - not PowerArchiver.

                                  M 1 Reply Last reply Reply Quote 0
                                  • M
                                    mwb1100 @TBGBe last edited by

                                    I’m not 100% sure, but I believe that what happens is that when a program tries to write past the 4GB file limit on a FAT32 partition the API returns an ERROR_DISK_FULL result to the calling program.

                                    This often leads to a confusing error message (since there can be more than 4GB available on the partition), so PA may want to present it as “The disk is full or the file is too large for the destination file system.” Or something.

                                    But in any case, it should not fail silently.

                                    (edited)

                                    spwolf 1 Reply Last reply Reply Quote 0
                                    • spwolf
                                      spwolf conexware @mwb1100 last edited by

                                      We will check it out later on, thanks for clarification, although in reality move to NTFS people!!!

                                      :-)

                                      1 Reply Last reply Reply Quote 0
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